Clinical Pharmacist Manager

NHS; Witney; On-site; GBP 42,000 - 58,000; Full time

Job summary

Join the NHS as a Clinical Pharmacist Manager in Witney, where you will lead a team to enhance patient care and manage complex medication needs. This role emphasizes the integration of clinical expertise and management skills within a patient-centered environment, offering a dynamic and fulfilling career opportunity. Candidates should have a Master's Degree in Pharmacy and prior clinical experience, with opportunities for mentorship and leadership in a supportive healthcare setting.

Benefits

Employee Assistance Programme

Proactive wellbeing team

Qualifications

• Minimum 1 year post-qualification clinical experience required.
• Ability to prescribe or currently training for prescriber role.
• Flexibility to work outside core hours if required.

Responsibilities

• Develop and manage a team for effective patient care.
• Conduct medication reviews and manage chronic disease medications.
• Liaise with healthcare teams and ensure quality service delivery.

Skills

Interpersonal skills

IT systems knowledge

Problem solving

Analytical skills

Time management

Education

Masters Degree in Pharmacy

Pharmacist registered with The General Pharmaceutical Council

Completed a General Pharmaceutical Council accredited independent prescribing course

Management training/qualification

Tools

EMIS Web

Job description

This is an exciting opportunity to join our forward thinkingpractice under the Additional Roles Reimbursement Scheme.

A patient facing role the pharmacist will be expected toclinically assess and treat patients using their expert knowledge of medicinesfor specific disease areas. They may be prescribers, or training to become one,and must work with and alongside the practice team, to proactively support themanagement of people with complex polypharmacy, especially the elderly, andthose with multiple co-morbidities.

As a Clinical Pharmacist Manager you would be working todevelop a team that promotes healthy, safe and effective work outcomes andenables the Pharmacist team to work effectively and provide a high qualityservice to patients and to work effectively with other agencies.

You may need to provide mentorship and support to lessexperienced members of the Pharmacist team, identifying the workforce that isrequired to provide services to meet the needs of the patient population,negotiating with the practice management team for this workforce.

Ideally you have a minimum of 1 years post qualification clinical experience and management experience, be able to prescribe and or havecompleted a clinical diploma or similar or be working towards these so as toprovide specialist expertise in medicines use and optimisation in this patientfacing role. Flexibility to work outsideof core office hours if required.

Main duties of the job

Please refer to the comprehensive Job description contained within this advert for the main duties of this role

About us

TheWindrush Medical Practice sits at the edge of the Cotswolds with a practicepopulation of over 21,000 patients.

Weare a well respected, patient centred, dispensing GP practice with anoutstanding CQC rating.

Ourclinical team comprises of 17 GP's, Nurse Prescribers, Nurses, Health CareAssistants and Clinical Pharmacists and we are looking for an additional Clinical Pharmacist to join our forward thinking team.

ThePractice participates in medical research projects which are vital in helpingto improve clinical care and knowledge. We are also a Postgraduate GP Trainingpractice.

Thepractice prioritises staff wellbeing and has a dynamic, proactive wellbeingteam along with an Employee Assistance Programm

Job responsibilities

Job Description

Responsible To: Practice Manager

Accountable To: Partners of the Windrush Medical Practice

Relationships: Community Pharmacies, Dispensary, Clinical Pharmacist Team

Hours: up to Fulltime

Responsibilities underpinningthe role

The following are the coreresponsibilities of the Clinical Pharmacist Manager. On occasion there may be arequirement to carry out other tasks: this will be dependent on factors such asworkload and staffing levels:

Management responsibilities

Develop a working environment that promotes healthy, safe andeffective work outcomes and enables the Pharmacist team to workeffectively and provide a high quality service to patients and to workeffectively with other agencies

To provide mentorship andsupport to less experienced members of the Pharmacist team

Identify the workforce that is required to provide services tomeet the needs of the patient population and negotiate with the practicemanagement team for this workforce.

Ensure adequate cover by suitably qualified staff.

Effectively manage own time.

Assess own performance and take accountability for own actions,either directly or under supervision

Allocate and co-ordinate and contribute to annual staff appraisalsfor team members.

