Clinical Pharmacy Services Manager

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust; King's Lynn; On-site; GBP 80,000 - 92,000; Full time

Benefits offered by this job

Flexible working opportunities

Free counselling service

Stream wage access app

Support for Perimenopause/Menopause

Staff Networks (Armed Forces, REACH, D

Job summary

The Queen Elizabeth Hospital NHS Foundation Trust in King’s Lynn is seeking a clinically focused Clinical Services Manager on a 6-month fixed-term or secondment basis. This post leads education and training teams and specialist clinical pharmacy services, reporting to the Chief Pharmacist and senior leadership.

You will help shape the clinical workforce, strengthen services and maximise the contribution of pharmacists and pharmacy technicians to patient care, on a strategic level with on-call

Qualifications

• Master’s degree in Pharmacy (MPharm) and full registration with the GPhC.
• Postgraduate Diploma or MSc in Clinical Pharmacy or Pharmacy practice or equivalent.
• Evidence of ongoing professional development including relevant clinical, leadership and management training.
• Qualified independent prescriber.
• Recognised qualification in management, healthcare leadership or similar.
• Royal College of Pharmacy Consultant Level Pharmacist Credentialled or working towards.

Responsibilities

• Lead and develop high-performing clinical pharmacy services and specialist teams.
• Shape our education, training and research offer and support the development of our current and future pharmacy workforce.
• Develop pharmacists, pharmacy technicians and pharmacy assistants to reach their full potential and maximise their impact.
• Lead service improvement, innovation and new ways of working.
• Build strong relationships with clinical, operational and corporate colleagues across the organisation.
• Identify opportunities to strengthen our services, workforce and patient outcomes.
• Contribute to an ambitious pharmacy leadership team that is committed to doing things differently.

Skills

Clinical leadership

Strategic planning

Staff development

Communication skills

Medicines management

Digital health knowledge

Education

MPharm + GPhC

Postgraduate Diploma / MSc in Clinical Pharmacy

Professional development evidence

Independent prescriber

Management/leadership qualification

RCP Consultant Credentialled or in progress

Job description

Main area Pharmacy Grade Band 8c Contract Fixed term: 6 months (Includes on-call, late night, week-end and Bank Holidays duties on rotation) Hours Full time - 37.5 hours per week (6-month fixed-term or secondment contract ending 27th April 2027 – maternity cover) Job ref 426-539-26TAM

Site The Queen Elizabeth Hospital NHS Foundation Trust Town Kings Lynn Salary £79,504 - £91,609 per annum Salary period Yearly Closing 19/11/2026 23:59

Job overview

Be part of something ambitious.

Are you a dynamic, innovative and forward-thinking pharmacist with a passion for clinical services, people development and making a real difference?

Do you want the opportunity to work alongside an ambitious Chief Pharmacist/Head of Pharmacy and senior leadership team, with the freedom to challenge established ways of working, develop new ideas and turn opportunities into meaningful improvements for patients and our people?

If so, we would love to hear from you.

Following the maternity leave of our existing post holder, we are delighted to offer this exciting 6-month fixed-term or secondment opportunity to join our Pharmacy Senior Leadership Team as Clinical Services Manager.

This is a pivotal role within our pharmacy leadership team, with responsibility for our Education and Training teams and our specialist clinical pharmacy services. You will play a key role in shaping how we develop our clinical workforce, strengthen our services and maximise the contribution that pharmacists and pharmacy technicians make to patient care.

This is an exciting time to join our Pharmacy team.

We are looking for people who want to be part of shaping what comes next - not simply maintaining the status quo. You will have the opportunity to work with an innovative and ambitious Chief Pharmacist and a senior leadership team committed to developing our people, improving our services and exploring new opportunities for pharmacy.

Main duties of the job

This is more than a service management role.

We are looking for someone who is excited by opportunity and possibility - someone who can look beyond how things have always been done and ask, “What could we do differently?”

Working closely with the Chief Pharmacist and senior colleagues, you will have the opportunity to:

• Lead and develop high-performing clinical pharmacy services and specialist teams.
• Shape our education, training and research offer and support the development of our current and future pharmacy workforce.
• Develop pharmacists, pharmacy technicians and pharmacy assistants to reach their full potential and maximise their impact.
• Lead service improvement, innovation and new ways of working.
• Build strong relationships with clinical, operational and corporate colleagues across the organisation.
• Identify opportunities to strengthen our services, workforce and patient outcomes.
• Contribute to an ambitious pharmacy leadership team that is committed to doing things differently.

We are looking for an experienced senior pharmacist who can operate confidently at a strategic level, while remaining connected to clinical practice and the teams they lead.

You will be someone who brings energy, curiosity and ideas, but also the ability to bring people with you.

Working for our organisation

There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.

Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Detailed job description and main responsibilities

For further information about this role, please refer to the attached Job Description and Person Specification

Person specification

Qualifications/training and professional development

• Master’s degree in Pharmacy (MPharm or equivalent) and full registration with the General Pharmaceutical Council (GPhC)
• Postgraduate Diploma or MSc in Clinical Pharmacy or Pharmacy practice or equivalent
• Evidence of ongoing professional development including relevant clinical, leadership and management training
• Qualified independent prescriber
• Recognised qualification in management, healthcare leadership or similar
• Royal College of Pharmacy Consultant Level Pharmacist Credentialled or working towards

Experience

• Significant experience in Clinical Pharmacy within an acute NHS hospital, demonstrating advanced practice and leadership in Pharmacy services
• Proven track record of managing clinical governance, medicines safety and quality improvement initiatives
• Demonstrable experience in line management and staff development, including appraisals, recruitment and performance management
• Extensive experience as a clinical educator or postgraduate tutor
• Experience in research leadership, including initiating and overseeing practice-based research and securing funding

Skills, abilities and knowledge

• Strong knowledge of clinical pharmacy services in an acute care setting, including medicines management
• Proficient in interpreting and applying NHS policies, clinical guidelines and national standards to practice
• Excellent leadership and management skills, including the ability to motivate, mentor and develop staff across various roles
• Effective strategic planning and problem-solving skills, able to make complex decisions based on clinical and operational data
• High-level communication and interpersonal skills, with the ability to build relationships and negotiate with senior leaders, medical staff and external partners
• Proficiency in digital health technologies, including electronic patient records and pharmacy management systems

We offer our staff a wide range of benefits and support including:

• Flexible working opportunities
• Free counselling service
• Access to Stream - an app-based service that provides instant earned wage access*
• Support and advice for staff affected by either Perimenopause or Menopause
• Opportunity to join our Staff Networks which include Armed Forces, REACH (Race, Ethnicity and Culture Heritage), Disability and LGBTQ+ networks.

We are committed to being a menopause friendly employer.

If you require sponsorship to work in this role including where you are currently sponsored, and wish to change employer, please review the Skilled Worker visa eligibility criteria before applying. Further information is available on the Government website: https://www.gov.uk/skilled-worker-visa/your-job.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.