Clinical Practitioner - Care Management Service

East Suffolk and North Essex NHS Foundation Trust; Ipswich; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Generous pension scheme

Unsocial hours payments

27 days annual leave

NHS discounts

Staff Health and Wellbeing programme

Flexible working options

Job summary

East Suffolk and North Essex NHS Foundation Trust is seeking an experienced clinical practitioner to lead the Care Management Service in Ipswich, delivering proactive, person-centred care for adults with complex needs.

You will conduct holistic assessments, develop personalised care plans, and support integrated working across health and social care to prevent hospital admissions and enable safe, independent living at home.

Qualifications

• Experience delivering proactive, person-centred care for adults with complex needs.
• Ability to lead care management processes and coordinate across teams.
• Comfort with operating in a multi-agency MDT environment.

Responsibilities

• Provide advanced clinical assessment and care coordination for high-risk patients.
• Lead proactive care planning and risk management to prevent avoidable admissions.
• Collaborate with GPs, community teams, social care and voluntary sector.

Skills

Clinical assessment

Care coordination

Multidisciplinary teamwork

Clinical leadership

Education

Registered nurse

Paramedic

Occupational therapist

Physiotherapist

Tools

Electronic Patient Records (EPR)

Epic

Job description

We are seeking an experienced, motivated, and compassionate clinical practitioner to join our Care Management Service. This is an exciting opportunity for a highly skilled professional to lead the provision of proactive, person-centred care for adults with complex health needs, multiple long-term conditions, frailty, and those at risk of hospital admission. We have two posts; Ipswich East and Ipswich West Integrated Neighbourhood Teams.

You will provide advanced clinical assessment, case management, and care coordination, working closely with patients, carers, primary care colleagues, community teams, social care, and voluntary sector partners. You will play a pivotal role in identifying individuals at greatest risk, supporting self-management, reducing health inequalities, preventing avoidable admissions, and enabling patients to remain safely and independently within their own homes.

You will demonstrate strong clinical leadership, excellent communication skills, and a commitment to delivering high-quality, holistic care. You will be passionate about integrated working and ensuring seamless care across organisational boundaries, while supporting service improvement and positive outcomes for patients and their families.

This role offers an excellent opportunity to make a meaningful difference within the community by supporting individuals with complex needs through effective care planning, risk management, and collaboration across the wider health and social care system.

The CMS Clinical Practitioner is an experienced autonomous practitioner working within the Care Management Service, delivering proactive, personalised and coordinated care for individuals identified as being at high risk of unplanned hospital admission, emergency department attendance and escalating health and social care needs. The role supports the objectives of the Care Management Service through prevention, early intervention, care coordination and multidisciplinary working.

You will work within a multidisciplinary and multi-agency model, supporting individuals with frailty, multimorbidity, complex physical health conditions, mental health needs, functional impairment and social complexity. Using enhanced assessment, clinical reasoning and care management skills, the practitioner will undertake holistic assessments, develop personalised care plans, facilitate rapid intervention and support admission avoidance and timely discharge.

You will contribute to the CMS multidisciplinary team (MDT) process, participate in desktop triage, support proactive monitoring of patients, respond to deterioration identified through clinical review or Data Initiated Follow-Up (DIFU) processes and facilitate progression through active care management, step-down and discharge pathways.

The role may be undertaken by a registered nurse, paramedic, occupational therapist, physiotherapist or other appropriately qualified healthcare professional working within their professional scope of practice.

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

• generous pension scheme
• unsocial hours payments (where applicable)
• 27 days annual leave on commencement (pro rata)
• access to a range of NHS discounts
• Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

For further details / informal visits contact: Name: Denise Hutchinson Job title: Integrated Neighbourhood Team Lead Email address: [e-mail]