Clinical Support Worker ICU

North Cumbria Integrated Care NHS Foundation Trust; Whitehaven; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

NHS Discounts

27-day holiday scheme rising to 33

Salary Sacrifice schemes including le"

Vivup counselling service

Job summary

North Cumbria Integrated Care NHS Foundation Trust in Whitehaven is recruiting a Clinical Support Worker (Band 3) for 30 hours per week. You will support nurses in delivering patient care, perform routine clinical tasks when competent, and help with daily living activities while maintaining patient dignity.

The role requires a care certificate or willingness to undertake it, and a focus on teamwork and compassionate care within a multidisciplinary team.

Qualifications

• Excellent interpersonal, communication and active listening skills.
• Level 3 vocational qualification or equivalent knowledge and experience.
• National Care Certificate or commitment to complete within 12 weeks of starting.
• Numeracy and Literacy Level 2.

Responsibilities

• Assist registered nurses and practitioners in providing high quality patient care.
• Undertake delegated, routine tasks and perform clinical activities when trained and competent.
• Support patients with daily living, including personal care and nutrition.
• Contribute to ward duties, housekeeping, stock replenishment and equipment checks.

Skills

Interpersonal skills

Active listening

Time management

Caring empathy

Education

Level 3 qualification

National Care Certificate

Numeracy Level 2

Literacy Level 2

Tools

Electronic patient records

Job description

Would you like to join a centre of excellence in rural and remote healthcare?

Main area ICU Grade NHS AfC: Band 3 Contract Permanent Hours Part time - 30 hours per week (12 hour days/nights Weekends/Bank hollidays/ Christmas/New Year) Job ref 262-A-26-8210658

Site ICU Town Whitehaven Salary £25,760 - £27,476 Per Annum Pro Rata Salary period Yearly Closing 03/09/2026 23:59

Job overview

TO GO HIDDEN

Clinical support worker , Band 3, West Cumberland Hospital 30 hours available.

To assist the registered nurses (or other healthcare practitioners) in providing high quality patient care

When trained and deemed competent undertake clinical activities, using appropriate equipment

Maintain patients’ privacy and dignity at all times and provide care in a compassionate and sensitive manner.

Be an effective part of the multi-disciplinary team contributing to the departmental objectives

Continue to develop and maintain competencies in nursing tasks to maintain high quality safe care.

Post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, replenish stock and ensure clinical equipment is clean, working and stored correctly.

Contributes to the work of the department by working under direct or indirect supervision of registered practitioners or assistant practitioners.

Main duties of the job

Will carry out delegated, repetitive, routine and familiar task

Will carry out routine elements of assessment to enhance the patient / client journey, following an initial assessment by a registered practitioner.

Meet basic care needs of patients, washing dressing, assistance with feeding etc

When trained and deemed competent undertake clinical activities, using appropriate equipment (these will be activities relevant to speciality) e.g. venepuncture, ECGs, urinalysis.

Provide personal care to patients by supporting / providing the patient assistance with all aspects of daily living providing individualised care and promoting independence, using appropriately identified aids e.g. hoists, special mattresses.

Ensure the nutritional needs of the patient are met by assisting them to eat and drink. Also by helping them complete their daily menu card. Be aware of increased nutritional needs. Record accurately nutritional and fluid intake, reporting concerns to Registered Nurse.

Ensure privacy and dignity at all times.

Where relevant to the clinical area, understand why observations are taken and be able to take / record patients, pulse, blood pressure, respirations, temperature and any other observations including accurately recording them. Calculation of the early warning scores, e.g. MEWS and reacting to that score, reporting any problems to the nurse in charge.

Working for our organisation

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time':

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Detailed job description and main responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligiblevacancies

The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this. For further information please see the attached Care Certificate document attached.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

Person specification

Knowledge and Experience

• Experience of working in health and social care
• Experience of undertaking and recording clinical observations and escalating changes or findings.
• Working knowledge of legislation underpinning care provision
• insight into behaviours and skills of a carer and the need for effective team work
• Knowledge of safeguarding and understanding work related boundaries
• Understanding of the importance of robust, accurate, clear, timely documentation.
• Understanding work-related boundaries
• Awareness of GDPR and the need for confidentiality
• Familiarity with current NHS and social policies
• Nursing policies and procedures
• Evidence of understanding of Trust Business
• Experience of working in the trust previously

Qualifications

• Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; - Theoretical knowledge - Experience of a range of care and related procedures - clinical observations
• Knowledge of data protection legislation and health and safety at work legislation
• National Care Certificate or commitment to complete within 12 weeks of commencing employment
• Numeracy and Literacy Level 2
• Undertaken relevant additional training for Clinical Support Workers

Skills and Aptitudes

• Excellent interpersonal, communication and active listening skills.
• Ability to adopt appropriate styles and methods of communication
• Time-keeping, planning and prioritisation skills.
• Basic IT skills to use electronic patient records and other Trust systems.
• Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
• Ability to demonstrate the importance of holistic person centred care and related procedures.
• Ability to use initiative appropriately
• Ability to demonstrate the compassionate values and behaviours needed for dignified care
• Desire to encourage and support patients to remain as independent as possible
• Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
• Caring and empathetic
• Motivated and with a pro‑active approach.
• Ability to work independently and as part of a team
• Committed to providing high quality patient care.
• Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care.
• Personal resilience.
• Ability to work calmly and effectively under pressure.
• Presents self as courteous, respectful and helpful and understands importance of professional image.
• Reliable, adaptable and dependable
• Keyboard Skills
• Venepuncture

Other requirements

• Promote equality and value diversity
• Adhere to Trust Values and professional behaviours.
• Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off‑site.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.