Clinical Support Worker

Norfolk and Suffolk NHS Foundation Trust; Drayton; On-site; GBP 26,000 - 27,000; Part time

Job summary

NSFT Norfolk and Suffolk NHS Foundation Trust invites applications for a part-time Clinical Support Worker on the Female Adult Acute wards at Hellesdon Hospital, Drayton High Road. You will support recovery-led care and promote least restrictive practice, helping service users on their mental health journey.

The salary is £25,760–£27,476 gross per annum (pro rata) with a yearly pay period. We value equality, diversity and inclusion and provide training opportunities to help you grow with the

Qualifications

• Care Certificate is required.
• NVQ Level 2/3 in Health and Social Care.
• Diploma Level 2/3 in Health and Social Care.
• Apprenticeship Framework Level 2/3 in Health and Social Care.

Responsibilities

• As a Clinical Support Worker, you will be a vital member of the team who will be enthusiastic, resilient, sensitive, and passionate about providing the best care to our service users.
• As a Support Worker you will be an essential member of the team bringing us your personal skills and experience of caring for people to provide activity, personal support, complete observations and engage with people.
• We are looking for someone with exceptional people and communication skills.

Skills

Care experience

Education

Care Certificate

NVQ Level 2/3 in Health & Social Care

Diploma Level 2/3 in Health & Social Care

Apprenticeship Framework Level 2/3 in Health & Social Care

Job description

Site Hellesdon Hospital Town Drayton High Road Salary £25,760 - £27,476 gross per annum (pro rata) Salary period Yearly Closing 18/11/2026 23:59

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

Please note due to the nature of our roles and patient demographic, you will be required to undertake physical intervention training and remain trained, as required by your role.

Job overview

This is an exciting opportunity for a part time Clinical Support Worker that is passionate about recovery led care with a focus on promoting least restrictive practice. You will join the Female Adult Acute wards at Hellesdon Hospital in supporting working adult aged women through their mental health journey.

* Due to the nature of the service and the patient group supported, we welcome applications from female candidates for this post. *

The successful candidate will need to be enthusiastic, motivated and looking forward to a new challenge providing the best care to our service users. We are looking for someone who displays compassion, empathy and is sensitive in your approach to people who may be distressed or have a challenging manner.

Do you want to be a part of our team?

If you are an experienced Support Worker looking to develop your skills or someone looking to start your career within mental health, this could be a perfect opportunity!

Main duties of the job

As a Clinical Support Worker, you will be a vital member of the team who will be enthusiastic, resilient, sensitive, and passionate about providing the best care to our service users.

As a Support Worker you will be an essential member of the team bringing us your personal skills and experience of caring for people to provide activity, personal support, complete observations and engage with people.

However most importantly and in keeping with our Trust values of Safer, Kinder, Better, we are looking for someone who has exceptional people and communication skills.

If you want to make a difference in people’s lives and change it for the better, we want you to be part of our fantastic team!

Working for our organisation

At Norfolk and Suffolk NHS Foundation Trust, inclusion is at the heart of how we work. We are committed to creating a fair, transparent and accessible recruitment process where every candidate has the opportunity to succeed.

We actively encourage applications from people from all backgrounds, particularly those currently underrepresented in our workforce, including those from the global majority. We recognise that not everyone has equal access to opportunities and are working to address this.

We are committed to providing reasonable adjustments throughout the recruitment process and ensuring all candidates receive a positive and equitable experience.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Detailed job description and main responsibilities

On a daily basis, you will be working closely with other Clinical Support Workers, Registered Nurses, and the wider multidisciplinary team to ensure our service users are receiving the care they require but also apply your creativity to make each day spent in hospital meaningful and purposeful.

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

*** Upcoming changes to UK immigration rules will affect sponsorship eligibility for Clinical Support Worker roles from December 2026. If you require sponsorship, all required pre-employment checks must be satisfactorily completed and a Certificate of Sponsorship (CoS) issued before December 2026. A conditional offer does not guarantee sponsorship. ***

After December 2026, applicants will need to hold and maintain their own independent right to work in the UK for the duration of their employment, without requiring sponsorship from the Trust for this role. This includes applicants currently holding other time-limited immigration permission, such as a Graduate or Dependant visa.

If you require, or expect to require, sponsorship, please raise this with the Recruitment Team as early as possible.

Experience

• Previous experience within the care sector
• Mental health experience

Qualifications

• Care Certificate
• NVQ Level 2/3, in Health and Social Care
• Diploma Level 2/3 in Health and Social Care
• An apprenticeship Framework Level 2/3 in Health and Social Care

Other

• Fitness to undergo personal safety training
• Understanding of issues surrounding confidentiality
• Awareness and understanding of equality and diversity issues

Please be aware that, due to the high number of applications for certain roles, this vacancy may close earlier than the advertised closing date. We encourage you to submit your application as soon as possible.

YOUR APPLICATION

We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [e-mail].

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.

EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.

As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.

Disclosure and Barring Service Check

This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.