Clinical Team Administrator

NHS; Hull and East Yorkshire; On-site; GBP 24,000 - 29,000; Full time

Job summary

A regional healthcare trust in the East of England is seeking a Clinical Team Administrator for HMP Humber prison. In this role, you will provide essential admin support to the multi-disciplinary team, ensuring high standards of clinical care. The ideal candidate will have excellent IT and organisational skills, alongside a Level 3 qualification in Business Administration. Benefits include a starting salary of £24,937, an NHS pension scheme, and generous leave. This position requires on-site work Monday to Friday.

Benefits

NHS pension scheme

27 days annual leave

Training and development opportunities

Qualifications

• Experience in an administrative role supporting a clinical team.
• Willingness to achieve a Level 3 in Business Administration.
• Understanding of data protection and confidentiality.

Responsibilities

• Provide administrative support to the multi-disciplinary team in the prison.
• Organise meetings and minute clinical discussions.
• Manage a shared inbox and handle incoming calls.

Skills

Excellent IT skills

Organisational skills

Ability to work under pressure

Education

Level 3 Qualification in Business Administration

Key skills in literacy and numeracy Level 2

Tools

Microsoft Office

SystmOne

Job description

Tees Esk and Wear Valleys NHS Foundation Trust

Clinical Team Administrator

The closing date is 23 December 2025

An exciting opportunity has arisen for a Clinical Team Administrator to join the Health and Justice Service based in HMP Humber prison.

In this role, you will be part of our multi‑disciplinary team who work closely together to give the best holistic care to our service users. You will be based in the prison working closely amongst the team.

If you are looking for a new challenge, enjoy variety in your work and want to be part of a team striving to make a difference, we welcome your application for this role.

Hybrid working is not supported in this role – the post holder will be required to work on site Monday‑Friday.

Main duties of the job

We are looking for a skilled individual who has experience working in an administrative role to support the unit to achieve and maintain high standards of clinical excellence.

The successful candidate will be required to have a Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale) and key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9)) are an essential requirement to be fully competent in the role.

The post involves providing administrative duties to support the multi‑disciplinary team in the prison. The successful candidate will need to have excellent IT and organisational skills and a good knowledge and understanding of information systems. Comprehensive knowledge and experience within Microsoft Office applications is essential. SystmOne experience would be an advantage although training will be provided.

The team is busy and works in a fast‑paced environment, so the ability to work under pressure to meet deadlines with a flexible and motivated attitude is also essential.

The role includes, but is not limited to: organising meetings, answering the phone, attending team huddles, monitoring a shared inbox and minuting clinical meetings. Dictation may also be required to support clinical staff.

About us

With a starting salary of £24,937 per annum, a generous NHS pension scheme, a fantastic annual leave package (an initial 27 days annual leave plus bank holidays if new to the NHS) and access to other NHS staff benefits and discounts, it is fair to say that this job has a lot to offer. There are many training and development opportunities available, giving you the opportunity for career progression and development into other areas of work should you wish to do so.

Staff recognition is very important to us, we work closely with colleagues from across the Trust to support development, the staff voice and to recognise teams and individuals through our Greatix and Star Award schemes, highlighting the outstanding work being done every day.

We recognise that Administrators and professionals are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high‑quality care for our service users – the kind of care we would want for ourselves and for our loved ones.

Our organisation is on a ‘Journey to Change’ and, as part of this journey, creating a great experience for our staff is one of three big goals. Ultimately our aim is to be a proactive, responsible and mindful employer, recruiting, retaining and training our people, for the right roles, at the right time.

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Due to the nature of the role, offers of employment will be subjected to additional vetting and security checks.

Applicants must have resided in the UK for more than 3 years at the time of applying due to prison vetting guidelines.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Person Specification

Qualifications

• Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.
• Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9)) are an essential requirement to be fully competent in the role.
• Level 3 in Business Administration.
• RSA Level 2 or equivalent secretarial/administrative experience in a clinical environment.

Experience

• Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information).
• Experience of supporting/supervising staff.
• Experience of handling monies and working within financial guidelines.

Knowledge

• Comprehensive knowledge of Microsoft Office applications.
• Understanding of data protection and the need for confidentiality and how to maintain this.
• Knowledge of office systems and processes.
• Knowledge of NHS systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tees Esk and Wear Valleys NHS Foundation Trust