Clinical Service Manager, Therapy Inpatients

University Hospitals Coventry and Warwickshire; Coventry; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in Coventry is seeking a manager for their Occupational Therapy and Physiotherapy services. The role involves overseeing service delivery, managing budgets, and ensuring compliance with NHS standards. Candidates should possess UK professional registration and relevant management experience in therapy services.

Qualifications

• Experience in managing therapy services and staff.
• Knowledge of NHS policies and procedures.
• Ability to lead and coordinate interdisciplinary teams.

Responsibilities

• Manage operational performance of therapy services.
• Ensure compliance with financial and clinical standards.
• Lead responses to complaints and incidents.

Skills

Leadership

Communication

Budget Management

Interdisciplinary Collaboration

Education

UK professional registration in Occupational Therapy or Physiotherapy

Job description

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Detailed job description and main responsibilities

• Manage the operational performance of the Occupational Therapy /Physiotherapy service to support an efficient and cost-effective delivery of national, trust and group priorities and targets ensuring robust implementation of service objectives and clear communication across and within clinical teams.
• Regularly review staffing establishments to ensure an appropriate skill mix by managing resources to achieve equitable, comprehensive services across all clinical areas within financial resources.
• Represent Occupational Therapy/ Physiotherapy at Group and Trust level to ensure planning and delivery of Therapy services adheres to group plans and targets.
• In collaboration with the Inpatient Therapy Head of Service ensure the delivery of interdisciplinary working across Occupational Therapy /Physiotherapy services where appropriate and ensure uni-professional support is appropriately provided relevant to professional group.
• Lead and coordinate timely and detailed responses to complaints, clinical adverse events and untoward incidents. Involve staff and or patients and implement strategies to reduce reoccurrence and promote quality.
• Together with the Inpatient Therapy Head of Service manage the Occupational Therapy/Physiotherapy budget to ensure resources are effectively managed, financial targets are met, and financial balances adhered to. Be an authorised signatory for the Therapy Budget.
• Interpret and implement HR strategies and policies within the services in order to achieve compliancy with trust policies and procedures.
• Responsible with support of Clinical Specialists/ Clinical Specialist Team leads for co-ordinating and delivering the seven-day Therapy services within inpatients, including on call rotas.
• Responsible through clinical leads to ensure that a system for training, supervision and appraisal of all registered, nonregistered, and undergraduate staff is in place. To ensure that all professional, clinical, and departmental standards are adhered to.

For further details of the role please see the attached job description.

Person specification

Qualifications

Essential criteria

• see supporting documents

Desirable criteria

• see supporting documents

Experience

Essential criteria

• see supporting documents

Desirable criteria

• see supporting documents

Knowledge

Essential criteria

• see supporting documents

Desirable criteria

• see supporting documents

Skills

Essential criteria

• see supporting documents

Desirable criteria

• see supporting documents

Commitment to Trust Values and Behaviours

Essential criteria

• See supporting documents

To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trust's Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust's Values and Behaviours which can be accessed on the right side of this page under the job description.
The Supporting Information Section in your application should therefore reflect your understanding of the Trust's Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

The Trust is committed to Equal Opportunities within the workplace. All vacancies will be considered for Job Share unless otherwise stated. All applicants who have a disability and who meet the minimum criteria for the job will be interviewed. Where a post has an overwhelming response, this Trust may use random selection in order to reduce numbers to interview, any disabled applicants will automatically be guaranteed an interview and will be exempt from this process.

In submitting an application form, you authorise University Hospital Coventry & Warwickshire NHS Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you, including Occupational Health data (inoculations and screening tests). This data will be transferred using NHS Electronic Staff Record and third-party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post.

UHCW NHS Trust, by virtue of its Green Plan, is committed to ensuring that the way we provide services minimises the impact on the environment and the future health of the public e.g. zero waste to landfill, reducing our carbon footprint and increasing our recycling and reuse percentages.

If you are successful at interview you will receive a conditional offer of employment and we'll ask you for information so that we can carry out pre-employment checks. You must successfully complete all pre-employment checks to progress to a final unconditional offer.

We must confirm the identity of our staff and their right to work in the United Kingdom. We will ask you to submit proof of your identity and right to work documents via a secure digital platform approved by the Home Office, named TrustID. Alternatively, you may be asked to attend our office with original documents.

Depending on you level of exposure with patients you may be required to undertake a Standard or Enhanced DBS. The cost of this check will be charged to you and will be deducted from your salary over the first 3 months of employment at the current rate.

All correspondence will be sent by email; please check your account regularly including your Junk/SPAM folders

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Job Description and Personal Specification (PDF, 560.3KB)
• Welcoming Candidates with Disability (PDF, 98.9KB)
• Candidate Information (PDF, 291.8KB)
• UHCW Postcard (PDF, 114.3KB)