Clinical Specialist -Trauma|Johnson & Johnson Medtech | Orthopaedics South Central

Johnson And Johnson; Ledston; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive training

Global leader

Inclusive culture

Job summary

Johnson & Johnson in Leeds is seeking a Clinical Specialist to support trauma procedures with the DPS portfolio. You will manage key accounts, deliver in-theatre education, and drive product adoption across regions.

You bring strong clinical credibility, account management experience, and a collaborative mindset to thrive in a fast-paced healthcare environment with global training and a culture guided by Our Credo.

Qualifications

• Experience in MedTech sales and clinical environments.
• Proven account management with healthcare customers.
• Ability to train clinicians and staff.

Responsibilities

• Account Management in the region; drive DPS portfolio uptake.
• Provide in-theatre product evaluations and training to clinicians.
• Support inventory management and consignment optimization with customers.
• Collaborate with marketing, prof ed, HCC, and commercial teams to enhance customer experience.

Skills

Account Management

Customer Focus

Clinical Credibility

Commercial Awareness

Learning Agility

Collaboration

Market Knowledge

Oracle CDM

Tools

Oracle CDM

Job description

At Johnson & Johnson,we believe health is everything.
Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com . As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.
We provide an inclusive work environment where each person is considered as an individual.
At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: MedTech Sales Job Sub Function: Clinical Sales - Surgeons (Commission) Job Category: Professional All Job Posting Locations: Leeds, West Yorkshire, United Kingdom

Clinical Specialist -Trauma Roles & Responsibilities

• Account Management
• Strive for positive customer experience of DPS in all allocated accounts in region
• Responsive in-person/phone case support for valid customer requests, complex surgeries with new product innovation.
• Inventory Management:
• Identify & execute opportunities for optimising consignment
• Manage inventory in partnership with customer
• Provide customer training on inventory management best-practice and partnership with Depuy synthes
• Proactive contribution to the regional achievement of the pull-back target
• Ensure FOL inventory requests are needs-based and that NBW requests accurately reflect the realistic opportunity size and demand
• Training & Education:
• Provide regular training of all clinical staff (consultants, registrars, theatre staff) on product and principles, to ensure safe and effective use of products, provide value to customers and to upskill to reduce reactive service demand
• Enhance training events with appropriate resources (kit, demo, sawbones marketing collateral, iPad, videos etc)
• Identify Prof Ed needs and target relevant courses for customers in need of development
• Ensure positive and meaningful Prof Ed engagement for customers; complete pre and post-training calls to prep/de-brief on the education episode Sales Execution
• Challenger & procedural selling:
• Continuous pursuit of opportunities to sell the full DPS portfolio within a procedure to achieve targets
• 80% customer facing time, zero blank days, log in OF in a consistent and timely manner
• Take ownership of professional development in product, process and healthcare environment expertise
• DPS brand and product promotion:
• Conduct in-theatre product evaluations, promote and share DPS activity with clinical & non-clinical stakeholders, generate and share service reports
• Effective use of sales aids, marketing collateral and digital resources to enhance product demonstrations during customer calls and product training
• Collaborate with colleagues across functions (marketing, prof ed, HCC, commercial) and across business units to support and enhance our customers' DPS experience
• Business acumen:
• Account planning and execution; create and update business plan throughout the year, during 1-2-1s and reviews with RSM
• KOL management:
• Contribute to SS/SBMs' stakeholder maps, customer profiling and influence maps to ensure all stakeholders are effectively and deeply understood
• Create and execute stakeholder engagement plans, based on decision making ability and influence on the buying decision

What You'll Bring

• Passion for advancing patient care through innovative technology.
• Strong clinical credibility and customer focus.
• Ability to thrive in a dynamic, fast-paced healthcare environment.
• Collaborative approach and commitment to continuous learning.
• Commercial awareness combined with exceptional service delivery.

Why Join Johnson & Johnson?

• Career development within a global healthcare leader.
• Comprehensive training and professional development.
• Collaborative and inclusive culture guided by Our Credo.
• Chance to make a meaningful impact on patient outcomes and healthcare innovation.

Join us and help shape the future of orthopaedic surgery through robotics, innovation, and clinical excellence.

Johnson & Johnson is an Equal Opportunity Employer and values diversity, inclusion, and belonging in the workplace.

Preferred Skills

• Account Management
• Analytical Reasoning
• Business Behavior
• Collaboration
• Cultural Competence
• Customer Analytics
• Customer Centricity
• Healthcare Trends
• Learning Agility
• Market Knowledge
• Market Research
• Oracle Customer Data Management (CDM)
• Problem Solving
• Sales
• Solutions Selling
• Sustainable Procurement
• Vendor Selection