Clinical Assistant - FTC

InHealth Group Limited; Greater London; Hybrid; GBP 22,000 - 26,000; Full time

Benefits offered by this job

27 days annual leave

Generous pension scheme

Private medical insurance options

Life assurance

Hybrid and flexible working

Learning and development opportunities

Employee Assistance Programme

Discounts on InHealth services

Job summary

InHealth Group Limited is looking for a Healthcare Assistant to join our Ultrasound team in London on a fixed-term basis until October 2027. You will assist Sonographers, welcome patients, and ensure smooth patient flow in a busy clinical setting.

You will travel to several London clinic locations, with travel costs covered. The role is 37.5 hours per week with a generous benefits package and opportunities for development.

Qualifications

• Excellent patient care and communication skills.
• Friendly, outgoing professional personality.
• Passion for delivering high-quality customer service.
• Good understanding of health and safety and infection control.
• Ability to work independently and in a multi-skilled team.
• Strong administration and IT skills.

Responsibilities

• Welcome patients in a professional, courteous manner and coordinate their arrival.
• Escort patients to and from the clinical area and explain procedures clearly.
• Complete pre-scan data protection/consent forms.
• Monitor patient condition post-procedure and report changes.
• Enter relevant patient data into the management system accurately.
• Handle telephone, direct and face-to-face enquiries.

Skills

Patient care

Communication

Customer service

Health & safety

Independent working

IT skills

Tools

Patient management system

Job description

We are looking for a Healthcare Assistant to join our Ultrasound team, in London on a permanent basis. Working in a range of clinical settings, you will be providing the best patient care, assisting our Sonographers as they carry out Ultrasound scanning procedures. You will work at several clinic locations across London , so your travel costs will be covered by InHealth.

Hours- 37.5 hours a week

Contract - 1 Year FTC, until end of October 2027

What you will do:

• Welcome patients in a professional, courteous manner, coordinating their arrival through to departure
• Escort patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionally
• Complete the patient's pre-scan data protection/consent form
• Assess and monitor the patient's condition after procedure, ensuring that any changes are reported to the relevant staff immediately
• Accurately entering all relevant patient data into the patient management system
• Dealing with telephone, direct and face to face enquiries

About you:

• Excellent patient care and communication skills
• Friendly, outgoing professional personality
• A passion for delivering the highest level of customer service
• A good understanding of health and safety and infection control
• The ability to work independently and as part of a multi skilled team
• Strong administration and IT skills.

Experience of working in a similar healthcare role is advantageous for this role, but the passion to learn and work in a busy healthcare, patient focused environment is just as important.

What's in it for you

We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more!

In addition to this, we also offer:

• 27 days annual leave (plus bank holidays)
• Generous company contribution pension scheme
• Private medical insurance options
• Life assurance
• Hybrid and flexible working opportunities
• Fantastic learning and development opportunities
• 24/7 access to a dedicated well-being hub and an Employee Assistance Programme
• Enhanced parental leave
• Monthly award programme and online peer-to-peer recognition
• Long service recognition, with vouchers and additional annual leave
• Refer a friend bonus
• Discounts on InHealth’s healthcare services
• Smart tech, Cycle to Work and thousands of discounts and cashback options
• Paid-for professional memberships and more!

Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway.

About us

InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving patientsfrom 1,000 locations by 2025.