Clinical Support Manager

Tru Talent; Portsmouth; On-site; GBP 51,000 - 69,000; Full time

Benefits offered by this job

Pension scheme

Enhanced DBS fully covered by our firm

Specialist training and paid e‑learn

Reward and recognition incentives

Refer a Friend scheme - up to £1,000

Paid company events

Cycle to Work scheme

Healthcare cash plan worth up to £700

24/7 Employee Assistance Programme

Blue Light Card with discounts

Job summary

Tru Talent is seeking an experienced Clinical Support Manager to join our client’s Quality & Compliance Team in Waterlooville on a 6-month fixed-term contract, with potential to go permanent. You will lead clinical practice across services, driving governance, safeguarding and person-centred care for residents with complex needs.

Reporting to the Head of Quality Assurance, you will guide teams, provide supervision and training, and ensure adherence to CQC standards while promoting continuous

Qualifications

• Minimum of 2 years' clinical experience as an RN with NMC registration.
• Minimum of 5 years' clinical experience with residents with additional support needs.
• Strong experience with neurodegenerative and mental health conditions.
• Excellent safeguarding and clinical governance knowledge.
• Solid understanding of CQC standards and the Single Assessment Framework.
• Good knowledge of the Mental Capacity Act (2005).
• Good knowledge of the Mental Health Act (1983), including Section 117 aftercare.
• Proven ability to lead, motivate and develop clinical teams.
• Excellent communication and relationship-building skills.

Responsibilities

• Lead and oversee clinical practice across services, ensuring regulatory compliance.
• Support Managers and clinical teams to deliver person-centred care plans.
• Provide clinical supervision, coaching and peer support to staff.
• Conduct clinical audits and safeguarding investigations.
• Analyze governance data to identify trends and improvement opportunities.
• Contribute to CQC readiness and continuous quality improvement initiatives.
• Deliver engaging clinical training sessions and competency assessments.
• Provide expert clinical guidance to Managers across services.
• Champion effective use of Nourish, Camascope eMAR, Radar Healthcare and QCS.
• Support development of a culture of clinical excellence and accountability.

Skills

Clinical leadership

Governance

Communication

Team development

Quality improvement

Education

Registered Nurse (RGN)

Tools

Nourish

Camascope eMAR

Radar Healthcare

QCS

Job description

Location: Waterlooville

Salary: £60,000 per annum

Contract: 6-month fixed-term contract, with the opportunity to become permanent

Hours: Monday to Friday, 09.00 to 17.00 - 40 hours per week

Travel: Travel to all services required - full UK driving licence and access to your own vehicle is essential

Benefits:

• Pension scheme
• Enhanced DBS fully covered by our client and automatically added to the Update Service
• Specialist training and paid e-learning
• Reward and recognition incentives
• Refer a Friend scheme - up to £1,000
• Paid company events
• Cycle to Work scheme
• Healthcare cash plan worth up to £700, including dental and optical
• 24/7 Employee Assistance Programme
• Blue Light Card with over 13,000 discounts

We are looking for an experienced and passionate Clinical Support Manager to join our client's Quality & Compliance Team in Waterlooville on an initial 6-month fixed-term contract, with the opportunity for the role to become permanent.

Reporting to the Head of Quality Assurance, you will take the lead on clinical practice across the organisation's services, providing expert guidance and supporting teams to deliver high standards of person-centred care to residents with complex neurodegenerative and mental health conditions.

This is a varied and rewarding opportunity for a Registered Nurse who is passionate about clinical excellence, governance and continuous improvement and wants to make a real difference across multiple services.

What you'll bring as the Clinical Support Manager:

• Minimum of 2 years' clinical experience working as a Registered General Nurse (RGN) with valid NMC registration
• Minimum of 5 years' experience working clinically with residents who have additional support needs
• Strong experience supporting individuals with neurodegenerative and mental health conditions
• Excellent knowledge of safeguarding and clinical governance
• Strong understanding of CQC standards and the Single Assessment Framework
• Good knowledge of the Mental Capacity Act (2005)
• Good knowledge of the Mental Health Act (1983), including Section 117 aftercare
• Proven ability to lead, motivate and develop clinical teams
• Excellent communication and relationship-building skills

Desirable:

• Experience working within a quality or compliance-focused role
• Knowledge of CHC, FNC, ICB and local authority funding processes
• Experience using clinical systems such as Nourish, Camascope eMAR, Radar Healthcare or QCS

What you'll be doing as the Clinical Support Manager:

• Lead and oversee clinical practice across the organisation's services, ensuring compliance with legislation, regulations and best practice standards
• Support Managers and clinical teams to deliver high-quality, person-centred care plans
• Provide clinical supervision, coaching and peer support to staff
• Conduct clinical audits and investigations, including safeguarding investigations
• Analyse clinical governance data to identify trends, risks and opportunities for improvement
• Contribute to CQC readiness and continuous quality improvement initiatives
• Deliver engaging clinical training sessions and competency assessments
• Provide expert clinical guidance and support to Managers across the services
• Champion the effective use of clinical systems, including Nourish, Camascope eMAR, Radar Healthcare and QCS
• Support the development of a strong culture of clinical excellence, accountability and continuous improvement

This is a fantastic opportunity to join a well-established healthcare organisation where you can use your clinical expertise to influence best practice, strengthen clinical governance and improve outcomes for residents with complex care needs.