Clinical Support Worker

NHS; Middlesbrough; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading healthcare provider in Middlesbrough is seeking Clinical Support Workers to provide essential care to patients. This role offers the opportunity to work within various settings, contributing to patient well-being while providing a pathway to further nursing qualifications. Candidates will need strong communication skills and the ability to work independently under supervision.

Qualifications

• Excellent communication and active listening skills.
• Basic IT skills to use electronic patient records.
• Insight into behaviours and skills of a carer.

Responsibilities

• Provide support to patients with personal care and mobility.
• Contribute to service improvements.
• Work across various NHS settings.

Skills

Communication

Interpersonal Skills

Time-keeping

Basic IT Skills

Job description

Job summary

Up to 37.5 Hours per week

Clinical support workers (CSW) play a vital role in providing excellent care to patients across all NHS care settings. They can help patients with social and physical activities, personal care, mobility, mealtimes, booking appointments etc.

CSWs can work in hospitals, GP practices, people's own homes or in the community; roles can vary depending on the environment in which they work.

They can work with many different patient groups, of all ages, including those receiving acute care, people with learning disabilities, physical disabilities or mental health conditions, and in maternity services.

The CSW role can also lead to a range of career opportunities. With the right support, those who exemplify the skills and core values essential to delivering high-quality, compassionate care could, and can, go on to become our future nurses, nursing associates and midwives.

The successful candidates will have excellent communication and basic IT skills and you must be able to work on your own under appropriate supervision. You will also be required to complete the care certificate within 6 months probationary period.

Please note if you are based in the Community, you must have access to a vehicle for work purposes to meet the requirements of the role.

Main duties of the job

This innovative support team will be deployed to support all sites and departments to support with the highest level of patient care. You will provide a range of nursing skills to meet the needs of our patients in a safe and caring environment that promotes dignity, privacy and respect. This post will offer you valuable experience and excellent opportunities to develop a career in care.

The opportunities to progress are endless; you can choose to specialise in a particular setting, or train to qualify as a healthcare professional, such as a nurse or associate practitioner.

Applicants will be required to contribute to on-going development and improvements within the service.

We will require the successful candidate to work days, night's weekends and bank holidays on a rotational basis.

Please note that this vacancy will close when we receive sufficient completed applications.

About us

You will be allocated to one of the Collaboratives within the trust:

o Clinical Supporto Digestive Diseases, Urology and General Surgery Serviceso Neurosciences & Spinal Careo Perioperative and Critical Careo Medicine and Emergency Careo Growing the Friarage and Community Serviceso Cardiovascular Careo Head & Neck, Orthopaedic and Constructive Serviceso James Cook Cancer Institute and Speciality Medicineo Women and Children

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:o Your Leadership Impacto Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team

Details Date posted

17 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

328-CSW-7216694

Job locations

All Sites within the trust

Marton Road

Middlesbrough

TS4 3BW

Friarage Hospital

Northallerton

DL6 1JG

Redcar Primary Care Hospital

West Dyke Road

Redcar

Cleveland

TS10 4NW

Redcar & Cleveland P C T

Alford Road

Brotton

Saltburn-by-the-sea

Cleveland

TS12 2FF

Job description Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Job description Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person Specification Knowledge & Skills Essential

• Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
• Time-keeping, planning and prioritisation skills.
• Basic IT skills to use electronic patient records and other Trust systems to update basic patient information from personal care and associated activity.
• Basic analytical, numerical , literacy and judgement skills
• Insight into behaviours and skills of a carer and the need for effective team work.
• Understanding work-related boundaries.
• Awareness of GDPR and the need for confidentiality

Desirable

• Familiarity with current NHS and social care policies.

Experience Desirable

• Experience of working in a care role.

Person Specification Knowledge & Skills Essential

• Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
• Time-keeping, planning and prioritisation skills.
• Basic IT skills to use electronic patient records and other Trust systems to update basic patient information from personal care and associated activity.
• Basic analytical, numerical , literacy and judgement skills
• Insight into behaviours and skills of a carer and the need for effective team work.
• Understanding work-related boundaries.
• Awareness of GDPR and the need for confidentiality

Desirable

• Familiarity with current NHS and social care policies.

Experience Desirable

• Experience of working in a care role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

South Tees Hospitals NHS Foundation Trust

Address

All Sites within the trust

Marton Road

Middlesbrough

TS4 3BW

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Employer details Employer name

South Tees Hospitals NHS Foundation Trust

Address

All Sites within the trust

Marton Road

Middlesbrough

TS4 3BW

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)