Clinical Lead

Active Care Group; West Midlands; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Benefits Hub

Active Reward App

Employee Assistance Programme

Nest Personal Pension

Medicash Health Plan

Refer a Friend Scheme £1000

Job summary

Active Care Group is seeking a Clinical Lead for Brownbill Case Management Services. The role provides clinical leadership across the service, shaping clinical strategy and ensuring safe, person-centred care for clients with complex needs.

Work closely with the Brand Director and Senior Leadership Team to drive service quality and development. The role is a hybrid position with weekly travel to the Thame, Oxfordshire office and occasional travel to other regional offices.

Qualifications

• Registered healthcare professional with BABICM/CMSUK membership.
• Significant clinical experience in complex care or case management.
• Strong leadership, communication, and governance skills.

Responsibilities

• Provide clinical leadership, governance, supervision, and support to case managers.
• Lead recruitment, onboarding, and professional development of case managers; deliver supervision and appraisals.
• Build relationships with referrers and stakeholders; support business growth with Brand Director.

Skills

BABICM CMSUK member

Leadership experience

Communication

Clinical governance

Education

Registered healthcare professional

Job description

Brownbill Case Management has been established since 1992 and exists to deliver an outstanding case management service to children, young people and adults who have enduring and complex health conditions and injuries.
As part of the Active Care Group (ACG) Case Management Division, Brownbill Case Management Services (BAL) provides a specialist case management service primarily for individuals who have been affected by brain injury, spinal cord injury, Cerebral Palsy, complex orthopaedic injuries and amputation. We work across the Midlands, London and Home Counties, and South East regions.

About the Role

We are looking for an experienced and dynamic Clinical Lead to provide excellent clinical leadership across Brownbill Case Management. This is a pivotal role responsible for ensuring the delivery of safe, effective, and person-centred care to clients with complex needs.Working closely with the Brand Director and Senior Leadership Team, you will shape clinical strategy, drive service quality, and support the ongoing development of our case management provision.

What you'll be working:

Below are our standard working hours but if you are looking for different working hours please feel free to talk to us and we will be as flexible we can around the needs of the service.

• Monday to Friday
• 35 hours per week
• Hybrid role with travel to the Thame, Oxfordshire office on a weekly basis
• Additional travel will be required to other regional offices and to meet the needs of the role

Key Responsibilities

• Clinical Leadership & GovernanceProvide clinical oversight, supervision, and support to case managersEnsure high standards of evidence-based and person-centred practiceLead on complex case reviews, safeguarding, and risk managementMaintain strong clinical governance and quality assurance processes

Team Leadership & DevelopmentLead recruitment, onboarding, and professional development of case managersDeliver supervision, appraisals, and ongoing performance supportEmbed BABICM competencies and best practice standardsBusiness Development & Stakeholder EngagementBuild strong relationships with referrers and key stakeholdersSupport business growth in partnership with the Brand DirectorRepresent the organisation at networking and industry eventsOperational & Caseload OversightMonitor and manage caseload allocationEnsure efficient, high-quality service delivery for clients and familiesAudit documentation and maintain accurate recordsCompliance & RegulationEnsure compliance with CQC standards and governance frameworks alongside the Registered Manager Support inspection readiness and regulatory requirementsPromote a culture of openness, safeguarding, and continuous improvement

About You

Qualifications: Registered healthcare professional (e.g. OT, Physiotherapist, Nurse, SALT, Social Worker)Member of BABICM / CMSUKExperience: Significant clinical experience in complex care or case management, alongside proven experience in leading or supervising healthcare professionals. A strong understanding of CQC standards, safeguarding responsibilities, and clinical governance frameworks, and a track record of working effectively within multidisciplinary teams while engaging confidently with a wide range of external stakeholders.Skills & Attributes: Strong leadership and influencing skills, combined with excellent communication and the ability to build effective relationships at all levels. A confident decision-maker, able to act decisively in complex situations. Highly organised with exceptional attention to detail, with the ability to balance strategic thinking with practical, hands‑on delivery to ensure high-quality outcomes.

Why Join Us?

• Be part of a leading organisation in complex care and case management
• Influence and shape clinical excellence across the service
• Work in a collaborative, supportive, and values-driven environment

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

What to look forward to:

• 25 days plus bank holidaysBirthday offJoin the Benefits Hub and benefit from a wide range of e learning and face to face training and development opportunitiesActive Reward App giving discounts and savings on your weekly shopFree 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer adviceA Nest Personal Pension accountAccess to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticiansWe recognise outstanding Active Behaviours via the Active Awards programmeEnhanced Sick & Maternity Pay benefitsRefer a Friend Scheme and earn yourself up to £1000 by recommending someone you knowand, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group