Clinical Support Worker - ED

West Suffolk NHS Foundation Trust; Bury; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established healthcare provider is seeking dedicated individuals to support both registered and unregistered staff in delivering exceptional patient care. This role involves monitoring emergency department attendance, assisting with patient flow, and coordinating with various teams to meet healthcare targets. With a commitment to high-quality care, the trust values inclusivity and teamwork, making it a great place to grow your career. Join a diverse community dedicated to making a positive impact in the lives of patients across the region.

Benefits

Staff Car Parking

Shuttle Bus Service

Qualifications

• Must hold a Certificate in blood taking and cannulation.
• Assist in delivering high standards of patient care.

Responsibilities

• Monitor ED attendance and assist with patient flow.
• Coordinate department flow and assist with patient transfers.

Skills

Blood Taking

Cannulation

Patient Care

Communication

Education

Certificate in Blood Taking

Certificate in Cannulation

Job description

Job summary

To support registered and unregistered staff in the direct and indirect care of patients and other ED related duties, including participation in the Rapid Assessments of patients brought into ED.

Monitor ED attendance via First Net and liaise with ED staff, bed management team and wards to assist department in meeting local and national targets. Liaise with all members of the MDT to facilitate patient flow through ED and the Clinical Decisions Unit (CDU).

The successful candidate must hold a Certificate in blood taking and cannulation.

Previous applicants need not apply

Main duties of the job

Assist in the delivery of a high standard of patient care, observing and reporting specific changes and documenting care given. Assist senior staff with coordinating department flow, liaising with bed management team, updating FirstNet/e-Care, assisting with patient transfers and other duties as required.

The successful candidate must hold a Certificate in blood taking and cannulation.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Job description

Job responsibilities

Please see Job Description for full details of the Job role and person specification.

STAFF CAR PARKING

Staff Car Parking on the West Suffolk Hospital Site is eligible for individuals working outside of the core hours, 07:00 18:30.

For individuals working within the core hours, the Trust offers parking off site at the Bury St Edmunds Rugby Club, which is serviced by a regular shuttle bus to and from the Hospital. Details of the bus timetable can be found in the on-line starter pack on the West Suffolk Hospital website.

This parking restriction does not apply if an individual is required to work on a weekend or if they are required to complete on call duties within their role.

The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.