Clinical Lead for Wheelchair Services

HCRG Care Group; Melksham; On-site; GBP 49,000 - 57,000; Full time

Benefits offered by this job

NHS Pension

My Reward Hub

Earned wage access (from earnings)

Wellbeing support

CPD & development

Job summary

HCRG Care Group is seeking a Clinical Lead for the BSW Wheelchair Service to influence assessment, postural management and rehabilitation support across communities. The role covers governance, complex case support, pathway development, staff supervision and driving patient flow and service performance.

Travel across BSW sites is required, with a focus on safety and person-centred care. Lead on clinical governance and continuous improvement, fostering a collaborative, inclusive team culture

Qualifications

• Must hold HCPC registration and a relevant Allied Health degree.
• Experience delivering a wide range of interventions for people with complex needs.
• Ability to set goals and apply outcome measures.
• Up-to-date evidence-based clinical knowledge.

Responsibilities

• Lead wheelchair and seating pathways, setting high clinical standards.
• Oversee governance activity, incident reviews and quality assurance.
• Provide specialist advice on complex cases and ensure safe clinical decision-making.
• Shape clinical pathways with colleagues; support access and service performance.
• Lead supervision, coaching and training for the clinical team.
• Drive quality improvement activities, audits and data-informed decisions.

Skills

Clinical leadership

Assessment & reasoning

Governance & QA

Team collaboration

Education

Diploma or degree in Occupational Therapy or Physiotherapy

HCPC registration

Job description

Make a Meaningful Difference in Mobility and Independence. Join us as a Clinical Leader for the BSW Wheelchair Service and play a pivotal role in shaping how people across our communities access safe, effective and person-centred wheelchair provision. Your leadership will directly influence the quality of assessment, postural management and rehabilitation support we provide—ensuring every individual receives equipment that truly meets their needs.

The role is based within the BSW region and requires travel across multiple community sites.

Key Responsibilities

Serve as the clinical lead for wheelchair and seating pathways, setting and maintaining high clinical standards. Oversee governance activity, incident review and quality assurance to ensure safe, effective and person-centred care.

Provide specialist advice and support on complex cases, using strong assessment and reasoning skills. Promote safe, consistent clinical decision-making across the service.

Shape, develop and evaluate clinical pathways in collaboration with operational and clinical colleagues. Support good governance, effective patient flow, equitable access and strong service performance across BSW. Foster a positive, inclusive and collaborative team culture.

Support and develop the clinical team through supervision, coaching, competency building and coordination of training. Champion reflective practice and create a psychologically safe environment where staff can learn and grow.

Lead quality improvement activity, including audits, service reviews and data-informed decision-making. Promote evidence-informed practice, support innovation and drive continuous improvements in safety, effectiveness and user experience.

Please see the full list of job responsibilities in the attached job description.

Essential

Education, Qualifications & Training

• Diploma or degree in Occupational Therapy or Physiotherapy
• HCPC registration and membership of the relevant professional body (e.g., RCOT or CSP)

Experience & Skills

• Understanding of clinical governance, including audit, risk management and education
• Experience delivering a wide range of interventions for people with complex needs
• Confident use of goal setting and outcome measures
• Up‑to‑date, evidence‑based clinical knowledge
• Skills in resource management and strong organisational awareness
• Knowledge of Health & Safety requirements
• Ability to work effectively as part of a team and independently

Desirable

Education, Qualifications & Training

• Additional qualifications related to postural management
• Awareness of current Government initiatives influencing clinical practice
• Understanding of the clinical governance agenda and commissioning processes
• Relevant postgraduate qualification

Experience & Skills

• Experience providing supervision, mentoring or coaching to junior staff or assistants
• Evidence of an innovative, flexible approach to care delivery and service organisation

Package Description

As a Clinical Lead, you will be part of our valued team in our Wheelchair Service, receiving access to exclusive rewards and benefits including:

• £49,387 - £56,515 FTE (Band 7 AfC Salary with NHS Pension and full Agenda for Change terms and conditions)
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding "good" or "outstanding" ratings from the Care Quality Commission

About The Company

We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team.

We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.