Clinical SME Implementation Specialist

Dedalus; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare technology company is seeking a Clinical SME Implementation Specialist to join their team in Leeds. This role offers the opportunity to impact healthcare delivery significantly by guiding clients through system deployments. Candidates should have experience in healthcare implementations and strong communication skills to engage effectively with diverse stakeholders.

Qualifications

• Experience in healthcare systems implementation/deployment projects.
• Ability to work on multiple, complex tasks and projects.
• Strong understanding of clinical workflows and documentation.

Responsibilities

• Engagement in all stages of deployment to ensure effective client training and implementations.
• Leading delivery of healthcare solutions with emphasis on clinical engagement.
• Providing clinical subject matter expertise during the deployment.

Skills

Knowledge of NHS and HSE

Healthcare systems implementation

Client engagement

Communication skills

Education

Relevant healthcare qualification

Job description

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Do you want a job with a purpose?

And do you want to make healthcare safer, better and more reliable?

Join our Team!

Clinical SME Implementation Specialist

Join us as a

Do you want a job with a purpose?

And do you want to make healthcare safer, better and more reliable?

Join our Team!

Clinical SME Implementation Specialist

Join us as a Clinical SME Implementation Specialist at Dedalus, one of the World’s leading healthcare technology companies, on our Delivery Team based in UK to do the best work of your career and make a profound impact in providing better care for a healthier planet.

What you’ll achieve

As an Implementation Specialist you will be part of our highly successful deployment team with the overallresponsibility of helping clients to implement our market leading Healthcare Systems effectively and efficiently.

You will work closely with the Project Managers to help clients to follow a standard deployment methodology with specific deliverables working within very tight timescales. You will support the client in the setup and configuration of all systems, supporting knowledge transfer and issue management and assisting the client in validation testing and business change activities to help them to get the very best out of each of our solution offerings.

You will have the opportunity to be involved in multiple, complex deployments covering the entire project life cycle from pre-sales and early engagement through to go-live and post go-live activities.

You will also play a key role in re-designing future clinical pathways and clinical content.

Working with an extended highly skilled team, you will be making a profound impact throughout the healthcare sector.

You will:

• Engagement in all stages of deployment to ensure the client and the deployment teams are kept informed, fully trained, and equipped to implement our solutions.
• Leading the successful delivery of software solutions, with particular emphasis on clinical engagement, analysis & consultancy in the following solution areas: Clinical workflow and documentation, Electronic Patient Records / Portals, ePrescribing and Medicines Administration, Orders & results, and Clinical departmental systems.
• Providing Clinical Subject Matter Expertise to our clients and deployment project teams with product questions, issues and changes.
• Pre-sales Consultancy/Bid Reponses
• Software solution configuration, solution system manager / configuration training and user acceptance testing
  
  

Take the next step towards your dream career

At Dedalus Life flows through our software. Every day we do something special by helping caregivers and health professionals deliver better care to their served communities. Take the next step in your career that will make a profound impact. Here’s what you’ll need to succeed:

Essential Requirements

• Healthcare professionals with knowledge of the NHS and/or HSE and Healthcare Services in such areas as Maternity, ICU, Community / District Nursing and Allied Health Professionals.

• Experience in healthcare systems implementation/deployment projects, or interest in moving into Digital programmes

• Ability to work on multiple, complex tasks and projects

• As a key figure in client engagement, you will need to be able to demonstrate sound knowledge of how our healthcare systems work and be able to take a ‘hands on’ approach to the development of clinical pathways and content.

• You will have a strong understanding and broad knowledge of how to interpret the needs of clients whilst maintaining high levels of effective communication both internally and externally.

We are Dedalus, come join us

Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.

Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world. Each person is the end point and the starting point of the Group’s activities and the ultimate beneficiary. For this reason, we are so proud of doing our very special jobs each day.

Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world. We are the people of Dedalus.

Application closing date: 27th July 2025

Our Diversity & Inclusion Commitment sets out Dedalus’ approach to ensuring respect, inclusion and success for all our colleagues and the wider communities we operate in. It is imperative for us to share our commitment and dedication to ensure an inclusive and diverse workplace. We recognise that we have improvements to make and, on this journey, we must remain authentic and realistic but also ambitious.

Our diversity & inclusion commitment – Dedalus Global

Life Flows Through Our Software

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Health Care Provider, and Information Technology

• Industries

  Hospitals and Health Care

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