Clinical Services Manager

Keane Premier Support Services South Lanarkshire; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Wagestream access

Health Assured EAP

Confidential counselling

Blue Light Card discounts

Mortgage consultation

Paid shadowing and training

28 days holiday

Career progression

Job summary

Keane Premier Support Services South Lanarkshire is seeking a Clinical Services Manager to assist the Care Home Manager with day-to-day operations across Ashton Grange and Greyfriars Care Homes. You will lead the care teams to deliver high-quality resident care in a safe, compassionate environment.

The ideal candidate is a proactive Registered Nurse with strong leadership and regulatory knowledge, PVG and two references required, and the ability to cover nursing shifts as needed.

Qualifications

• Registered Nurse with active NMC pin.
• Senior management or supervisory experience in a care home.
• SVQ Level 4 in Leadership and Management desirable.
• Exceptional leadership and communication skills with the ability to motivate a diverse team.
• Decision making and problem solving across multiple priorities.
• Compassion, empathy and commitment to resident care.
• Strong knowledge of care home regulations and inspectors standards.

Responsibilities

• Assist the care Home Manager in overseeing all aspects of both care home’s operations.
• Provide leadership and direction to the care team, ensuring the delivery of high-quality resident care.
• Develop and maintain good relationships with residents and their families.
• Ensure team attend training days and keep up with e-learning.
• Develop, implement and monitor care plans.
• Help manage and mentor the care team, fostering professional development.
• Contribute to staff scheduling and ensure appropriate staffing levels.
• Collaborate with healthcare professionals, families and external agencies as needed.
• Maintain accurate records and reports relating to resident care and facility operations.
• Support budget management and financial resources.
• Maintain a safe and hygienic environment in compliance with health and safety regulations.
• Assist in addressing resident and family concerns with compassion and effectiveness.
• Stay updated on industry best practices and regulations to contribute to continuous improvement.

Skills

Leadership

Communication

Education

NMC pin RN

SVQ4 Leadership & Management (desirable)

Job description

Due to restrictions on the number of certificates we can issue at present, candidates without an existing visa or right to work in the UK are unlikely to be suitable for the advertised post.

As the Clinical Services Manager, you will play a crucial role in assisting the Care Home Manager with day-to-day operations. Your commitment to maintaining the highest standards of care, while ensuring a safe and comfortable environment for our residents, will be instrumental in our mission to provide exceptional care and support.

The Ideal Candidate would be a proactive individual, with a strong clinical background, and an excellent ability to lead and help manage the two care homes.

This role is supernumerary working across Ashton Grange & Greyfriars Care Home, Nurse cover in the form of covering nursing shifts will be required from time to time to support annual leave cover etc. Flexibility is required over a 7-day period to meet the needs and demands of the service.

What do you get in return for your compassion and commitment?

At Keane, we believe in taking care of the people who care for others. Here’s what we offer to support your wellbeing and development:

• Early access to a portion of your earnings with Wagestream
• Health Assured Employee Assistance Programme, with 24/7 support via the Wisdom app and helpline– access health checks, wellbeing tools, legal advice, and much more.
• Free confidential counselling sessions– up to 6 Structured counselling sessions via phone, online or face-to-face.
• Bright Exchange, available through the Wisdom app – unlock exclusive deals and discounts on a wide range of products and services.
• Exclusive high street discountsthrough the Blue Light Card.
• Free mortgage consultationwith McCusker Mortgage Solutions.
• Comprehensive induction and ongoing trainingto support your confidence and success – includingpaid shadowing and trainingto help you feel ready and supported from day one.
• 28 days’ holiday (pro rata)– so you can rest and recharge.
• Clear opportunities to grow, with real career progression routes to help you reach your full potential.

Benefits are non-contractual and may be amended or withdrawn at any time.

Main Responsibilities:

• Assist the care Home Manager in overseeing all aspects of both care home’s operations.
• Provide leadership and direction to the care team, ensuring the delivery of high-quality resident care.
• Develop and maintain good relationships with residents, and their families.
• Ensure that your team attend training days and keep on top of the e-learning.
• Develop, implement, and monitor care plans.
• Help manage and mentor the care team, fostering their professional development.
• Contribute to staff scheduling and ensure appropriate staffing levels.
• Collaborate with healthcare professionals, families, and external agencies as needed.
• Maintain accurate records and reports relating to resident care and facility operations.
• Support budget management and financial resources.
• Maintain a safe and hygienic environment in compliance with health and safety regulations.
• Assist in addressing resident and family concerns in a compassionate and effective manner.
• Stay updated on industry best practices and regulations to contribute to continuous improvement.

Qualifications:

• Essential Registered Nurse with active NMC nursing pin.
• Proven experience in a senior management or supervisory role in a care home.
• SVQ Level 4 in Leadership and Management desirable
• Exceptional leadership and communication skills, with the ability to motivate and inspire a diverse team.
• Ability to make critical decisions and problem-solve effectively.
• Ability to manage multiple priorities effectively.
• Compassion, empathy, and a commitment to providing the best care for residents.
• Strong knowledge of care home regulations, compliance, and best practice, including care inspectorate standards.

*This position requires a PVG and two references*