Work alongside the Practice Manager to build development plans forthe Pharmacist team where appropriate

Lead the recruitment of Pharmacist staff to meet the health andwell-being needs of the practice population.

Recognise peoples needs for alternative methods of communicationand respond accordingly.

Offer and arrange for clinical supervision to other members of theteam

Respond to patient complaints in accordance with the PracticeComplaints procedure, and evaluate suggestions, referring on to thepractice manager as necessary.

Lead the team in PQS, QoF and IIF guidelines and targets.

Work with public health initiatives, ensuring the work of the teamis up to date.

Attend, organise andparticipate in practice meetings as required.

Take an active role inthe future development of the integrated team being proactively involvedin developing practice strategies with the management team.

Audit areas of work foreffectiveness and future planning.

work with IT team toutilise IT (including AI) to facilitate and automate suitable areas ofprescribing

to work with TrainingDevelopment and Governance lead to ensure structures are in place tosupport the clinical governance of the Clinical Pharmacy team

Medication Review and Optimisation:

To discuss medication issueswith patients as needed and appropriate e.g.adverse effects/interactions, overdose/inadvertent ingestion, OTCremedies, queries from dispensary, queries from care homes.

To carry out medication reviewsand to discuss specific issues

To review and continue repeatmedications for new patients who have just registered with the practice, andsuggest GP medication review where appropriate.

To discuss medication issueswith patients as needed and appropriate by telephone, e.g. adverse effects/interactions,overdose/inadvertent ingestion, OTC remedies, queries from dispensary, queriesfrom care homes.

To respond to dispensary queriesto include, re-authorise repeats wherethere are queries, clarify doses, clarify products, give appropriate alternativeswhen availability issues.

To discuss specific patient andprescribing issues (e.g. complicated regimes/polypharmacy, compliance difficulties,multiple adverse effects, medication reduction regimes) with other cliniciansas necessary.

Chronic Disease Medicines Management:

According to experience and training.

Hypertension (lifestyle advice and medicationinitiation and optimisation);

Diabetes (joint clinic with practice nurse, withreferral to GP/community diabetes nurse specialist/secondary care diabetesadvice line);

CHD (medicines optimisation, with referral to GPwhere necessary).

Respiratory Asthma and COPD (advise practicenurse, including interpretation of spirometry)

Chronic pain management (responding to patientor GP requests for review).

To review secondary care requestsfor new medication (as communicated by discharge summaries, outpatient letters,etc.) and raise any queries with relevant GP, and discuss how to respond wheninappropriate prescribing requests arise.

To deal with anticoagulantstart/stop requests from secondary care and contact patients who have defaultedon INRs.

To monitor and informcolleagues as relevant about ongoing prescribing issues, e.g. new guidelines(national and local), new products being asked for by secondary care,manufacturing and supply problems, new prescribing restrictions orcontraindications, and individual and systematic errors made by colleagues.

To advise on cost effectiveprescribing and prescribing budget issues.

Prescribing Systems and Policies:

To identify patients in need ofmedication review including Structured Medication Reviews where indicated anddevelop the system of patient invitation with the admin team.

To liaise with dispensary,admin and clinical staff in discussing, developing, and implementing medicinesmanagement systems in the practice.

To work with the GPs(especially the prescribing lead), practice manager, dispensary manager anddispensary team to review, develop and implement prescribing policies andstrategies for the whole practice.

To suggest and design audits inrelation to prescribing targets, implementation of locality policies and theQuality Outcomes Framework (QOF).

To work with the GPs, practicemanager, and dispensary manager on choosing and delivering targets for thelocal Prescribing Incentive Scheme (PIS).

To monitor the practicesprescribing performance (via the ICB prescribing dashboard, progress on thePIS, ePACT, etc.), and suggest changes to practice prescribing as appropriate.

To support the delivery ofelectronic prescribing.

To work with the dispensaryteam, Senior Clinical PCN Pharmacist and lead dispensing GP to maximizeprofitability and to perform audits.

Liaison with community and hospital pharmacies:

To support and advise dispensarywhen needed.

To rationalise requests fordossette medications. Dispensary will still be responsible for ringing round reavailability of products, taking initial calls, requesting new dosettes etc.

This job description is intended as guide to theduties and responsibilities of the post and should not be regarded as acomplete list of those required to be fulfilled under the written statement ofthe main terms and condition of employment.

