Clinical Service Manager

Nottinghamshire Healthcare NHS Foundation Trust; Nottingham; On-site; GBP 58,000 - 65,000; Full time

Benefits offered by this job

DBS check cost deducted from salary

DBS Update Service available

Driving licence required for business

Job summary

Nottinghamshire Healthcare NHS Foundation Trust is seeking a Clinical Service Manager for the Children’s OT/PT service on a full-time basis. You will lead day-to-day operational management, workforce planning, and service development to sustain high-quality care for children and families.

Join a collaborative leadership team and work with the Senior Leadership Team to deliver improvement programmes, ensure safety and patient experience, and manage budgets across a multi-disciplinary staff group.

Qualifications

• Educated to degree level or equivalent level of experience.
• Masters' qualification or equivalent level of experience.
• To hold/or have previously held a professional registration in relation to the Children, Young People & Families System and/or significant experience in the same field.
• Extensive leadership experience and budget management experience.

Responsibilities

• Lead day-to-day operational management of the Children’s OT/PT service.
• Oversee workforce planning, performance, and financial management.
• Collaborate with SLT and other care units to deliver integrated care.
• Drive quality, safety and experience improvements and multi-agency partnerships.

Skills

Leadership experience

Interpersonal skills

Project management

Data analysis

IT skills - SystemOne

Multi-disciplinary teams

Organisational skills

Equality and inclusion

Education

Degree level

Masters' qualification

Professional registration (Children, Young People & Families)

Tools

SystemOne

Job description

Nottinghamshire Healthcare NHS Foundation Trust

Clinical Service Manager

The closing date is 20 November 2026

As part of the implementation of a new leadership structure across the organisation, we are looking to recruit a full time (37.5 hours) clinical service manager for the children's Physiotherapy and Occupational Therapy service.

Working alongside the speech and language therapy and nursing service managers you will play a key role in developing our 'outstanding' CQC-rated service for children with specialist needs.

Joining a small friendly leadership team with the support of the Head of Operations, you will be responsible for the day to day operational management of approximately 75 OT's, PT's and support staff.

Main duties of the job

The Clinical Service Manager, together with the Quality & Clinical Transformation Lead/Head of Patient Safety, Quality & Experience will be responsible for the provision of an agreed Clinical Service on day-to-day-basis within the Children, Young People & Families Care Unit. The Clinical Service Manager will have responsibility for day-to-day operational delivery including workforce, performance, financial management and partnership working along with clinical delivery, quality, safety and experience. This role will be pivotal to supporting the Care Unit Senior Leadership Team to ensure patients have access to a seamless, coherent, and joined-up Care Offer, which is delivered through Safe, Effective, Caring, Responsive and Well-Led Services.

About us

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.

Job responsibilities

The role will be responsible for the leadership, management, supervision, and performance across the children's OT/PT Service covering all spectrums of need, ensuring that robust arrangements are in place to make best use of available resources, ensuring high quality care for children, families, adults, and communities. The Clinical Service Manager will provide overall strategic support to the Care Unit Senior Leadership Team (SLT).The Clinical Service Manager will deliver the agreed programmes of development and improvement in accordance with the Care Unit Operational Delivery Plan.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £20.00 (standard) or £41.00 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.

You are encouraged to enrol for the DBS Update Service. An annual fee of £15 per year applies.

A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.

Qualifications

• Educated to degree level or equivalent level of experience.
• Masters' qualification or equivalent level of experience.
• To hold/or have previously held a professional registration in relation to the Children, Young People & Families System including professions across Health, Social Care and Education and/or have significant experience of working within the Children, Young People & Families System as a Non-Registered professional.

Experience

• Extensive experience in a leadership role.
• Working with and reporting to Commissioners.
• Working with other agencies, including leading partnerships.
• Implementing change in an organisation.
• Leadership and line management of people.
• Budget management and responsibility.
• Coordinating multi-agency services and working.
• Project management and leadership of transformation.
• Leading research, evaluation, and audit.

Knowledge

• Knowledge of regulatory requirements (including the Care Quality Commission)
• Knowledge of the NHS Operating Framework and strategy.
• Knowledge of safeguarding and awareness of multi‑agency policies, procedures, and guidance.
• Knowledge of the work of the wider Integrated Care System (including Local Government).

Skills

• Ability to solve problems in flexible and creative ways.
• Excellent interpersonal skills with the ability to lead motivate and develop others.
• Ability to initiate and lead project-type work, with the ability to plan, implement, evaluate, and report.
• Ability to assimilate and apply new information quickly and to analyse complex data.
• Ability to respond to changing direction in terms of the development and design of new practice/service developments.
• IT skills including use of SystemOne and ability to use data to write reports.
• Ability to manage multi-disciplinary teams.
• Excellent organisational skills.
• Committed to promoting equality and inclusion
• Committed to identifying and being responsive to community needs.

Contractual Requirements

• A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
• Ability to partake in Bronze On-call Rota, which may require work in unsocial hours.

Values and Behaviours

• All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
• All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Nottinghamshire Healthcare NHS Foundation Trust

£57,528 to £64,750 a yearper annum (pro rata for part time)