Clinical Services Manager - Surgery Care Group - Band 8a

United Lincolnshire Teaching Hospitals NHS Trust; Lincoln; On-site; GBP 58,000 - 65,000; Full time

Job summary

United Lincolnshire Teaching Hospitals NHS Trust invites applications for a Clinical Services Manager (Surgery Care Group) at Band 8a in Lincoln. The role focuses on safe, effective, and efficient operative management, reporting to the General Manager, and working with Clinical Leads and Matron to deliver high-quality patient care.

You will manage budgets, drive performance against objectives, and lead the Directorate management team across Trust sites, with travel to acute sites as required.

Qualifications

• First degree (BSc or BA) or equivalent experience.
• Proven project management experience.
• Experience in healthcare management and governance likely beneficial.

Responsibilities

• Oversee operational aspects of the Surgery Care Group within the Directorate.
• Coordinate budgets, income, and performance objectives in line with National and Trust frameworks.
• Line manage the Directorate management support team and liaise with Clinical Leads and Matron on planning and improvement.
• Travel across sites weekly and operate Trust-wide responsibilities.

Skills

Management

Project management

CPD

Quality improvement

Education

First degree (BSc/BA) or equivalent

Job description

Employer United Lincolnshire Teaching Hospitals NHS Trust Employer type NHS Site Trust-Wide Town Lincoln/Boston Salary £57,528 - £64,750 per annum Salary period Yearly Closing 18/10/2026 23:59

Clinical Services Manager - Surgery Care Group - Band 8a

NHS AfC: Band 8a

We recognise that outstanding care can only be delivered through our people. We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULTH.

We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.

Our Group values guide everything we do. They are:

• Compassionate - We care about people - Compassionate is the act of showing empathy, kindness, and respect to others, recognising their individual needs and circumstances. It involves listening, understanding, and supporting others in a way that makes them feel valued, safe, and cared for.
• Collaborative - We work together as a team - Collaborative is working inclusively and respectfully with others to achieve shared goals. It involves open communication, valuing diverse perspectives, and building trust to create a supportive and effective team environment.
• Innovative - We strive to improve - Innovative is the process of exploring new ideas, approaches, and technologies to improve care, services, and working practices. It involves creativity, curiosity, and a willingness to take risks in a safe and supportive environment.

If you believe in them too, then you are ready to join the ULTH team.

We’ve taken great pride in building working environments where staff always feel valued, cared for and part of a team. Without doubt this is a challenging yet very rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £710 million (22/23) and we employ nearly 8,600 people.

Our Group Board have recently agreed a new vision statement – “Caring and building a healthier future for all” – stating their ambition for our Trust and the wider group to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

So,what is in it for you?

• Flexible working: Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.

Types of flexibility could include:

• Part-time - less than 37.5 hours per week.
• Off-site/remote working - working from home or other sites for part or all the week.
• Compressed hours – usually full-time hours but over fewer days or shifts.
• Staggered hours – having different start and finish times.
• Set shift patterns – to allow for predictability
• NHS Pension:A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government
• Annual Leave: Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change) For Medical Workforce positions (Consultant and Specialty Doctor), the full-time entitlement commences from 32 days per annum. For all other Medical Workforce positions, the full-time entitlement commences from 27 days per annum.
• Bank working:The chance to work extra hours at enhanced rates and we will pay you weekly too, ideal if your income needs a quick boost.

In addition, there ismore.

• Family & Childcare: Including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
• Health & Wellbeing including counselling, mental health first aid, physiotherapy, eye tests.
• Learning & Development including Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research
• Financial support and benefits including Cycle2Work, car lease scheme, home electronics. Free on-site parking and free tea and coffee and the ability to save and borrow through your salary.
• Rewards & Recognition including staff awards, long service awards, retirement awards, examples of excellence and staff lottery.

Enjoy a better quality of life in one of the UK’s most welcoming counties. Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire welcomes everyone. Discover a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life.

Job overview

A fantastic opportunity has arisen to join the Surgery Care Group

As a key member of the specialty triumvirate team you are jointly responsible with the Clinical Lead and Matron for the provision of safe, effective and efficient services within your area of responsibility reporting to the General Manager.

The Clinical Services Manager (CSM) is accountable to the relevant General Manager, to support the effective and efficient operational management of the Directorate, ensuring delivery of high-quality patient care services and effective use of the resources available.

