Head of Operations

Nhs-1; Nottingham; On-site; GBP 67,000 - 77,000; Full time

Job summary

Nottinghamshire Healthcare NHS Foundation Trust is seeking a Head of Operations to lead a portfolio of services within the Mental Health Care Group across the leadership clusters. The role requires strategic, operational and financial leadership.

You will work within the Triumvirate Leadership Model and collaborate with clinical and nursing leaders to deliver Safe, Effective, Caring, Responsive and Well-Led services.

Qualifications

• Masters level or equivalent experience in public or private sector.
• Significant experience in managing people, services and resources.
• Experience in leading and managing change processes, including workforce transformation, service improvement and cultural development.
• Experience in budgetary management, including financial planning, monitoring and reporting.

Responsibilities

• Provide operational leadership across the Care Unit within the Trust.
• Ensure a seamless, joined-up Care Offer delivered through Safe, Effective, Caring, Responsive and Well-Led services.
• Lead governance, performance, financial decision making and transformation within the Care Group.

Skills

People management

Change leadership

Budget management

Leadership cluster knowledge

Education

Masters level or equivalent

Job description

Employer Nottinghamshire Healthcare NHS Foundation Trust Employer type NHS Site Highbury Hospital Town Nottingham Salary £66,582 - £77,368 Per annum (pro rata for part time) Salary period Yearly Closing 08/11/2026 23:59

Head of Operations

NHS AfC: Band 8b

We fully support the use of AI and other tools to assist in writing your application. However, it's essential that the content, especially your supporting statement, is personalised and factually accurate. Your application should reflect your genuine experiences and qualifications to ensure authenticity and credibility

Job overview

As part of the implementation of a new leadership structure across the organisation, a number of exciting leadership opportunities have become available.

We are seeking to appoint candidates to the following posts within the Mental Health Care Group, across the leadership clusters listed below:

• Adult Mental Health Urgent Care and Community – Urgent Care Leadership Cluster

This role will play a key part in shaping and delivering high-quality services within our newly established leadership arrangements.

Main duties of the job

The Head of Operations, together with the Head of Patient Safety, Quality & Experience, will be responsible for the provision of an agreed portfolio of Services within the Care Group on a day-to-day basis, providing visible, dynamic, and transformative leadership across the Care Unit.

The Head of Operations is responsible for the operational leadership, ensuring patients have access to a seamless, coherent, and joined-up Care Offer, which is delivered through Safe, Effective, Caring, Responsive and Well-Led Services.

The Head of Operations will work in line with the Trust’s Performance & Accountability Framework which includes accountability for Governance, Operational Delivery, Performance, Financial Decision Making and Transformation.

Working for our organisation

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

Detailed job description and main responsibilities

The Head of Operations will operate within the Triumvirate Leadership Model, working together with the Head of Patient Safety, Quality & Experience and wider Clinical Leadership to facilitate Safe, Effective, Caring, Responsive and Well-Led Services delivered within the Care Group. The Head of Operations will be accountable to the Associate Director of Operations and will work closely with the Associate Director of Nursing, Allied Health Professionals & Quality, Clinical Directors and Professional Lead for Psychology.

The successful candidate will be a highly competent individual, with experience in the leadership of people, operational delivery, workforce, performance, financial management and building positive relationships internally and externally. This experience should be at service and/or team level or above in the NHS, Social Care, Local Government and/or more broadly across the Government, Private, Voluntary, Community or Social Enterprise Sector. Please see the job description and person specification for the full details relating to the role.

You must be able to demonstrate the relevant skills and experience as part of the application and interview process.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £2 0.00 (standard) or £ 41.00 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.

You are encouraged to enrol for the DBS Update Service. An annual fee of £1 5 per year applies.

Person specification

Qualifications

• Masters Level or equivalent experience in public or private sector

Experience

• Significant experience in managing people, services and resources
• Experienced in leading and managing change processes, including workforce transformation, service improvement and cultural development
• Experienced in budgetary management, including financial planning, monitoring and reporting
• Demonstrable skills and experience in the leadership cluster applied for

Additional Information

• We reserve the right to close the post early once we have received a sufficient number of applicants.
• The Trust believes in treating everyone with dignity and respect and encourages applications from all sectors of the community. We guarantee an interview to candidates with disabilities who meet the minimum essential criteria.
• In submitting an application form, you authorise Nottinghamshire Healthcare NHS Foundation Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you. This data will be transferred using NHS Electronic Staff Record and third party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post. Should you require any further information please refer our Privacy Policy shown on the Trust website, please click here for more information.
• For eligible posts, DBS disclosures are mandatory before commencement of employment. If you are in a position that is deemed a regulated adult and/or child care role, you will not be able to start your employment until we have received a satisfactory DBS Disclosure. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Convictions which would otherwise be considered as 'spent' will also be checked as part of an Enhanced DBS Disclosure.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Sonia Peach Job title ADON AMH Crisis and Community CU Email address [e-mail]

If you have problems applying, contact

Address Duncan Macmillan House
Porchester Road
Mapperley
Nottingham
Nottinghamshire
NG3 6AA
Telephone [phone]