Clinical Support Worker – Mental Health

NHS Scotland; Coatbridge; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Annual leave 35 days

NHS pension

Incremental salary progression

Sick leave allowance

NHS discounts

Job summary

NHS Lanarkshire is seeking a dedicated care support worker to deliver patient care within hospital or community settings. The role involves working without direct supervision, supporting registered nurses and following care plans.

This fixed-term post for 12 months requires SVQ III in healthcare or equivalent experience, and a full UK driving licence. The team values confidentiality, teamwork, and patient-centered care across services.

Qualifications

• SVQ III in healthcare, or working towards, or equivalent caring experience.
• Ability to work with people as part of a multidisciplinary team.
• Ability to carry out patient care tasks effectively in a busy environment.
• Working knowledge of basic information technology.
• A driving licence is required; full UK/EU/EEA licence.

Responsibilities

• Delivers direct patient care within inpatient or community settings.
• Participate in delivering social, therapeutic and recreational activities as identified.
• Respect patient confidentiality and share information per protocols when required.
• Act in line with NHS Lanarkshire values and maintain the service's good standing.

Skills

Patient care

Teamwork

IT literacy

Communication skills

Education

SVQ III in healthcare (or working towards)

Job description

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services. We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

Undertake care duties for patients in support of and delegated by the Registered Nurse, within a hospital or community setting. The post-holder will require to work without direct supervision on a regular basis, referring to the registered nurse as required.

Please note this is a fixed term post for 12 months.

In This Key Role, You Will

• Delivers direct patient care including physical, emotional, psychological and personal care within an inpatient or community setting in accordance with the agreed care plan.
• Participate in delivering social, therapeutic and recreational activities as identified within care plan.
• Respect at all times the confidential nature of your work and the rights and choices of patients and their carers in regard to confidentiality, ensuring patients are aware that certain information may have to be shared with other members of the clinical team or other authorities where there is concern for the health, safety or welfare of the patient or others, in accordance with guidance and protocols of the Lanarkshire Data Sharing Partnership.
• Act in a way that is consistent with NHS Lanarkshire guiding values and uphold and enhance the good standing of the service.

What You'll Bring

• SVQ III in healthcare, or working towards, or equivalent experience working within a caring environment/role.
• Ability to work with people and as part of a multidisciplinary/agency team.
• Ability to carry out assigned patient care tasks effectively within a busy environment.
• Working knowledge of basic information technology.
• A driving licence is required; this must be a full UK/EU/EEA licence.

What We Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

• Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

For informal discussion, please contact Lynn Dougela, SCN on [e-mail].

If you have any questions about the recruitment process or require support with your application, contact Anna Zastawnik-Baran, Recruitment Administrator on [e-mail].

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

Interested?

Full details about the role are provided in the attached Job Description and Person Specification.

Please review our Application Guidance which explain key information including closing dates, amendments, right‑to‑work requirements, sponsorship eligibility and important points to be aware of before submitting your application.

You can also learn more about working with NHS Lanarkshire by viewing our Information Pack.

Unless otherwise stated, the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.

This advert may close early if we receive a high number of applications, so we encourage you to apply early.