Clinical Navigator/Co-ordinator

University Hospitals of Derby and Burton NHS Foundation Trust; Burton upon Trent; On-site; GBP 32,000 - 46,000; Full time

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust seeks a full-time Clinical Navigator to coordinate the patient cancer pathway within Gastroenterology/Familial Cancer. You will manage the familial history database, book tests, and keep patients informed, while liaising with senior clinicians.

The role involves direct patient contact, audit duties, and tracking pathways under supervision, with an initial 3–4 month induction at Royal Derby Hospital before cross-site duties at QHB.

Qualifications

• GSCE English at grade 4/C or above
• Demonstrate use of IT systems
• Able to provide patient support
• Experience with data collection and audit
• Experience working with patient records and appointments
• Experience in a hospital environment
• This post is subject to Disclosure and Barring Service (DBS) checks

Responsibilities

• Coordinate to support the patient cancer pathway within Gastroenterology/Familial Cancer.
• Manage the familial history database and ensure tests are booked.
• Cross-site support at QHB following training period.
• Signpost and provide information to patients and departments.
• Track patient pathways under supervision of Clinical Nurse Specialists and Consultants.
• Undertake induction/shadowing programme at Royal Derby Hospital for ~3–4 months.

Skills

IT literacy

Patient support

Communication skills

Interpersonal skills

Initiative

Data collection and audit

Patient records & appointments

Hospital experience

Education

GSCE English at grade 4/C or above

Job description

University Hospitals of Derby and Burton NHS Foundation Trust

Clinical Navigator/Co-ordinator

The closing date is 17 November 2026

An exciting opportunity has arisen within Specialist Medicine Business Unit 2 at the Queen's Hospital Burton for a full time fixed term Clinical Navigator.

Working closely with the Familial Cancer and Gastroenterology consultants, the purpose of this post is to act as a co-ordinator to support the patient cancer pathway, within Gastroenterology/Familial Cancer, ensuring a smooth and efficient service for patients throughout their treatment and follow up care.

The post holder will have direct contact with patients, providing simple support, advice and signposting and undertake the implementation & management of Familial history database, as part of their core role. They will also ensure the relevant tests are booked and information is sent to the patient/department/hospital to support.

The Navigator role involves being a patient contact and the successful candidate will also be required to track patient pathways, under the supervision of the Clinical Nurse Specialists and Consultant teams.

To support a successful transition into the role, the successful candidate will undertake a comprehensive induction, training and shadowing programme at Royal Derby Hospitalfor an initial period of approximately 3-4 months. Following completion of the training period, the postholder will primarily be based at QHB, with the expectation of providing cross-site support as required.

Main duties of the job

• Manage the familial history database
• Validation of the database, ensuring patients are referred for relevant procedures within the agreed timescale
• Regularly review database to ensure procedures are completed and appropriate follow up actions if required.
• Ensure timely reporting of histological reports
• Regularly contacting patients/relatives to keep them informed of any results following their procedures.
• Liaise and meet with Lead for Familial History
• Liaise and communicate with the familial history department regarding new referrals.
• Complete 6-monthly audit to give ongoing assurance that the service is meeting targets against timescales and waiting lists targets.
• Screen incoming results for ongoing histology and ensure these are reviewed by the clinical staff in a timely manner.

Closing date of applications: 17th November 2026

Interview date: 1st December 2026

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Job responsibilities

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Person Specification

Education, Training and Qualifications

• GSCE or equivalent in English at Grade 4/C or above
• Demonstrate use of IT systems
• Able to provide patient support

Communication and Interpersonal Skills

• Good communication skills at all levels & within an MDT
• Strong interpersonal skills and the ability to work within a team
• Ability to work on own initiative and unsupervised
• Ability to provide and receive routine information
• Understands and overcomes barriers to communication

Experience and Knowledge

• Able to provide advice and support to others
• Experience with data collection and audit
• Experience working with patient records and appointments
• Experience in working within a hospital environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust