Clinical Support Worker
Norfolk & Suffolk Foundation NHS Trust
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Job summary
The Norfolk & Suffolk Foundation NHS Trust is recruiting a part-time Clinical Support Worker for the Female Adult Acute wards at Hellesdon Hospital. The role focuses on recovery-led care and least restrictive practice, supporting adult women on their mental health journey.
We welcome female applicants to reflect the patient group. The successful candidate will show compassion, empathy, and strong communication, contributing to a caring, respectful hospital environment and staff team.
Qualifications
- Experience working in care settings.
- Understanding of patient confidentiality and dignity.
- Ability to engage with distressed individuals calmly.
Responsibilities
- Provide compassionate personal and practical support to service users.
- Assist with observations and activities to promote recovery.
- Work collaboratively with the nursing and multidisciplinary team to ensure safe care.
Skills
Education
Job description
This is an exciting opportunity for a part time Clinical Support Workerthat is passionate about recovery led care with a focus on promoting least restrictive practice. You will join the Female Adult Acute wards at Hellesdon Hospital in supporting working adult aged women through their mental health journey.
This is an exciting opportunity for a part time Clinical Support Workerthat is passionate about recovery led care with a focus on promoting least restrictive practice. You will join the Female Adult Acute wards at Hellesdon Hospital in supporting working adult aged women through their mental health journey.
* Due to the nature of the service and the patient group supported, we welcome applications from female candidates for this post. *
The successful candidate will need to be enthusiastic, motivated and looking forward to a new challenge providing the best care to our service users. We are looking for someone who displays compassion, empathy and is sensitive in your approach to people who may be distressed or have a challenging manner.
Do you want to be a part of our team?
If you are an experienced Support Worker looking to develop your skills or someone looking to start your career within mental health, this could be a perfect opportunity!
As a Clinical Support Worker, you will be a vital member of the team who will be enthusiastic, resilient, sensitive, and passionate about providing the best care to our service users.
As a Support Worker you will be an essential member of the team bringing us your personal skills and experience of caring for people to provide activity, personal support, complete observations and engage with people.
However most importantly and in keeping with our Trust values of Safer, Kinder, Better, we are looking for someone who has exceptional people and communication skills.
If you want to make a difference in people's lives and change it for the better, we want you to be part of our fantastic team!
At Norfolk and Suffolk NHS Foundation Trust, inclusion is at the heart of how we work. We are committed to creating a fair, transparent and accessible recruitment process where every candidate has the opportunity to succeed.
We actively encourage applications from people from all backgrounds, particularly those currently underrepresented in our workforce, including those from the global majority. We recognise that not everyone has equal access to opportunities and are working to address this.
We are committed to providing reasonable adjustments throughout the recruitment process and ensuring all candidates receive a positive and equitable experience.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
On a daily basis, you will be working closely with other Clinical Support Workers, Registered Nurses, and the wider multidisciplinary team to ensure our service users are receiving the care they require but also apply your creativity to make each day spent in hospital meaningful and purposeful.
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
*** Upcoming changes to UK immigration rules will affect sponsorship eligibility for Clinical Support Worker roles from December 2026. If you require sponsorship, all required pre‑employment checks must be satisfactorily completed and a Certificate of Sponsorship (CoS) issued before December 2026. A conditional offer does not guarantee sponsorship. ***
After December 2026, applicants will need to hold and maintain their own independent right to work in the UK for the duration of their employment, without requiring sponsorship from the Trust for this role. This includes applicants currently holding other time‑limited immigration permission, such as a Graduate or Dependant visa.
If you require, or expect to require, sponsorship, please raise this with the Recruitment Team as early as possible.
- Previous experience within the care sector
- Mental health experience
- Care Certificate
- NVQ Level 2/3, in Health and Social Care
- Diploma Level 2/3 in Health and Social Care
- An apprenticeship Framework Level 2/3 in Health and Social Care
- Fitness to undergo personal safety training
- Understanding of issues surrounding confidentiality
- Awareness and understanding of equality and diversity issues
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
Norfolk & Suffolk Foundation NHS Trust
Hellesdon Hospital
Bowthorpe Road
Drayton High Road
NR6 5BE
United Kingdom
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
£25,760 to £27,476 a yeargross per annum (pro rata)
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