Clinical Trial Vendor Manager - Novartis Dedicated (home-based anywhere in Europe)

IQVIA, Inc.; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Clinical Trial Vendor Manager to oversee vendor activities and ensure excellence in service delivery. In this dynamic role, you will manage vendor performance, drive site activations, and coordinate deliverables throughout the study lifecycle. Your expertise in clinical operations and vendor management will be crucial in maintaining high standards and fostering effective partnerships with various functions. This position offers the opportunity to make a significant impact on clinical trials while working in a collaborative and innovative environment. If you are passionate about enhancing the quality of clinical research, this role is an excellent fit for you.

Qualifications

• Extensive knowledge of clinical operations processes and vendor management.
• Strong project management and communication skills are essential.

Responsibilities

• Provide vendor oversight and management to ensure timely and quality deliverables.
• Coordinate vendor deliverables during study start-up and monitor site activations.

Skills

Vendor Management

Project Management

Communication Skills

Clinical Operations Knowledge

Partnering Skills

Job description

Clinical Trial Vendor Manager - Novartis Dedicated (home-based anywhere in Europe)

Provides vendor oversight and management at a trial level to ensure all vendors deliverables are done timely & good quality.

Covers all vendor activities after study start-up and all categories not covered by Vendor Start-Up Managers.

Drives and monitors vendor activities for Site activations.

Manage and documents vendor performance issues and risk and escalate it, as needed.

Coordinates vendor study deliverables that support DBL and study close out.

Vendor service excellence at study level.

Vendor KPI and KQI dashboard at study level.

Site readiness monitoring.

Risk map with contingency plan.

ESP cost control.

Site readiness document management.

Robust understanding of all service categories and their deliverables through study lifecycle.

Extensive working experience and knowledge of the clinical operations processes.

Partnering skills with other functions.

Strong communication and influencing skills.

Key accountabilities

• Provides vendor oversight and management at a trial level to ensure all vendors deliverables are done timely & good quality.
• Coordinates vendor deliverables during study start-up.
• Covers all vendor activities after study start-up and all categories not covered by Vendor Start-Up Managers.
• Drives and monitors vendor activities for Site activations.
• Manage and documents vendor performance issues and risk and escalate it, as needed.
• Coordinates vendor study deliverables that support DBL and study close out.

Deliverables

• Vendor service excellence at study level.
• Vendor onboarding.
• Vendor KPI and KQI dashboard at study level.
• Site readiness monitoring.
• Risk map with contingency plan.
• ESP cost control.
• Site readiness document management.

Key skillsets

• Excellent vendor management skills.
• Robust understanding of all service categories and their deliverables through study lifecycle.
• Extensive working experience and knowledge of the clinical operations processes.
• Partnering skills with other functions.
• Strong project management skills.
• Strong communication and influencing skills.