Clinical Service Manager, Therapy Inpatients

NHS; Coventry; On-site; GBP 53,000 - 61,000; Full time

Job summary

An exciting opportunity to join the leadership team at UHCW NHS Trust, managing Inpatient Therapy services. The role requires a passionate professional with extensive experience in Physiotherapy and Occupational Therapy, focusing on acute recovery and effective patient pathways.

Qualifications

• Extensive acute hospital inpatient clinical experience required.
• Demonstrable leadership experience in Physiotherapy essential.

Responsibilities

• Manage operational performance of the Occupational Therapy/Physiotherapy service.
• Ensure delivery of interdisciplinary working across services.
• Lead and coordinate responses to complaints and incidents.

Skills

Leadership

People Management

Operational Delivery

Education

UK professional registration

Job description

Job summary

An exciting opportunity has arisen to join the leadership team responsible for delivering Inpatient Therapy services (Occupational Therapy and Physiotherapy) at UHCW NHS Trust. An understanding of Occupational Therapy and Physiotherapy professional drivers and challenges is essential along with a passion for acute recovery and rehabilitation service delivery and effective patient pathways.

The inpatient Therapy service at UHCW NHS Trust is an expanding, forward-thinking and highly regarded service and this post offers excellent personal and professional development opportunities within an established, supportive team. We are looking for an enthusiastic, motivated, and forward-thinking professional with excellent leadership, people management and operational delivery skills to join us.

Applications are welcome from Physiotherapists able to demonstrate extensive acute hospital inpatient clinical and leadership experience. The successful candidate will have day to day responsibility for the Physiotherapy, Occupational Therapy and Clinical Exercise Physiology provision offered by six specialty teams. They will work closely with their Occupational Therapy CSM counterpart to ensure profession specific leadership and support across all twelve inpatient specialty teams.

Your development needs will be identified through regular supervision and appraisals and supported through internal/ external learning opportunities.

Main duties of the job

A high profile, accessible and responsive leader with managerial responsibility for planning and developing, co-ordinating, delivery and evaluating the Occupational / Physiotherapy service on a day-to-day basis across all inpatient clinical areas.Key Functions

• Delivery of performance of the in-patient Therapy service at UH against financial, trust and group priorities and targets in collaboration with other Therapy Clinical Service Managers and the Inpatient and Outpatient Therapy Heads of Service.
• Supporting the development and delivery of the clinical governance programme and working alongside senior nursing and other AHP colleagues on quality initiatives.
• Responsible for the local interpretation and application of Occupational Therapy and Physiotherapy clinical and professional policies.
• Key link with the UHCW AHP Faculty and local universities for the strategic management of Pre-Registration education, graduate recruitment and preceptorship.

The role will entail working at both our University Hospital Coventry and Hospital of St Cross in Rugby. Core hours will be delivered Monday to Friday but on occasion bank holiday and weekend working may be required.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care.

We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Details Date posted

20 May 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

218-AHP-B8A-7217935

Job locations

University Hospitals Coventry & Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

Job description Job responsibilities

• Manage the operational performance of the Occupational Therapy /Physiotherapy service to support an efficient and cost-effective delivery of national, trust and group priorities and targets ensuring robust implementation of service objectives and clear communication across and within clinical teams.
• Regularly review staffing establishments to ensure an appropriate skill mix by managing resources to achieve equitable, comprehensive services across all clinical areas within financial resources.
• Represent Occupational Therapy/ Physiotherapy at Group and Trust level to ensure planning and delivery of Therapy services adheres to group plans and targets.
• In collaboration with the Inpatient Therapy Head of Service ensure the delivery of interdisciplinary working across Occupational Therapy /Physiotherapy services where appropriate and ensure uni-professional support is appropriately provided relevant to professional group.
• Lead and coordinate timely and detailed responses to complaints, clinical adverse events and untoward incidents. Involve staff and or patients and implement strategies to reduce reoccurrence and promote quality.
• Together with the Inpatient Therapy Head of Service manage the Occupational Therapy/Physiotherapy budget to ensure resources are effectively managed, financial targets are met, and financial balances adhered to. Be an authorised signatory for the Therapy Budget.
• Interpret and implement HR strategies and policies within the services in order to achieve compliancy with trust policies and procedures.
• Responsible with support of Clinical Specialists/ Clinical Specialist Team leads for co-ordinating and delivering the seven-day Therapy services within inpatients, including on call rotas.
• Responsible through clinical leads to ensure that a system for training, supervision and appraisal of all registered, nonregistered, and undergraduate staff is in place. To ensure that all professional, clinical, and departmental standards are adhered to.

For further details of the role please see the attached job description.

Job description Job responsibilities

• Manage the operational performance of the Occupational Therapy /Physiotherapy service to support an efficient and cost-effective delivery of national, trust and group priorities and targets ensuring robust implementation of service objectives and clear communication across and within clinical teams.
• Regularly review staffing establishments to ensure an appropriate skill mix by managing resources to achieve equitable, comprehensive services across all clinical areas within financial resources.
• Represent Occupational Therapy/ Physiotherapy at Group and Trust level to ensure planning and delivery of Therapy services adheres to group plans and targets.
• In collaboration with the Inpatient Therapy Head of Service ensure the delivery of interdisciplinary working across Occupational Therapy /Physiotherapy services where appropriate and ensure uni-professional support is appropriately provided relevant to professional group.
• Lead and coordinate timely and detailed responses to complaints, clinical adverse events and untoward incidents. Involve staff and or patients and implement strategies to reduce reoccurrence and promote quality.
• Together with the Inpatient Therapy Head of Service manage the Occupational Therapy/Physiotherapy budget to ensure resources are effectively managed, financial targets are met, and financial balances adhered to. Be an authorised signatory for the Therapy Budget.
• Interpret and implement HR strategies and policies within the services in order to achieve compliancy with trust policies and procedures.
• Responsible with support of Clinical Specialists/ Clinical Specialist Team leads for co-ordinating and delivering the seven-day Therapy services within inpatients, including on call rotas.
• Responsible through clinical leads to ensure that a system for training, supervision and appraisal of all registered, nonregistered, and undergraduate staff is in place. To ensure that all professional, clinical, and departmental standards are adhered to.

For further details of the role please see the attached job description.

Person Specification Qualifications Essential

• see supporting documents

Desirable

• see supporting documents

Experience Essential

• see supporting documents

Desirable

• see supporting documents

Knowledge Essential

• see supporting documents

Desirable

• see supporting documents

Skills Essential

• see supporting documents

Desirable

• see supporting documents

Commitment to Trust Values and Behaviours Essential

• See supporting documents

Person Specification Qualifications Essential

• see supporting documents

Desirable

• see supporting documents

Experience Essential

• see supporting documents

Desirable

• see supporting documents

Knowledge Essential

• see supporting documents

Desirable

• see supporting documents

Skills Essential

• see supporting documents

Desirable

• see supporting documents

Commitment to Trust Values and Behaviours Essential

• See supporting documents

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry & Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer details Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry & Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)