Clinique Boots Brighton Assistant Counter Manager Full Time 37.5 hours

The Estée Lauder Companies Inc.; Brighton; On-site; GBP 22,000 - 30,000; Full time

Job summary

The Estée Lauder Companies Inc. in Brighton seeks an Assistant Counter Manager to lead and coach the Sales Associates, driving sales and delivering exceptional customer service in a fast-paced prestige beauty environment.

You will support the Store Manager, manage daily operations, inventory and cash handling, and coordinate hours, events and training to help the team reach targets.

Qualifications

• Proven retail experience preferably within cosmetics.
• Strong customer service and coaching abilities.
• Supervisory experience with coaching/mentoring.
• Experience in inventory management and cash reconciliation.
• Willingness to work retail hours including nights and weekends.

Responsibilities

• Support Store Manager to lead and coach the sales team.
• Drive sales and deliver exceptional customer service.
• Oversee store operations, inventory and cash handling.
• Coordinate with team during events and peak times.

Skills

Retail experience

Customer service

Leadership

Operations management

Flexibility

Tools

POS software

Microsoft Office

Job description

Description

We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview