Cloakroom & Public Area Attendant

TN United Kingdom; Great Yarmouth; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player seeks a dedicated Cloakroom & Public Area Attendant to join their team at a prestigious hotel. This role offers a unique opportunity to thrive in a vibrant environment, where inclusiveness and personal development are prioritized. You will be responsible for maintaining high standards of cleanliness and providing exceptional service to guests, all while enjoying attractive benefits and a supportive workplace culture. If you are passionate about hospitality and eager to grow your career, this position is perfect for you.

Benefits

Complimentary stays with breakfast

50% discount at bars and restaurants

£1,000 Refer a Friend bonus

World-class learning opportunities

Social events including an annual winter ball

Free Meals on Duty

Access to a discount platform

Qualifications

• Ability to provide discreet, personalized service to guests.
• Experience in a luxury hotel is beneficial but not essential.

Responsibilities

• Caring for cloakroom & public areas, ensuring cleanliness and maintenance.
• Communicating effectively with other departments for smooth operations.

Skills

Customer Service

Cleaning and Maintenance

Communication Skills

Teamwork

Flexibility

Job description

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Cloakroom & Public Area Attendant, Sunningdale

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Client:

Dorchester Collection

Location:

Sunningdale, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

f488e4d57fe9

Job Views:

20

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Position Overview

Join us as a Cloakroom & Public Area Attendant at Coworth Park Hotel, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We strive to build a culture of inclusiveness, reflected in our values of passion, personality, respect, working together, and creativity. We believe diverse perspectives enrich our culture and drive our success.

We care about your career and are known for having the best people in the industry. As a Cloakroom Attendant, you will have a unique opportunity to excel and become celebrated as a top professional in your field. You’ll learn from colleagues and through our award-winning learning academy, achieving high standards of craft, service, and leadership.

What you'll get

Our success depends on our employees. We offer attractive benefits, including:

Excellent salary + estate service charge

Complimentary stays with breakfast in all Dorchester Collection hotels

50% discount at bars and restaurants within our hotels

£1,000 Refer a Friend bonus scheme; including £200 tax-free on their first day

World-class learning and development opportunities

Social events, including an annual winter ball

Free Meals on Duty

Access to a discount platform with thousands of retailers

What you'll do

Our Cloakroom & Public Area Attendants need high energy, consistency, and creativity. Responsibilities include:

• Caring for cloakroom & public areas, including cleaning, maintenance, and providing discreet, personalized service to guests.
• Keeping service and linen areas tidy and stocked.
• Performing deep cleaning tasks as directed by the Housekeeping Supervisor.
• Living our values of Personality, Passion, Respect, Working Together, and Creativity to create our legacy.
• Communicating effectively with other departments to ensure smooth operations.

What you'll bring

• Represent our Vision, Values, and culture through your actions.
• Embrace your unique personality and passions, working as part of a team and hotel community.
• Prioritize guest understanding and kindness over rigid processes.
• Remain flexible and relevant in a fast-paced environment.
• Comfortable communicating in English, the primary language used in our hotel.
• Previous experience in a luxury 5-star hotel is beneficial but not essential; full training will be provided.