This role profile is intended to provide a broadoutline of the main responsibilities only. The post holder will need to beflexible in developing the role and in initial and ongoing discussions withtheir line manager.

Confidentiality:

In the performance of the duties outlined in this JobDescription, the post-holder may have access to confidential informationrelating to patients and their carers, Practice staff and other healthcareworkers. They may also have access toinformation relating to the Practice as a business organisation. All suchinformation from any source is to be regarded as strictly confidential.Information requested by individual members will be collated and authorised throughformal channels.

Information relating to patients, carers, colleagues,other healthcare workers or the business of the Practice may only be divulgedto authorised persons in accordance with the Practice policies and proceduresrelating to confidentiality and the protection of personal and sensitive data

Equality and Diversity:

The post-holder will support theequality, diversity and rights of patients, carers and colleagues.

Respectingthe privacy, dignity, needs and beliefs of patients, carers and colleaguesation

Respectingthe privacy, dignity, needs and beliefs of patients, carers and colleagues

Behavingin a manner which is welcoming to and of the individual, is non-judgmental andrespects their circumstances, feelings priorities and rights

Personal/ProfessionalDevelopment:

The post-holder will participate inany training programme implemented by the Practice as part of this employment,such training to include:

Participationin an annual individual performance review, including taking responsibility formaintaining a record of own personal and/or professional development

Takingresponsibility for own development, learning and performance and demonstratingskills and activities to others who are undertaking similar work

Quality

The post-holder will strive tomaintain quality within the Practice and will:

Alertother team members to issues of quality and risk

Assess ownperformance and take accountability for own actions, either directly or undersupervision

Contributeto the effectiveness of the team by reflecting on own and team activities andmaking suggestions on ways to improve and enhance the teams performance

Workeffectively with individuals in other agencies to meet patients needs

Effectivelymanage own time, workload and resources

Communication:

The post-holder should recognise the importance of effectivecommunication within the team and will strive to:

Communicateeffectively with other team members

Communicateeffectively with patients and carers

Recognisepeoples needs for alternative methods of communication and respond accordingly

Professional registration requirements.Participate in definingown developmental plan to maintain and develop own clinical skills and ensureown professional development.

Undertake and complete allstatutory and mandatory training.

Participate in an appraisaland regular performance reviews.

Ensure that all mandatorytraining is completed in line with organisational policy.

Contribute to the planningand implementation of the teaching of and support for new and existing staff inthe Practice, including GP registrars, medical students, student Paramedics andnewly-recruited Paramedics.

Person Specification

Qualifications

• Masters Degree in Pharmacy or Equivalent
• Pharmacist registered with The General Pharmaceutical Council.
• Completed a General Pharmaceutical Council accredited independent prescribing course.
• Evidence of continued professional development.
• Management training/qualification
• Membership of the Royal Pharmaceutical Society of Great Britain

Skills

• Good interpersonal skills with the ability to communicate effectively with a diverse range of people.
• Knowledge of IT systems email / word / Microsoft teams.
• Knowledge of audit and research.
• Good time management skills, able to prioritise and organise workload for best effect.
• Ability to maintain a high level of confidentiality and discretion at all times.
• Problem solving & analytical skills.
• Current knowledge of NHS five year plan, as well as Government initiatives and NICE guidelines
• Ability to follow policy and procedure.

Experience

• Ability to manage and prioritise workload.
• Good general knowledge of healthcare systems.
• Evidence of clinical leadership.
• Quality improvement knowledge and experience.
• Understanding of Clinical governance and its significance on clinical practice.
• Knowledge of national and local commissioning arrangements for medicines.
• Adaptable and innovative in approach to work.
• Able to make effective decisions.
• Experience of managing staff across a variety of grades.
• Extensive experience of communication with prescribers, nursing and other MDT staff.
• Experience of working in Primary care.
• Experience of computer based clinical systems such as EMIS Web.

Personal Qualities

• Sensitive and empathetic in distressing situations.
• Ability to work under pressure.
• Flexibility to work outide of core office hours if required.
• Clear vision of role and commitment to working in Primary Care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experienceNot AfC - Band 8 equivalent (dependent on experience)