Clinical Imaging Support Worker

York and Scarborough Teaching Hospitals NHS Foundation Trust; Scarborough; On-site; GBP 20,000 - 25,000; Full time

Job summary

York and Scarborough Teaching Hospitals NHS Foundation Trust is seeking Clinical Imaging Support Workers to join their Radiology team. This role involves supporting Radiologists with Imaging Services, requiring strong communication skills and a passion for patient care. Ideal candidates will have experience in customer-facing roles and the ability to thrive in a dynamic environment.

Benefits

Access to NHS Pension Scheme

27 days holiday rising to 33 days

Employee Assistance Programme

Learning and development opportunities

Discounts on various services

Qualifications

• Previous experience in a customer facing environment.
• Ability to work towards Level 3 qualifications.
• Experience in health or social care settings is desirable.

Responsibilities

• Support Radiologists and Radiographers with Imaging Services.
• Assist with patient assessments and safety checks.
• Work a variety of shifts including 12 hour days, evenings and weekends.

Skills

Communication

Adaptability

IT Skills

Education

Care Certificate

Level 2 qualifications (GCSE, NVQ, BTEC)

Job description

Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).

Our Values

• We are KIND
• We are OPEN
• We pursue EXCELLENCE

We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.

People for Patients. Our People, our Patients, our Priority

Job overview

Do you have a background in a customer facing or healthcare role and enjoy helping people? If you like to be part of our dynamic, enthusiastic and hardworking team - read on!

We are seeking to recruit Clinical Imaging Support Workers (CISW), with a passion for working to the highest standard, to join our dedicated team in Radiology.

Radiology at Scarborough Hospital is a forward thinking Department, committed to staff development and the provision of an effective and efficient patient centred Imaging Service.

Clinical Imaging Support Workers are key members of the multidisciplinary team involved in the Radiology Service provision. Working within Radiology will provide a new challenge, and will be ever-changing and rewarding.

We are looking for someone who lives our values, to help us make a difference to the thousands of patients who use our service every year. You must have great communication skills and the ability to work well under pressure in a busy environment. You must be motivated, passionate and proactive with the ability to work as part of a team.

Previous experience of working in a healthcare environment is desirable. This is an excellent opportunity to develop new skills and knowledge in a technically advanced field.

Interviews for this position will be held in person only at one of our Trust sites. By applying you acknowledge that remote interviews will not be offered.

Main duties of the job

Supporting Radiologists and Radiographers with the provision of Imaging Services at Scarborough Hospital and the Scarborough Community Diagnostic Centre (CDC)

The post holder will be required to assist the Radiographic Staff in the day to day service provision. The duties include undertaking pre-examination patient assessments and CT/MRI safety checks, equipment and patient positioning and IV cannulation.

You will be required to work a variety of shifts including 12 hour days, evenings and weekends. Hours worked will be on a rotational basis and will be within the hours 08:00-20:00 7 days per week.

Working for our organisation

Our benefits

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Detailed job description and main responsibilities

A full description of the role is available in the attachment: job description.

Please note this vacancy may close early should sufficient number of applications be received. Therefore, we advise to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [e-mail].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain's Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person specification

Experience

Essential criteria

• Previous experience in a customer facing environment

Desirable criteria

• Experience in health or social care settings

Knowledge and Skills

Essential criteria

• Ability to adapt to different situations
• Good IT Skills

Personal Attributes

Essential criteria

• Able to provide support without prejudice
• Ability to demonstrate our organisational values and behaviours

Qualifications

Essential criteria

• Care Certificate
• Level 2 qualifications such as GCSE level or Key Skills level 2, NVQ level2, BTEC qualification or equivalent
• Ability & willingness to work towards Level 3 qualifications

Please note that some of our substantive vacancies may be available on a smaller number of hours than advertised. If you would be interested in applying on this basis, we would encourage you to contact the appointing manager to enquire further.

DBS Checks

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary either in 1 payment or over a six month period once you start employment. By applying you are agreeing to this undertaking. If you are successful you will be asked to confirm if you wish to pay in one amount or in instalments. The charges are currently £27.38 for a standard check and £55.38 for an enhanced check. The level of check will be determined by the post you are applying for.

Please note that Volunteers and Bank only staff will not be charged.

The Disclosure and Barring Service (DBS) offers a confidential checking service for transgender applicants in accordance with the Gender Recognition Act 2004. This is known as the sensitive applications route, and is available for all levels of DBS check - basic, standard and enhanced.

The sensitive applications route gives transgender applicants the choice not to have any gender or name information disclosed on their DBS certificate that could reveal their previous identity. To contact the sensitive applications team, please telephone [phone] or email [e-mail].

Use of Artificial Intelligence (AI)

Please note, the selection processes at York & Scarborough Teaching Hospitals are in place to ensure we recruit candidates with the right skills and values. We remain vigilant against candidates who misuse these tools to generate an application that doesn't accurately reflect their skills. You will be required to acknowledge that you are aware of this before submitting your application.

Agile and Flexible Working

We are committed to helping all staff balance their work with other commitments and have recently launched our new Agile and Flexible Working policy to support this, entitling all staff to request flexible working from day one - for all posts. We encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Employee Assistance Programme (EAP)

All our employees have access to a free, confidential counselling and wellbeing support service. Our EAP is available 24/7, 365 days a year.

Relocation Package

The Trust offers a generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss relocation further, please speak to the recruiting manager at interview.

A bit more about us and the surrounding area

York and Scarborough Teaching Hospitals NHS Foundation Trust is situated in a fantastic part of the country that is home to two national parks, a beautiful coastline, and the city of York - consistently voted one of the best places to live in the UK. We provide a comprehensive range of acute hospital and specialist healthcare services for approximately 800,000 people living in and around York, North Yorkshire, North East Yorkshire and Ryedale - an area covering 3,400 square miles.

Our annual turnover is approaching £0.5bn. We manage eight hospital sites and have a workforce of around 10,000 staff working across our hospitals and in the community.

Sponsorship

If you require sponsorship to work in the UK, check you are eligible under the UKVI points based system online. Not all jobs we advertise are eligible for sponsorship.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Documents to download

• Job Description & Person Specification (PDF, 270.4KB)
• Reasonable Adjustments (PDF, 232.6KB)
• Our Strategy at a glance 2018-2023 (PDF, 54.1KB)
• Guidance for Applicants (PDF, 798.8KB)
• Relocation Offer Information (PDF, 134.7KB)