Clinical Support Worker / Echo Assistant - Cardiac Physiology

NHS; Cardiff; On-site; GBP 20,000 - 23,000; Full time

Job summary

A leading healthcare organization is looking for a Clinical Support Worker / Echo Assistant to join their Cardiothoracic Services team at the University Hospital of Wales. This role offers an engaging environment with opportunities for personal development and training. Ideal candidates will have strong interpersonal skills and be well-organized to support both patients and staff effectively. The position emphasizes teamwork, flexibility, and a commitment to high-quality patient care, with a desirable ability to speak Welsh.

Qualifications

• Experience of working with the general public.
• Clerical / admin experience.
• Competent use of computers.

Responsibilities

• Support patient care within the Cardiothoracic Services.
• Assist with administrative tasks related to patient management.
• Ensure a high quality patient-centered service.

Skills

Good organisational skills

Effective interpersonal skills

Ability to work calmly under pressure

Education

Four GCSE's Grades A-D including English

NVQ level 2/3 in a healthcare related subject or equivalent

Job description

Go back Cardiff and Vale University Health Board

Clinical Support Worker / Echo Assistant - Cardiac Physiology

The closing date is 18 June 2025

A vacancy has arisen for a Band 2 Clinical Support Worker / Echocardiography Assistant within Cardiothoracic Services at C&VUHB.

Main duties of the job

The Cardiac Physiology Department is a vibrant and busy department providing tertiary services to South Wales.

We offer a dynamic, friendly working environment, full training and induction programme and an individual personal development plan to guide your development within the role.

There is a strong emphasis on both professional and service development withinthe Cardiothoracic Directorate,with opportunities to gainskills and qualifications in ournon-invasive services.

The successful applicant will be expected to work at the University Hospital of Wales.

We are searching for an individual who share our values:

- Kind and Caring- Respectful- Trust and Integrity- Personal Responsibility

Applications are invited from candidates who are enthusiastic, well-motivated and innovative, with good organisational and practical abilities.

Candidates should possess well developed interpersonal and communication skills with an ability to support individual and team working.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is "Caring for People, Keeping People Well", and our vision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications

• Four GCSE's Grades A-D which must include English
• NVQ level 2/3 in a healthcare related subject or equivalent

Experience

• Experience of working / dealing with the general public
• Clerical / admin experience
• Competent use of computers

Skills

• Good organisational skills and ability to prioritise

Specialist Knowledge

• Knowledge of hospital patient management or similar IT system
• Understanding of Data Protection and confidentiality

Personal Qualities

• Effective interpersonal skills.
• Able to work as part of a multidisciplinary team and independently
• Friendly & approachable manner
• Ability to work calmly under pressure

Other

• Commitment to providing a high quality patient centred service
• Flexible approach to role and working hours to meet service demands
• Ability to speak Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cardiff and Vale University Health Board