Cloud and Infrastructure Engineer

OCU Group; Preston; Sur place; GBP 55 000 - 75 000; Plein temps

Résumé du poste

OCU Group in Preston seeks a Cloud and Infrastructure Engineer to design, deploy, and optimise our Microsoft Azure environment. You will lead third-line support, drive automation and IaC, and collaborate across Service Desk, DevOps, Security and Applications teams to maintain high availability.

The role focuses on secure, scalable cloud architectures, disaster recovery, and cost-efficient operations within an enterprise landscape.

Qualifications

• 3-5+ years in Cloud or infrastructure engineering in an enterprise setting.
• Strong hands-on Azure experience including Entra ID, networking, compute and storage.
• Experience handling major incidents, problem management and RCA.
• Knowledge of cloud security, governance, compliance and identity management.
• Experience with backup, monitoring and service management.

Responsabilités

• Provide third-line support for Azure, M365 and infrastructure services.
• Design, build and maintain secure Azure solutions incl networking, compute, storage.
• Manage cloud security, identity controls, compliance and resilience.
• Own backup, recovery and DR services aligned to BC requirements.
• Develop monitoring and observability with Azure Monitor and Log Analytics.
• Drive automation and IaC using Terraform, Bicep, Azure DevOps and GitHub Actions.
• Monitor performance, availability and SLAs for cloud services.
• Collaborate with internal teams, vendors and MSPs to support cloud services.
• Produce documentation and training materials for wider teams.

Connaissances

Azure

Cloud engineering

Incident management

Automation

Terraform

Bicep

Azure DevOps

GitHub Actions

Azure Virtual Desktop

Security & compliance

Python scripting

Outils

Terraform

Bicep

Azure DevOps

GitHub Actions

PowerShell

Python

Azure Monitor

Log Analytics

Description du poste

Cloud and Infrastructure Engineer

Department: OCU Digital

Employment Type: Permanent - Full Time

Location: Preston

Reporting To: Daniel Riley

Description

Join a fast-growing organisation where you'll play a key role in shaping and supporting our cloud technology landscape. As a Cloud & Infrastructure Engineer, you'll be responsible for designing, maintaining and optimising our Microsoft Azure environment, ensuring services are secure, resilient, scalable and cost-effective.

Acting as the third-line technical escalation point, you'll lead the resolution of complex infrastructure and cloud incidents, drive continuous improvement, and help maintain high levels of platform availability and performance. You'll work closely with Service Desk, DevOps, Security and Application teams to deliver reliable cloud services while supporting the organisation's wider digital transformation.

This is an excellent opportunity for an experienced cloud professional who enjoys solving complex technical challenges, automating processes, and driving operational excellence across enterprise-scale environments.

Key Responsibilities

• Provide third-line support for Azure, Microsoft 365 and infrastructure services, including major incident management and root cause analysis.
• Design, build and maintain secure Microsoft Azure solutions, including networking, compute, storage and Azure Virtual Desktop.
• Manage cloud security, identity and access controls, compliance requirements, and platform resilience.
• Own backup, recovery and disaster recovery services, ensuring systems meet business continuity requirements.
• Develop and maintain monitoring, alerting and observability solutions using Azure Monitor, Log Analytics and New Relic.
• Drive service improvements, automation and Infrastructure as Code initiatives using Terraform, Bicep, Azure DevOps and GitHub Actions.
• Monitor service performance, availability and SLAs, ensuring high-quality operational delivery.
• Collaborate with internal teams, vendors and managed service providers to deliver and support cloud services.
• Produce technical documentation, knowledge articles and training materials to support wider teams.

Skills, Knowledge & Expertise

• 3-5+ years' experience in Cloud Engineering, Infrastructure Engineering or third-line support within an enterprise environment.
• Strong hands-on experience with Microsoft Azure, including Entra ID, networking, compute and storage services.
• Experience managing major incidents, problem management and root cause analysis.
• Knowledge of cloud security, governance, compliance and identity management best practices.
• Experience with backup and disaster recovery solutions, monitoring platforms and service management processes.
• Strong communication skills with the ability to engage both technical and non-technical stakeholders.

• PowerShell and Python automation.
• Azure DevOps and GitHub Actions.
• Azure Virtual Desktop and Microsoft 365 administration.
• Knowledge of ISO 27001, ISO 22301 and ITIL practices.
• Azure certifications (AZ-104, AZ-305) and/or ITIL Foundation.
• Exposure to Google Cloud Platform (GCP).