Clinical Support Worker - Eye Clinic

University Hospitals of Morecambe Bay NHS Trust; Kendal; On-site; GBP 24,000 - 32,000; Full time

Job summary

An established healthcare provider is seeking dedicated individuals to join their Ophthalmology Department. This role offers the chance to work in various ophthalmic clinics, providing essential care and support to patients. You will receive in-house training specializing in Ophthalmic Nursing care and will be expected to complete the necessary competencies. This position not only provides an opportunity to develop your skills but also allows you to contribute to a vital area of patient care, ensuring that you play a key role in the well-being of individuals in your community. If you are passionate about patient care and eager to learn, this could be the perfect opportunity for you.

Qualifications

• Willingness to undertake NVQ level 3 in care related to the area.
• Basic literacy and numeracy skills are required.

Responsibilities

• Support and assist patients under the direction of a registered nurse.
• Record patient information and provide basic patient care.
• Participate in flexible working hours to meet service needs.

Skills

Effective communication

Basic IT skills

Understanding confidentiality

Good hygiene skills

Education

Good General Education

NVQ level 3 in care (willingness to undertake)

Job description

Job summary

The Ophthalmology Department cares for patients of all ages attending a wide range of ophthalmic clinics. We have Doctor/Nurse led clinics on all sites.

Within this post, you will work in general Ophthalmology clinics and more specialised ophthalmic clinics, preoperative assessment, and support the organisation and running of clinics on a day-to-day basis. This provides the opportunity to cover all different aspects of Ophthalmic Care.

You will undergo in-house training specialising in Ophthalmic Nursing care.

You will be expected to complete the ophthalmic competencies required to work in the department.

Main duties of the job

1. Work in support of and under the direction of a registered nurse, providing nursing care and assistance to patients within defined parameters specified by the Registered Nurse (RN).
2. Record patient information.
3. Provide basic patient care and document that care in the patient records.
4. Perform agreed clinical tasks, clerical duties, and phlebotomy.
5. Participate in working flexible hours to meet the needs of the service, including evenings and weekends.

About us

We operate from three main hospitals: Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as several community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and RLI offer a range of General Hospital services, including Emergency Departments, Critical/Coronary Care units, and various Consultant-led services.

WGH provides General Hospital services, an Urgent Treatment Centre, and helps with conditions like broken bones and minor illnesses.

All three hospitals provide outpatient, diagnostic, therapeutic, day case, and inpatient surgeries, along with outreach services across Morecambe Bay.

Job description

Job responsibilities

For detailed information about the role and main duties, please refer to the Job Description and Person Specification under the supporting documents. More information about University Hospitals of Morecambe Bay can be found on our website: https://www.uhmb.nhs.uk/

Person Specification

Education and Qualifications

• Good General Education
• Basic literacy and Numeracy Skills
• Willingness to undertake NVQ level 3 in care related to area

Experience

• Manual Handling of patients
• Previous Experience in a care environment

Desirable

• Awareness of NHS structure and current issues

Skills

• Ability to communicate clearly and effectively
• Basic IT skills
• Understanding confidentiality
• Good hygiene skills (e.g., hand washing, food handling)

Desirable

• Knowledge or interest in Ophthalmic care

Disclosure and Barring Service Check

This post requires a DBS check due to the Rehabilitation of Offenders Act (Exceptions Order) 1975.

Employer details

Employer name: University Hospitals of Morecambe Bay NHS Trust

Address: Ophthalmology Unit, Level 4, Westmorland General Hospital, Burton Road, Kendal, LA9 7RG

Employer's website: https://www.uhmb.nhs.uk/