Clinical Workflow Coordinator

The Methodist Church in Britain; Lytham St Annes; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Learning and development opportunities

Full training provided to upskill the”

Job summary

Parcliffe Medical Centre is seeking a full-time Workflow Coordinator to join the Practice Administration Team. You will manage its shared mailboxes, route queries to the right departments, and arrange referrals and follow-ups while ensuring patient data is handled securely in the clinical system.

Role requires GCSE level or equivalent, strong communication, IT proficiency, and attention to detail. Training is provided for scanning/coding tasks and EMIS Web experience is desirable.

Qualifications

• Educated to GCSE level or equivalent.
• Experience with general public via face-to-face or telephone.
• Ability to work within IT programmes and systems and meet performance indicators.

Responsibilities

• Coordinate day-to-day workflow team tasks including email inbox oversight and information distribution.
• Oversee centralised practice mailboxes and ensure timely actioning of correspondence.
• Signpost queries to correct departments and handle incoming calls.
• Arrange referrals and follow-up appointments.
• Code and scan patient information into the clinical system and records.
• Support registration and linking of patients to the practice.
• Provide basic admin support to workflow and secretarial teams.

Skills

Verbal and written communication

GDPR and data protection

Attention to detail

Analytical skills

Time management

Teamwork

IT skills (Microsoft Office)

Education

GCSE level or equivalent

Tools

EMIS Web

Workflow/secretarial systems

Job description

Parcliffe Medical Centre is seeking a full-time Workflow Coordinator to join the Practice Administration Team. You will manage its shared mailboxes, route queries to the right departments, and arrange referrals and follow-ups while ensuring patient data is handled securely in the clinical system.

Role requires GCSE level or equivalent, strong communication, IT proficiency, and attention to detail. Training is provided for scanning/coding tasks and EMIS Web experience is desirable.