Clinical Prioritisers - North & East IToCH

Cornwall Partnership; Saltash; On-site; GBP 40,000 - 48,000; Full time

Benefits offered by this job

Health and wellbeing initiatives

DBS checks provided

Cycle to work scheme

Salary sacrifice car scheme

Support for CPD and induction

Job summary

Cornwall Partnership NHS Foundation Trust is seeking a Band 6 Clinical Prioritiser to coordinate demand and capacity for North & East ITOCH. The role covers 8-8 service hours, includes long days, weekends and bank holidays, and requires travel across Cornwall.

The post involves triage, prioritisation, and collaboration with multi-disciplinary teams to ensure patients receive timely and appropriate care in the community and hospital pathways.

Qualifications

• NMC or AHP registration required.
• Clinical knowledge in community care.
• Understanding of national/local health policies beneficial.
• Degree in nursing or AHP field required.
• Postgraduate study or substantial health care experience advantageous.
• Teaching/mentoring qualifications are a plus.

Responsibilities

• Provide clinical prioritisation and coordination for local demand and capacity.
• Triage referrals and coordinate with multidisciplinary and cross-organisational teams.
• Travel across the county to provide community-based care and assessments.

Education

NMC registration/AHP registration

Clinical knowledge and community care experience

Awareness of national and local health care policies

Professional nursing or AHP degree

Postgraduate study or substantial health care experience

Teaching or mentoring qualification

Job description

Clinical Prioritisers - North & East IToCH

Band 6

Main area Clinical Prioritiser Grade Band 6 Contract Permanent: Working 7 days per week covering 8 - 8 service Hours Full time - 37.5 hours per week (To include long days, weekends and bank holidays) Job ref 201-26-908

Site North and East ITOCH Town St.Barnabus/Saltash Salary £39,959 - £48,117 Per Annum Salary period Yearly Closing 22/10/2026 23:59

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

Great Care

• Care based on what matters to people.
• Care provided at home or close to home.
• Improvement through learning, research and innovation.
• Prevention and alternatives to hospital.

Great Organisation

• Buildings that support health and wellbeing.
• Technology enabled care.
• Care teams are supported by responsive corporate services.
• Safe, efficient, effective and productive.

Great People

• A place people love to work and feel valued.
• Living our values with staff (all voices count).
• Attract, grow and develop talent.
• Leaders with compassion, who continuously learn and listen.

Great Partner

• Encourage and enable effective partnerships.
• Joined-up community services.
• Work with others to maximise workforce opportunities.
• Reduce our impact on the environment.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

Job overview

North & East Integrated Transfer of Care Hub (ITOCH) Team are seeking to recruit a clinical prioritisers to coordinate the local demand and capacity, and to ensure that individuals needs are triaged, prioritised and addressed through the most appropriate resource from the multi-disciplinary and cross organisational team. We encourage applications from Band 5 staff looking to develop themselves.

The clinical prioritisers will focus on developing the service through:

• Prioritisation – locality based decision-making enables effective prioritisation of care delivery across existing team boundaries.
• Capacity – localising delivery and ensuring effective flexibility of workforce improves efficiency of service delivery
• Communication – enhanced communication speed up escalation and add flexibility to response

Main duties of the job

The clinical prioritisers will work in a multi-disciplinary manner, utilising RiO to triage and process referrals, through the new STRATA system. To assist the co-ordination of demand and capacity to ensure the highest needs are prioritised and address with the most appropriate available resources from the multi disciplinary and cross organisations team.

The clinical prioritiser will provide specialised knowledge and exceptional skills in managing frailty, and intermediate care; and supporting advanced assessment and care planning to people suffering from a range of complex conditions, ensuring a seamless pathway through acute and community services.

This is a community-based role that requires frequent travel to various locations throughout the county including areas that may not be accessible by public transportation. Successful candidates will need to demonstrate how they will manage these travel requirements.

Working for our organisation

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Just over 532,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.

Person specification

Education / Qualifications and Relevant Experience

• NMC registration/AHP registration
• Clinical knowledge and experience in a community setting
• Awareness of national and local health care policies
• Professional nursing or AHP qualification at degree level
• Evidence of relevant post graduate study or substantial experience in a health care setting
• Teaching or mentoring qualification

Knowledge and abilities

• Ability to make clinical and timely risk management decisions in sometimes challenging situations
• Knowledge of various agencies involved in healthcare inc. acute, primary, social care and voluntary sectors
• Clear understanding of clinical/social effectiveness and the need to provide evidence-based care

At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. To support this, the following opportunities are available:

• Career conversations and individual development plans for succession planning and talent management
• Protected CPD time for registered staff
• Access to a dedicated central development fund supporting CPD for all staff
• Leadership and Management development programmes
• Coaching and mentoring opportunities
• A full clinical induction programme for operational skills
• Access to a care certificate programme for our band 1-4 clinical staff
• A bespoke and robust preceptorship programme to support newly qualified staff

Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:

• Suite of health and wellbeing initiatives to support our colleagues physical and mental health
• Free access to individual HARP portfolios to support revalidation for nursing staff
• Free DBS checks where required
• Discounts available from retailers, UK hotels and main attractions
• Salary sacrifice car scheme
• Cycle to work scheme
• The Trust reimburses all application costs for staff eligible to apply for EU settlement status.

The Trust reserves the right to close this advert once a sufficient number of applications have been submitted. It is encouraged that you complete the application at your earliest convenience to avoid disappointment.

If you are successful at the shortlisting stage of the recruitment process you will be contacted via TRAC.jobs email regarding interview details.

Cornwall Partnership NHS Foundation Trust welcomes and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles - throughout the organisation.

If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.

Any general recruitment queries, please contact our recruitment team on 01208 834644

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

The Health Jobs UK website has jobs from numerous employers, within health and care across Cornwall and the Isles of Scilly.

Royal Cornwall Hospitals NHS Trust provides acute medical, surgical and specialist services to a population of around 500,000 which can increase significantly during the busy holiday periods.