Clinical Service Manager

NHS; Nottingham; On-site; GBP 58,000 - 65,000; Full time

Job summary

Nottinghamshire Healthcare NHS Foundation Trust is seeking a Clinical Service Manager to lead the Children’s OT/PT service. This role will manage around 75 clinicians and support staff, aligning workforce, performance and budgets to deliver high-quality care for children and families.

You will work with other service managers to develop an outstanding CQC-rated service, supported by a senior leadership team and Head of Operations. DBS checks are required, with costs deducted from salary.

Qualifications

• Educated to degree level or equivalent level of experience.
• Masters’ qualification or equivalent level of experience.
• To hold/or have previously held a professional registration in relation to the Children, Young People & Families System including professions across Health, Social Care and Education and/or have significant experience of working within the Children, Young People & Families System as a Non-Registered professional.

Responsibilities

• Lead day-to-day operational delivery across the Children, Young People & Families Care Unit.
• Oversee workforce, performance, financial management and partnerships.
• Provide strategic support to the Care Unit Senior Leadership Team and deliver Improvement programmes.
• Ensure access to a seamless, joined-up care offer delivered through Safe, Effective, Caring, Responsive and Well-Led services.

Skills

Leadership

People management

Budget management

Project management

Data analysis

IT skills

SystemOne

Communication

Equality & Inclusion

Education

Degree level or equivalent

Masters qualification

Professional registration (CYPF/Health)

Tools

SystemOne

Job description

Employer Nottinghamshire Healthcare NHS Foundation Trust Employer type NHS Site Children's Development Centre Town Nottingham Salary £57,528 - £64,750 per annum (pro rata for part time) Salary period Yearly Closing 20/11/2026 23:59

Clinical Service Manager

NHS AfC: Band 8a

We fully support the use of AI and other tools to assist in writing your application. However, it's essential that the content, especially your supporting statement, is personalised and factually accurate. Your application should reflect your genuine experiences and qualifications to ensure authenticity and credibility

As part of the implementation of a new leadership structure across the organisation, we are looking to recruit a full time (37.5 hours) clinical service manager for the children's Physiotherapy and Occupational Therapy service.

Working alongside the speech and language therapy and nursing service managers you will play a key role in developing our 'outstanding' CQC-rated service for children with specialist needs.

Joining a small friendly leadership team with the support of the Head of Operations, you will be responsible for the day to day operational management of approximately 75 OT's, PT's and support staff.

Main duties of the job

The Clinical Service Manager, together with the Quality & Clinical Transformation Lead/Head of Patient Safety, Quality & Experience will be responsible for the provision of an agreed Clinical Service on day-to-day-basis within the Children, Young People & Families Care Unit. The Clinical Service Manager will have responsibility for day-to-day operational delivery including workforce, performance, financial management and partnership working along with clinical delivery, quality, safety and experience. This role will be pivotal to supporting the Care Unit Senior Leadership Team to ensure patients have access to a seamless, coherent, and joined-up Care Offer, which is delivered through Safe, Effective, Caring, Responsive and Well-Led Services.

Working for our organisation

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.

Detailed job description and main responsibilities

The role will be responsible for the leadership, management, supervision, and performance across the children's OT/PT Service covering all spectrums of need, ensuring that robust arrangements are in place to make best use of available resources, ensuring high quality care for children, families, adults, and communities. The Clinical Service Manager will provide overall strategic support to the Care Unit Senior Leadership Team (SLT).The Clinical Service Manager will deliver the agreed programmes of development and improvement in accordance with the Care Unit Operational Delivery Plan.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £20.00 (standard) or £41.00 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £15 per year applies.

A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.

Person specification

Qualifications

• Educated to degree level or equivalent level of experience.
• Masters’ qualification or equivalent level of experience.
• To hold/or have previously held a professional registration in relation to the Children, Young People & Families System including professions across Health, Social Care and Education and/or have significant experience of working within the Children, Young People & Families System as a Non-Registered professional.

Experience

• Extensive experience in a leadership role.
• Working with and reporting to Commissioners.
• Working with other agencies, including leading partnerships.
• Implementing change in an organisation.
• Leadership and line management of people.
• Budget management and responsibility.
• Coordinating multi-agency services and working.
• Project management and leadership of transformation.
• Leading research, evaluation, and audit.

Knowledge

• Knowledge of regulatory requirements (including the Care Quality Commission)
• Knowledge of the NHS Operating Framework and strategy.
• Knowledge of safeguarding and awareness of multi-agency policies, procedures, and guidance.
• Knowledge of the work of the wider Integrated Care System (including Local Government).

Skills

• Ability to solve problems in flexible and creative ways.
• Excellent interpersonal skills with the ability to lead motivate and develop others.
• Ability to initiate and lead project-type work, with the ability to plan, implement, evaluate, and report.
• Ability to assimilate and apply new information quickly and to analyse complex data.
• Ability to respond to changing direction in terms of the development and design of new practice/service developments.
• IT skills including use of SystemOne and ability to use data to write reports.
• Ability to manage multi-disciplinary teams.
• Excellent organisational skills.
• Committed to promoting equality and inclusion
• Committed to identifying and being responsive to community needs.

Contractual Requirements

• A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
• Ability to partake in Bronze On-call Rota, which may require work in unsocial hours.

Values and Behaviours

• All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
• All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust’s expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation.

Additional Information

• We reserve the right to close the post early once we have received a sufficient number of applicants.
• The Trust believes in treating everyone with dignity and respect and encourages applications from all sectors of the community. We guarantee an interview to candidates with disabilities who meet the minimum essential criteria.
• In submitting an application form, you authorise Nottinghamshire Healthcare NHS Foundation Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you. This data will be transferred using NHS Electronic Staff Record and third party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post. Should you require any further information please refer our Privacy Policy shown on the Trust website, please click here for more information.
• For eligible posts, DBS disclosures are mandatory before commencement of employment. If you are in a position that is deemed a regulated adult and/or child care role, you will not be able to start your employment until we have received a satisfactory DBS Disclosure. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Convictions which would otherwise be considered as 'spent' will also be checked as part of an Enhanced DBS Disclosure.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Jo Dunsford Job title Head of Operations CCYPS Email address [e-mail]

If you have problems applying, contact

Address Duncan Macmillan House
Porchester Road
Mapperley
Nottingham
Nottinghamshire
NG3 6AA
Telephone [phone] - Bank Team