Clinical Services Administrator

Martin-House-Children; Boston Spa; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Eight weeks annual leave

Sick pay 6m full/6m half

NHS pension scheme

AVIVA scheme

Enhanced maternity leave

Wellbeing programme

Life insurance 2x salary

Free parking

Job summary

Martin House seeks a new member to join the clinical administration team on a full or part time basis. The role involves providing broad administrative support to a large multidisciplinary care team, managing family bookings, and preparing clinical documentation.

You will maintain patient records in SystmOne, coordinate communications among teams and families, take minutes at meetings, and manage event RSVPs. Benefits highlight NHS pension and other family-friendly perks.

Qualifications

• Experience in administrative role in a busy environment requiring multitasking.
• Proficient with Microsoft Office and patient records systems (SystmOne).
• Well-organised, proactive, and able to work in a multidisciplinary team.

Responsibilities

• Provide broad administrative support to a large multidisciplinary care team.
• Manage the family bookings system and liaise with families to book respite stays.
• Prepare and distribute clinical documentation.
• Maintain and update patient records in SystmOne with data quality.
• Coordinate communication between clinical teams, families and external professionals.
• Take minutes and record actions at meetings.
• Coordinate invitations and RSVP management for events and meetings.

Skills

Administrative support

Multitasking

Time management

Team player

Tools

Microsoft Office

SystmOne

Job description

Job alerts Grove Road, Boston Spa, Wetherby, West Yorkshire, LS23 6TX United Kingdom

Martin House provides free specialist palliative care to babies, children and young people with complex and life-shortening conditions. Families from across West, North and East Yorkshire have access to our care 24/7, 365 days a year, including specialist doctors. Every year we care for more than 550 families, at the hospice, in hospital and in families’ own homes, as well as supporting around 200 bereaved family members.

We are seeking a new member to join our clinical administration team on either a full or part time basis.

The role will involve:

• Providing a broad range of administrative support to a large multidisciplinary care team.
• Managing the family bookings system, liaising with families to book their respite stays.
• Preparing and distributing clinical documentation.
• Maintaining and updating accurate patient records in SystmOne, ensuring data quality and completeness.
• Coordinating communication between clinical teams, families and external professionals.
• Taking minutes and recording and receiving actions at multidisciplinary internal and external meetings.
• Coordinating the distribution of invitations and managing RSVP responses for events, group functions, and meetings with care professionals, ensuring accurate communication and organisation.

Our ideal candidate will

• Be committed to Martin House’s values – Excellence, Respect, Integrity and Compassion.
• Be able to use a full suite of Microsoft Office software systems.
• Have experience of using patient records system SystmOne.
• Have demonstrable experience of working in an administrative role in a busy environment where you are required to multi-task.
• Be highly organised, flexible and proactive, with strong attention to detail, excellent time management and multitasking abilities, and the ability to work as part of a team.

Martin House places families at the heart of all that we do and this is reflected in the amazing benefits we offer our valued team members.

• Annual leave – eight weeks per year, including bank holidays
• Sick pay – six months full pay and six months half pay following successful completion of probationary period.
• Recognition of NHS pension scheme for candidates who are currently in the scheme and up to 10 per cent contributory AVIVA scheme.
• Enhanced maternity and partners leave to exceed the NHS entitlement
• Health and wellbeing programme including access to free of charge Employee Assistance Programme for employees and their families
• Accredited Menopause and Mindful employer
• Life insurance – two times annual salary
• Free parking at our children’s hospice in Boston Spa

The closing date for applications is midnight on Sunday 1st November. Interviews will take place on the morning of 11th November and afternoon of 12th November.

Martin House is committed to providing care and improving services irrespective of race, ethnicity, disability, gender, religion or belief, age, marital status, or sexual orientation.

Martin House is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment.

Recruitment checks are undertaken in accordance with safer recruitment standards and successful applicants may be required to undertake a DBS via the Disclosure and Barring Service.

Please note all applicants must already hold the legal right to work in the UK.

• Salary

  £26931.13 - £32185.20 per annum. Please note starting salaries usually start at the bottom of the scale.