Clinical Support Worker

jobs24.co.uk; Holt; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a pioneering NHS community trust recognized for its outstanding care quality. This role offers a chance to work in a supportive multidisciplinary team, providing patient-centered rehabilitation in a modern and inclusive environment. With flexible working opportunities, you can balance your professional and personal life while making a significant impact on patients' well-being. This is an exciting opportunity for those passionate about healthcare and looking to grow in their careers through training and development. If you're ready to contribute to a compassionate and effective healthcare team, this position is perfect for you.

Qualifications

• Must have completed the Care Certificate or possess relevant experience in a care setting.
• Up to date with all mandatory training sessions.

Responsibilities

• Carry out instructions from Registered Nurse and support patient care.
• Document all care delivered and maintain confidentiality.
• Respond to clinical emergencies and adhere to trust policies.

Skills

Patient Care

Communication Skills

Teamwork

Flexibility

Education

Care Certificate or relevant experience

Job description

NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an 'Outstanding' rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C's "compassionate, inclusive and effective leadership at all levels", the CQC observed that our staff are well supported to make positive changes and innovations.

Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment, we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.

Pineheath Ward delivers quality, patient-centred care within our 24-bedded unit, providing rehabilitation to a group of patients with varying complexities of needs including palliative care. We accept adult patients of all ages who have rehabilitation needs. Our patients come to us following medical, surgical or orthopaedic treatment, sometimes directly from their homes.

Opportunities exist for further training and development within the role. You will be joining an enthusiastic, supportive, friendly multidisciplinary team.

The post involves rotation between day/night duties; full/part-time posts are available.

Responsibilities:

1. To accurately and promptly carry out the instructions of the Registered Nurse (RN) who is professionally accountable for the delivery of care.
2. To carry out duties as specified within the trust's Approved Core Task List for Clinical Support Worker (working within assessed competence).
3. To report to registered staff any patient that gives cause for concern or any observed changes in a patient's clinical condition.
4. To support patient's emotional well-being by supporting positive conversations, actively encouraging participation in ward-based activities.
5. To accurately document all care delivered to patients, including recording documentation electronically on trust systems maintaining confidentiality at all times.
6. To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken.
7. To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities.
8. To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.
9. To keep the clinical area clean and tidy maintaining a safe environment.
10. To adhere to trust infection control procedures.
11. To support relatives under the guidance of a RN.
12. To assist with the discharge process for patients directed by RN and or member of Multidisciplinary Team (MDT).

Management:

1. Take all reasonable steps to ensure the safe keeping of patient's property in accordance with trust policy.
2. Promote a professional, welcoming and uncluttered environment, keeping all storage areas safe and clean and tidy.
3. To share responsibility in the care and maintenance of all equipment in the clinical area.
4. Ensure all waste and soiled linen is disposed of in line with trust policy.
5. Participate in audit under the direction of the RN.
6. Cleaning and checking of beds, lockers, oxygen, and suction equipment in the clinical area following the discharge of a patient and in preparation for admission.

Professional/Educational:

1. To ensure up to date with all mandatory (including if appropriate safeguarding and safeguarding supervision) training sessions.
2. To have completed the Care Certificate or relevant experience in a care setting.
3. To be flexible in relation to patient requirements.
4. To continue personal development in relation to identified objectives.
5. To supervise and support new staff and working with local induction programme.
6. Maintain up to date knowledge of changes in policies and procedures relevant to the post.
7. Participate in training and supervision sessions relevant to the clinical area; this could include clinical competences where appropriate.
8. Ensure that attendance at an annual appraisal is maintained and documented.

Equal Opportunities: We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities that fall under the Disability Confident Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). All sites are Smoke Free.

Immigration Status: Norfolk Community Health & Care NHS Trust is a diverse employer and welcomes all job applications. However, potential applicants should note that although the Trust is registered with the Home Office as a sponsor organisation for migrant workers, sponsorship can only be offered against Skilled Worker visas. If you are an applicant from outside the UK and do not already hold a self-gained right to work, we recommend you check the Home Office eligibility requirements before making an application.

Please note: Although we are a registered sponsor organisation, we are unable to offer sponsorship for some job roles, and this will be identified through filtering questions at the start of any job application on the Trac recruitment system.

Redeployment: Please note that in the first instance priority for this vacancy will be given to NCH&C staff who are on the Trust's Redeployment Register.

DBS: If this post is subject to a Disclosure and Barring Service (DBS) check and you are not a current employee of Norfolk Community Health and Care NHS Trust or being recruited as an Apprentice then the cost of the DBS check will be automatically removed from your first month's salary. However, if you are registered with the update service this may not be required.