Clinical Facilities Coordinator

CharityJob; Lichfield; On-site; GBP 28,000 - 31,000; Full time

Job summary

St Giles Hospice in Whittington, England, is seeking a Clinical Facilities Coordinator to lead front-line teams and ensure safe, compliant clinical environments.

You will coordinate clinical equipment, consumables, and ward volunteers, manage spaces, and maintain infection prevention standards to support patient care. The role demands hands-on leadership, compassion and the ability to translate policy into day-to-day practice.

Qualifications

• Must have GCSE English and Maths (or equivalent).
• Infection prevention training or willingness to complete.
• COSHH awareness training or willingness to complete.

Responsibilities

• Lead Clinical Housekeeping and Ward Volunteers.
• Coordinate clinical equipment, consumables, and shared spaces.
• Ensure regulatory readiness and infection prevention standards.
• Manage patient-facing hospitality areas to support care delivery.
• Translate policies into day-to-day practice to safeguard patient care.

Skills

Organisational skills

Leadership

Infection prevention principles

Environmental hygiene

COSHH & Health & Safety

Problem solving

Patient dignity focus

Regulatory discipline

Multi-thread coordination

Calm under pressure

Education

GCSE English & Maths

IOSH/Health & Safety qualification

Level 3 Facilities Management / Healthcare Services

Certificate in Healthcare Cleaning

Job description

Contract type

Permanent

Location

Whittington

Hours

37.5 hrs Full time, site based

Annual salary

C1 £28,176.08 to C3 £31,217.24

Review date

05/06/2026

They coordinate cross-functionally, integrating people, place and process to ensure that hospice environments are safe, compliant, dignified and fully supportive of patient care delivery.

The postholder leads Clinical Housekeeping and Ward Volunteers while coordinating clinical equipment, consumables, shared spaces and patient-facing hospitality areas to maintain regulatory readiness, infection prevention standards and service continuity.

The Clinical Facilities Coordinator also ensures that the Hospice’s built environment actively enhances patient experience, enabling clinical teams to deliver care without environmental or equipment-related delays.

In summary, the Clinical Facilities Coordinator is accountable for:

• Safe and compliant clinical environments.
• Availability and governance of clinical equipment.
• Disciplined management of consumables and stores.
• Effective supervision of Ward Volunteers.
• Dignified management of shared and bereavement spaces.
• Supporting uninterrupted clinical service delivery.

Key to the quality of care we provide, this role requires visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist.

Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice.

Qualifications

Essential

• GCSE (or equivalent) English and Maths.
• Recognised Infection Prevention & Control training (or willingness to complete).
• COSHH awareness training (or willingness to complete).

Desirable

• Level 3 qualification (or equivalent experience) in Facilities Management, Healthcare Support Services, Environmental Services, or related discipline.
• Health & Safety qualification (e.g. IOSH Working Safely or equivalent).
• Certificate in Healthcare Cleaning or Environmental Hygiene.

Knowledge and experience

Essential

• Demonstrable experience leading front-line teams in a hands-on operational environment.
• Sound understanding of Infection Prevention & Control principles within a healthcare or regulated environment.
• Working knowledge of environmental hygiene standards in clinical settings.
• Knowledge of safe systems of work, COSHH and Health & Safety requirements.
• Knowledge of CQC standards relating to environment, safety and patient dignity

Desirable

• Understanding of clinical equipment handling, asset tracking and consumables governance.

Values

• Exhibits our hospice values and behaviours

Skills

Essential

• Strong organisational and coordination skills with attention to detail.
• Demonstrable ability to set clear expectations and maintain standards through visible leadership.
• Ability to manage multiple operational threads simultaneously.
• Practical problem-solver who resolves issues without unnecessary escalation.
• Focused on preventing care delays through proactive equipment and bedspace management.
• Able to balance dignity and compassion with regulatory discipline.
• Understands that environmental quality directly impacts patient safety and care experience.

Personal Attributes

• Committed to maintaining a welcoming, safe and well-presented environment with an emotionally intelligent and compassionate approach to patients, families and volunteers.
• Comfortable working physically within clinical environments - not office-bound.
• Calm and measured under pressure, particularly in sensitive end-of-life situations.
• Able to provide supportive but firm supervision to staff and volunteers.
• High levels of personal accountability - follows through on actions and closes the loop.
• Practical mindset — focuses on solutions rather than process for its own sake.
• Resilient when managing competing priorities and unexpected operational demands.
• Strong situational awareness - anticipates risks before they
• Comfortable having difficult conversations when standards are not met.

Other requirements

• Valid driving licence
• Eligibility to work in the UK
• Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests