Regional Lead & Senior MSK Physiotherapist

Bodyset; Greater London; Sur place; GBP 90 000 - 120 000; Plein temps

Résumé du poste

A healthcare company is seeking a Regional Lead to oversee clinical operations and manage a team of clinicians. The successful candidate will be responsible for daily operations, performance management, and ensuring compliance with healthcare regulations. Excellent leadership, communication, and organizational skills are essential. This role offers the opportunity to drive team performance in a dynamic private healthcare environment.

Qualifications

• Deliver results and engage teams to ensure a high-performance culture.
• Sound understanding of healthcare regulation in the UK.
• Proven experience managing clinicians under pressure.
• Highly organised, adaptable and aligned with company values.
• Excellent written and verbal communication and interpersonal abilities.
• Self-starter who can work independently and within a team.

Responsabilités

• Oversee daily operations and manage team performance.
• Report trends and enhance financial performance.
• Be first point of contact for clinical complaints.
• Maintain clinical standards, compliance, audit readiness and policy adherence.
• Lead inductions, training and local staff development.
• Develop local marketing and partnership opportunities to grow clients and revenue.

Connaissances

Commercial acumen

Understanding of the UK private healthcare market

Leadership

Management skills

Communication skills

Organizational skills

Innovative thinking

Proactive nature

Description du poste

Overview

Reporting to the Head of Clinical Operations, the Regional Lead is an integral part of the Clinical Management Team at Bodyset and you'll be expected to act as an ambassador for the Company, with accountability for the daily operations and service delivery for your regional team, ensuring quality outcomes and financial performance.

Product consistency will be core to this, as well as maintaining standards locally in line with company objectives. You will drive team performance and productivity through the direct line management of practitioners and support staff.

Responsibilities

• Oversee team day to day operations (approx. 10-15%).
• Manage day to day team performance in line with company KPIs with regular 1-1s and performance reviews.
• Report back to Head of Clinical Operations / Management team on performance trends.
• Evaluate and improve local operations and financial performance.
• Oversee inductions & training of new employees locally where required.
• Take the lead in developing local marketing, consultant or other relationship opportunities via our Partnership Programme to help drive new clients and financial performance.

Clinical Management

• Maintain a clinical case load (approx. 85-90%).
• Be accountable for the team’s compliance with all Bodyset policies, procedures, guidelines and regulations, ensuring that the clinic is prepared for audit 365 days a year.
• Strive to continually improve clinic standards.
• Being first point of contact for clinical complaints or issues.
• Ensure product delivery and customer experience is consistent.
• Ensure adherence to health and safety regulations locally.
• Ensure all technical equipment are fully maintained and operational.
• Monitoring stock usage and levels, ensuring site(s) are well supplied at all times.
• Act in a professional advisory role to site(s) staff providing supervision and guidance, monitoring and evaluating their performance on a continuing basis.

Essential Skills – What you’ll bring

• Highly commercial someone who can deliver results and engage their teams to ensure high performance working culture.
• Confident expert - sound understanding of the UK private healthcare market, healthcare regulation, with extensive experience in this space.
• Leadership - proven experience of managing a team of clinicians, professional and consistent under pressure.
• Highly organised, innovative and flexible and align with our company values.
• Excellent management, communication and interpersonal skills.
• Self starter - able to work independently with initiative and a pro-active nature and as part of a wider team.