Clinical Trial Vendor Manager - Novartis Dedicated (home-based anywhere in Europe)

IQVIA Argentina; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a dedicated professional to oversee vendor management at the trial level. This role involves ensuring that all vendor deliverables are met timely and with high quality, coordinating activities during study start-up, and managing vendor performance throughout the study lifecycle. You'll be responsible for creating vendor KPI dashboards, monitoring site readiness, and developing risk maps with contingency plans. Join a dynamic team where your project management and communication skills will be pivotal in driving vendor excellence and supporting successful study outcomes.

Qualifications

• Strong vendor management and project management skills are essential.
• Extensive knowledge of clinical operations processes is required.

Responsibilities

• Oversee vendor activities to ensure timely and quality deliverables.
• Manage vendor performance issues and coordinate study deliverables.

Skills

Vendor management skills

Understanding of service categories

Knowledge of clinical operations processes

Partnering skills

Project management skills

Communication skills

Influencing skills

Job description

Key accountabilities

• Provides vendor oversight and management at trial level to ensure all vendors deliverables are done timely & good quality
• Coordinates vendor deliverables during study start-up
• Covers all vendor activities after study start-up and all categories not covered by Vendor Start-Up Managers
• Drives and monitors vendor activities for Site activations
• Manages and documents vendor performance issues and risks and escalates them as needed
• Coordinates vendor study deliverables that support DBL and study close out

Deliverables

• Vendor service excellence at study level
• Vendor onboarding
• Vendor KPI and KQI dashboard at study level
• Site readiness monitoring
• Risk map with contingency plan
• ESP cost control
• Site readiness document management

Key skillsets

• Excellent vendor management skills
• Robust understanding of all service categories and their deliverables through study lifecycle
• Extensive working experience and knowledge of the clinical operations processes
• Partnering skills with other functions
• Strong project management skills
• Strong communication and influencing skills