Clinical Lead

CareFlex | Specialist Seating; England; On-site; GBP 70,000 - 110,000; Full time

Job summary

CareFlex in the United Kingdom is seeking a HCPC-registered Occupational Therapist or Physiotherapist to become the clinical voice behind our specialist seating.

This senior role shapes clinical education, product development and commercial strategy, while engaging NHS teams and professional bodies.

You will lead webinars and education, build a respected clinical presence, and travel nationally and internationally to conferences and client sites.

Qualifications

• HCPC-registered Occupational Therapist or Physiotherapist.
• Significant experience in specialist seating and postural management.
• Credibility when working with senior clinicians and healthcare decision-makers.

Responsibilities

• Act as senior clinical authority for specialist seating, posture and pressure care.
• Develop clinical rationale to support product range and launches.
• Lead clinical education, courses and webinars for therapists.
• Support knowledge of assessors and dealer network with clinical input.
• Present at conferences and collaborate on clinical research and evaluations.

Skills

Clinical leadership

Public speaking

Stakeholder engagement

Clinical education

Job description

Welcome to CareFlex, the leading manufacturer of specialist seating designed to make a difference in people’s lives. Our chairs are more than just chairs; they significantly improve the quality of life for people with complex seating needs. We take pride in approaching each chair with care, compassion, and empathy to meet every individual’s unique requirements and clinical needs.

We live and work by our CARE values – Customer Centricity, Adaptability, Respect and Excellence with the shared purpose of providing specialist products and services which enable people to live their best life.

We are very proud of our collaborative, open culture and our high levels of employee engagement, which are reflected in our “Great Place to Work” score.

Our employees are passionate, driven, and committed to delivering the best possible results for our customers.

Purpose of the Role:

CareFlex is looking for an experienced Occupational Therapist or Physiotherapist to become a leading clinical voice within our specialist seating business.

This is a senior and highly visible role. The successful candidate will build on CareFlex's established clinical expertise, strengthen our reputation with healthcare professionals and help shape our clinical education, product development and commercial strategy.

We are looking for someone who can command the respect of other therapists, communicate confidently with senior NHS and procurement teams, create engaging clinical education and build a strong professional profile within the specialist seating community.

Key Responsibilities:

Clinical Leadership

• Act as CareFlex's senior clinical authority for specialist seating, posture, positioning and pressure care.
• Develop clinical rationale, guidance and evidence to support our existing and future product range.
• Provide clinical input into product development and launches.
• Support and develop the clinical knowledge of our Specialist Seating Assessors and Dealer network.
• Provide clinical input into product development and launches.
• Lead or contribute to clinical research, product evaluations and focus groups, using clinician and user insight to inform new product development and continuous improvement.

Education and Training

• Design and deliver high-quality clinical courses, study days and training programmes.
• Develop education that CareFlex can offer commercially as paid professional learning.
• Create and lead a regular webinar programme on relevant clinical topics.
• Develop engaging educational resources for Occupational Therapists, Physiotherapists and other healthcare professionals.

Clinical Profile and Content

• Build a respected professional presence within the postural care management community.
• Develop an engaged social media following through useful, credible clinical content.
• Be confident presenting on camera for webinars, videos and educational content.
• Produce clinical articles, blogs, case studies, clinical justification documents and other professional resources.

Commercial and Strategic Support

• Accompany senior Sales colleagues to strategically important meetings and pitches.
• Provide clinical expertise during discussions with Procurement teams, Equipment Review Groups, commissioners and NHS services.
• Help CareFlex communicate the clinical value and outcomes associated with specialist seating.
• Build relationships with influential clinicians and healthcare decision-makers.

Clinical Community

• Develop relationships with Occupational Therapists, Physiotherapists, wheelchair services, specialist seating teams and other clinical stakeholders.
• Represent CareFlex at international and national conferences, exhibitions, study days and professional events.
• Identify opportunities for collaboration, education, research and clinical engagement.

Person Specification:

• HCPC-registered Occupational Therapist or Physiotherapist.
• Significant experience in specialist seating, postural management, complex disability or a closely related clinical field.
• Credibility and confidence when working with senior clinicians and healthcare decision-makers.
• Strong presentation and training skills.
• Comfortable leading webinars and appearing on camera.
• Able and willing to develop a professional social media presence.
• Commercially aware and comfortable supporting strategic customer meetings.
• Able to work independently and manage a varied workload.
• Willing to travel internationally and nationally.
• Clinical Lead, Advanced Practitioner or equivalent senior-level experience.
• Existing relationships with NHS services, commissioners or clinical leaders.
• Experience contributing to product development, clinical research or evidence generation.

What Success Looks Like

Success in this role will mean:

• CareFlex strengthens its reputation as a clinical leader within specialist seating.
• Our Clinical Lead becomes a recognised and respected voice among therapists.
• Webinar, study day and clinical education engagement grows.
• CareFlex develops high-quality paid clinical education.
• Our Sales team receives strong clinical support for major commercial opportunities.
• Clinical expertise continues to influence product development and new launches.
• CareFlex builds stronger relationships with clinicians, commissioners and decision-makers.