This will include working closely with the clinical team to manage the day-to-day operational issues in the specialties. This may also include the effective co-ordination and, where appropriate, management of budgets (including income) and agreed performance objectives and contracts as well as working closely with Clinical Leads and the Matron on business planning and the development and continuous improvement of patient care processes.

Main duties of the job

Key responsibilities include:

• To manage the operational aspects of the specialties encompassing the management of all resources and the monitoring and achievement of agreed performance objectives within the context of National and Trust frameworks.
• In conjunction with Clinical Leads and Matrons to consider, plan and implement change to ensure continuous service and efficiency improvements to enhance the patient care services provided by the Directorate.
• Line Management of other members of the Directorate management support team as required.
• You will be required to work Trustwide and therefore have access to a vehicle and be able to travel for 2 days a week to acute/CDC sites.

Working for our organisation

Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.

United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.

Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.

Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.

Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.

This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.

The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).

Detailed job description and main responsibilities

As a key member of the specialty triumvirate team you are jointly responsible with the Clinical Lead and Matron for the provision of safe, effective and efficient services within your area of responsibility reporting to the General Manager.

The Clinical Services Manager (CSM) is accountable to the relevant General Manager, to support the effective and efficient operational management of the Directorate, ensuring delivery of high quality patient care services and effective use of the resources available.

This will include working closely with the clinical team to manage the day to day operational issues in the specialties. This may also include the effective co-ordination and, where appropriate, management of budgets (including income) and agreed performance objectives and contracts as well as working closely with Clinical Leads and the Matron on business planning and the development and continuous improvement of patient care processes.

Person specification

Qualifications

• First degree (BSc or BA) or equivalent experience
• Evidence of CPD and commitment to future career development
• Project Management
• Quality Service improvement an Redesign

Previous Experience

• Experience within the Healthcare sector at senior management level
• Experience of successfully operating against quality standards eg CQC
• Experience of developing and managing high performing teams
• Proven track record of successful financial management
• Proven track record of monitoring and delivering to healthcare targets
• Experience of successfully delivering major service change projects and programmes within a healthcare setting
• Performance management skills and experience
• Experience of producing reports, data analysis and performance information
• Experience of developing and implementing service plans, standard operating procedures, and business cases
• Experience of reporting on complex performance management information
• Experience of working within theatres/ surgical services
• Knowledge of health service management, including change management and workforce redesign
• In depth understanding of clinical governance management
• Knowledge and experience of information governance and data protection
• Ability to communicate at all levels verbally and in writing in a manner which is clear, fluent and persuasive
• Ability to make sound judgements and informed decisions
• Ability to interpret national polices and guidance and apply locally
• High level of interpersonal skills
• Creative thinker with solution focused approach to problem solving
• Self motivated and able to work on own initiative
• Ability to effectively prioritise, meet deadlines
• Organised, methodical, completer finisher
• Committed to creating high performing teams and services with a continuous improvement focus
• Effective team worker
• Ability to evidence/demonstrate key values and behaviours in line with the Trust framework
• Ability to commute across all four hospital sites on a weekly basis .

ULTH recognises that everyone is different, and values the unique contribution that individual experiences, knowledge and skills make in delivering quality healthcare and becoming a model employer. We are committed to transforming our organisational culture by actively committing to implementing the Trust Single Equality Scheme, and other policies, such as the Dignity in Care policy and the Dignity at Work policy. We will continue to promote equality and challenge discrimination in all service provision, recognising and meeting the needs of the diverse communities we serve. We will strive to provide an environment in which people want to work and to be a model employer leading in good employment practice.

Due to the high volume of applications we receive, ULTH reserves the right to close this advert prior to the closing date.

We welcome applications from the UK Armed Forces Community. On the application form please tick “Member of the Armed Forces Community” if the below applies to you.

You are:

• A Veteran
• A Military Reserve
• Partner/Spouse of those Serving NB: partners/spouses are only eligible whilst their partner is serving in the Armed Forces

All new employees will be subject to a charge for the DBS check that is required for the post. The Disclosure & Barring Service application form (formerly CRB) will be provided by ULTH and the fee will be deducted from your salary over a 3 month period.

Candidates are advised to read the attached guidance on using AI technology. When you complete your application, you are required to declare that the information in your application form is true and complete.

Please note, for applicants with previous NHS service: If successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement.

Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.