Clinical Pharmacy Services Manager

Transformation Unit; King's Lynn; Remote; GBP 80,000 - 92,000; Full time

Job summary

The Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust is seeking a dynamic Clinical Pharmacy Services Manager (Band 8c) to join the Pharmacy Senior Leadership Team on a 6-month fixed-term or secondment basis. You will lead education and training teams and specialist clinical services, shaping workforce development and patient care improvements.

You will work with the Chief Pharmacist and senior leaders to advance services, foster innovation and develop staff while maintaining high

Qualifications

• Master’s degree in Pharmacy and GPhC registration.
• Postgraduate Diploma or MSc in Clinical Pharmacy or Pharmacy practice.
• Evidence of ongoing professional development including clinical and leadership training.
• Qualified independent prescriber.
• Recognition of a management or leadership qualification.
• Royal College of Pharmacy Consultant Level Pharmacist Credentialled or working towards.

Responsibilities

• Lead and develop high-performing clinical pharmacy services and specialist teams.
• Shape education, training and research offerings; support workforce development.
• Develop pharmacists, technicians and assistants to maximise impact.
• Lead service improvement, innovation and new ways of working.
• Build relationships with clinical, operational and corporate colleagues.
• Identify opportunities to strengthen services, workforce and patient outcomes.
• Contribute to an ambitious leadership team committed to new approaches.

Skills

Leadership & people management

Clinical pharmacy knowledge

Education & training development

Research leadership

Strategic thinking

Pharmacy management systems

Education

MPharm and GPhC registration

Postgraduate Diploma or MSc in Clinical Pharmacy

Independent prescriber

Management/leadership qualification

Tools

Pharmacy management systems

Job description

Main area Pharmacy Grade Band 8c Contract Fixed term: 6 months (Includes on-call, late night, week-end and Bank Holidays duties on rotation) Hours Full time - 37.5 hours per week (6-month fixed-term or secondment contract ending 27th April 2027 – maternity cover) Job ref 426-539-26TAM

Employer The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust Employer type NHS Site The Queen Elizabeth Hospital NHS Foundation Trust Town Kings Lynn Salary £79,504 - £91,609 per annum Salary period Yearly Closing 19/11/2026 23:59

Clinical Pharmacy Services Manager

Band 8c

Job overview

Be part of something ambitious.

Are you a dynamic, innovative and forward-thinking pharmacist with a passion for clinical services, people development and making a real difference?

Do you want the opportunity to work alongside an ambitious Chief Pharmacist/Head of Pharmacy and senior leadership team, with the freedom to challenge established ways of working, develop new ideas and turn opportunities into meaningful improvements for patients and our people?

If so, we would love to hear from you.

Following the maternity leave of our existing post holder, we are delighted to offer this exciting 6-month fixed-term or secondment opportunity to join our Pharmacy Senior Leadership Team as Clinical Services Manager.

This is a pivotal role within our pharmacy leadership team, with responsibility for our Education and Training teams and our specialist clinical pharmacy services. You will play a key role in shaping how we develop our clinical workforce, strengthen our services and maximise the contribution that pharmacists and pharmacy technicians make to patient care.

This is an exciting time to join our Pharmacy team.

We are looking for people who want to be part of shaping what comes next - not simply maintaining the status quo. You will have the opportunity to work with an innovative and ambitious Chief Pharmacist and a senior leadership team committed to developing our people, improving our services and exploring new opportunities for pharmacy.

Main duties of the job

This is more than a service management role.

We are looking for someone who is excited by opportunity and possibility - someone who can look beyond how things have always been done and ask, “What could we do differently?”

Working closely with the Chief Pharmacist and senior colleagues, you will have the opportunity to:

• Lead and develop high-performing clinical pharmacy services and specialist teams.
• Shape our education, training and research offer and support the development of our current and future pharmacy workforce.
• Develop pharmacists, pharmacy technicians and pharmacy assistants to reach their full potential and maximise their impact.
• Lead service improvement, innovation and new ways of working.
• Build strong relationships with clinical, operational and corporate colleagues across the organisation.
• Identify opportunities to strengthen our services, workforce and patient outcomes.
• Contribute to an ambitious pharmacy leadership team that is committed to doing things differently.

We are looking for an experienced senior pharmacist who can operate confidently at a strategic level, while remaining connected to clinical practice and the teams they lead.

You will be someone who brings energy, curiosity and ideas, but also the ability to bring people with you.

Working for our organisation

There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.

Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Detailed job description and main responsibilities

For further information about this role, please refer to the attached Job Description and Person Specification

Person specification

Qualifications/training and professional development

• Master’s degree in Pharmacy (MPharm or equivalent) and full registration with the General Pharmaceutical Council (GPhC)
• Postgraduate Diploma or MSc in Clinical Pharmacy or Pharmacy practice or equivalent
• Evidence of ongoing professional development including relevant clinical, leadership and management training
• Qualified independent prescriber
• Recognised qualification in management, healthcare leadership or similar
• Royal College of Pharmacy Consultant Level Pharmacist Credentialled or working towards

Experience

• Significant experience in Clinical Pharmacy within an acute NHS hospital, demonstrating advanced practice and leadership in Pharmacy services
• Proven track record of managing clinical governance, medicines safety and quality improvement initiatives
• Demonstrable experience in line management and staff development, including appraisals, recruitment and performance management
• Extensive experience as a clinical educator or postgraduate tutor
• Experience in research leadership, including initiating and overseeing practice-based research and securing funding

Skills, abilities and knowledge

• Strong knowledge of clinical pharmacy services in an acute care setting, including medicines management
• Proficient in interpreting and applying NHS policies, clinical guidelines and national standards to practice
• Excellent leadership and management skills, including the ability to motivate, mentor and develop staff across various roles
• Effective strategic planning and problem-solving skills, able to make complex decisions based on clinical and operational data
• High-level communication and interpersonal skills, with the ability to build relationships and negotiate with senior leaders, medical staff and external partners
• Proficiency in digital health technologies, including electronic patient records and pharmacy management systems

Applications are welcome from anyone who meets the criteria specified in the person specification regardless of age, gender, disability, race, ethnicity, religion, belief, sexual orientation or other personal circumstances. Only those applicants who demonstrate in the application form how they meet the criteria in the person specification will be shortlisted for interview. We not only recruit employees based on their qualifications and experience, but we also recruit individuals who possess and can demonstrate the behaviours which underpin our core values (attached).

By applying for this post, you are agreeing to the transfer of information in the application form to Trac jobs & if you are offered a job your personal information will be transferred into the NHS Electronic Staff Records (ESR) system. Please check your email account including your junk folder, regularly for communication regarding this vacancy.

We offer our staff a wide range of benefits and support including:

• Flexible working opportunities
• Free counselling service
• Access to Stream - an app-based service that provides instant earned wage access*
• Support and advice for staff affected by either Perimenopause or Menopause
• Opportunity to join our Staff Networks which include Armed Forces, REACH (Race, Ethnicity and Culture Heritage), Disability and LGBTQ+ networks.

We are committed to being a menopause friendly employer.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.

Certificates of Sponsorship / Visa and Immigration

Although the salary for Band 3+posts is expected to meet the applicable UK Visas and Immigration (UKVI) salary threshold from December 2026 and maytherefore be eligible for Skilled Worker visa sponsorship, (subject to the immigration rules in force at the time of application) applicants are responsible for checking their own eligibility against the relevant immigration requirements. The availability of sponsorship and any visa application remain subject to UKVI rules and approval. If you are not eligible, any offer of employment already made may be withdrawn.

Please note that all Nursing and Healthcare Assistant (HCA) vacancies require a face-to-face interview.

If you require sponsorship to work in this role including where you are currently sponsored, and wish to change employer, please review the Skilled Worker visa eligibility criteria before applying. Further information is available on the Government website: https://www.gov.uk/skilled-worker-visa/your-job.

Use of Artificial Intelligence (AI) in Applications

We encourage applicants to ensure that applications accurately reflect their own skills, experience, achievements and motivations. While AI and other digital tools can support drafting and proofreading, applications should be written in a way that genuinely represents the individual applicant.

During our assessment process, we are looking to understand your personal knowledge, experience and suitability for the role. Applications that relyon AI-generated content may not provide an accurate reflection of your capabilities and could make it more difficult for us to assess your suitability fairly or accurately during the interview process.

We encourage candidates to take the time to prepare accurate applications using their own examples and experiences, enabling a fair and transparent recruitment process for all applicants.

Important Notice for Applicants

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust is committed to safe and fair recruitment practices. We do not charge any fees for applications, recruitment processes, sponsorship arrangements or offers of employment. All vacancies are advertised through our official recruitment channels and all recruitment communications will come from authorised Trust representatives using official contact details. If you are asked to make a payment, provide banking information, or have concerns about the authenticity of a recruitment communication, please contact our Recruitment Team for verification before taking any action.

For Overseas Applicants

Please be aware that fraudulent organisations and individuals sometimes falsely claim to represent NHS employers. The Trust will never request payment for employment opportunities, Certificates of Sponsorship, recruitment administration, or visa support. Applicants should only rely on information published on the Trust's official website and recruitment systems.

The Trust reserves the right to review applications from former employees and may take previous employment history into account as part of the selection process.

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.