Clinical Digital and Practice Educator

NHS; Greater London; On-site; GBP 51,000 - 59,000; Full time

Job summary

An exciting opportunity to join the NHS as a Clinical Digital & Practice Educator, supporting digital integration in care homes. This role involves training staff, enhancing digital competencies, and promoting best practices in patient care. You will work closely with care homes in Kingston, ensuring effective use of technology to improve healthcare delivery.

Benefits

NHS Pay & Benefits

Bureaucracy-Free Environment

Work-Life Balance

Employee Assistance Programme

Staff Discounts

Inclusive Culture

Qualifications

• Registered Health Care Professionals with teaching skills.
• Experience in healthcare delivery and mentoring.
• Knowledge of palliative and end-of-life care pathways.

Responsibilities

• Support and train care home staff on digital equipment.
• Develop effective communication methods for training.
• Champion best practices in digital care technology.

Skills

Teaching skills

Negotiation skills

Interpersonal skills

Organizational skills

Problem-solving skills

IT proficiency

Facilitation skills

Education

Registered Health Care Professional

Recognised teaching qualification

Post Graduate Certificate in Education

Job description

An exciting new opportunity has arisen for you to join the Urgent Care & Support Service at Your Healthcare as a Clinical Digital & Practice Educator. Working in the community, supporting current digital integration projects implemented in care homes, this role is designed in line with the NHS strategic goal of implementing the Enhanced Health in Care Homes Framework.

The post holder will work closely with care homes in the London Borough of Kingston to provide clinical education, support, and guidance to care home staff. They will support and train staff on the use of digital equipment and champion best practices in digital care technology, promoting digital integration and inclusion to ensure optimal use within CQC-registered care homes in Kingston.

The role involves supporting staff to achieve clinical competencies, embedding assessment, escalation, and communication approaches enabled by digital technology. The post requires developing effective communication methods to overcome understanding barriers, including motivational and negotiating skills to deliver training and maintain relationships. Much of the information will be complex, including digital language that may be new to teams.

Main duties of the job

Please see the attached supporting job description with person specification for detailed information about the role and requirements.

About us

At Your Healthcare CIC, we are dedicated to delivering high-quality, patient-led health and social care services in Kingston and specialized learning disability services in Richmond. As a Community Interest Company (CIC), we prioritize community-driven care and empower staff to make a real impact.

Why Choose Us?

• NHS Pay & Benefits: Enjoy NHS pay, Agenda for Change terms, NHS pension scheme, and salary sacrifice schemes.
• Bureaucracy-Free Environment: Implement ideas quickly and effectively without delays.
• Work-Life Balance: Benefit from our Employee Assistance Programme (EAP) and staff discounts.
• Exceptional Staff Experience: Join a supportive workplace with positive feedback from staff and patients.
• Inclusive Culture: We promote equality, diversity, and inclusion, encouraging applications from all backgrounds.
• Impactful Community Involvement: Have a voice in shaping care as part of our membership organization. Your ideas matter.

Job responsibilities

Please refer to the attached supporting information for detailed responsibilities.

For discussions regarding the role, contact Kathryn Ridgers or Monika Holman, Urgent Care & Support Service joint leads, at 020 8274 7088 or via email.

Closing Date: 03/06/2025

Interviews: TBC

Person Specification

Qualifications

• Registered Health Care Professionals
• Allied Health Professionals
• Recognised teaching qualification or evidence of teaching skills and experience
• Evidence of continued professional development
• Post registration experience in healthcare delivery
• Mentoring or coaching qualification
• Post Graduate Certificate in Education
• Knowledge of palliative and end-of-life care pathways

Skills and Abilities

• Up-to-date knowledge and skills relevant to the role
• Ability to maintain high standards of care
• Professional development and knowledge
• Situational analysis and problem-solving skills
• Partnership working and motivation skills
• Organizational and interpersonal skills
• Ability to work under pressure and meet deadlines
• Relationship-building with stakeholders
• Change management experience
• Documentation and record-keeping standards
• Facilitation skills for small groups
• Teamwork and colleague support
• Teaching skills for carers, residents, and staff
• IT proficiency
• Effective communication skills in English
• Negotiation and delivery of complex information
• Interpersonal skills with diverse staff groups
• Negotiation and conflict resolution skills

Knowledge

• Knowledge of palliative/end-of-life care and national strategies
• Understanding of policies for adult and older people's services
• Awareness of health and social care developments
• Clinical governance and risk management understanding
• Cultural competence in service delivery
• Audit and research knowledge
• Experience working in care homes and projects
• Broad clinical sector experience

Experience

• Cross-organizational negotiation and collaboration
• Multidisciplinary team working
• Lone working and decision-making
• Clinical experience
• Continued personal and professional development
• Educational programme design and delivery
• Community healthcare experience

Personal Qualities

• Ability to work under pressure
• Self-motivated
• Team-oriented
• Independent working skills
• Flexibility and adaptability

Other Factors

• Valid driving license and access to a car

Disclosure and Barring Service Check

This role is subject to DBS checks as per regulations.

Salary: £51,883 to £58,544 per annum, including HCAS.