Clinical Assistant

InHealth Group Limited; West of England; On-site; GBP 44,000 - 54,000; Full time

Benefits offered by this job

27 days annual leave

Private medical insurance options

Life assurance

Hybrid and flexible working

Well-being resources

Professional memberships paid for

Cycle to Work scheme

Discounts on InHealth services

Job summary

InHealth Group Limited is recruiting a Clinical Assistant to join the Radiography team in Bristol. You will support the MRI, CT and X-ray workflows, welcoming patients, preparing them for scans, and performing a mix of clinical and administrative tasks to ensure smooth daily operations.

The role includes reception duties, data entry, and opportunities to learn cannulation while working within a Community Diagnostic Centre environment in Bristol.

Qualifications

• Experience in a healthcare environment or a passion to work in healthcare.
• Experience working in a customer facing role.
• Flexible to working patterns.
• Empathetic and caring approach.
• Passion for delivering the highest level of customer service.
• Experience working in a fast paced environment.
• Interest in cannulation

Responsibilities

• Welcoming patients and guiding them from arrival to departure.
• Escort patients to the clinical area and explain procedures clearly.
• Complete pre-scan data protection/consent forms and safety questionnaires.
• Monitor patient condition after procedure and report changes promptly.
• Enter patient data into the management system accurately.
• Handle department administration and reception tasks as needed.
• Support in reception and learn cannulation procedures.

Skills

Healthcare experience

Customer facing

Flexibility

Empathetic approach

Excellent service focus

Fast-paced environment

Cannulation interest

Job description

Hours: 36 hrs per week- 3x12 hour shifts Monday- Sunday as per local rota, varying shift pattern.

Location: Bristol

Following the Michael Richards report, in which it was highlighted that diagnostic services should be delivered taking a new approach to provide more accessibility to people in the community away from acute settings, we at InHealth are excited to be partnering with the NHS to develop new Community Diagnostic Centres to support this vison.

Following this we are delighted to have opened a newCommunity Diagnostic Centrein Bristol , and are actively recruiting now to build a passionate and dedicated team to, ready to support this nationwide programme to enhance the availability of healthcare in the community, while enhancing your own career.

Right now we are looking to recruit aClinical Assistantinto the team,to work alongside the Radiography Departmentin MRI, CT and Xray.

Are you passionate to join a Community Diagnostic Centre, that is allowing healthcare to be more accessible to the local community, while working towards the mission to make healthcare better? This could be the job for you!

What will you do?

As a clinical assistant, supporting the Radiography department, the core of your role is to ensure our patients receive the best standard of care from arrival through to departure. The Clinical Assistant is primarily responsible for ensuring the smooth running of the working day by welcoming patients into the clinical area and preparing them for their scan. You will also be required to complete some administrative tasks within the department and also support in Reception as needed. This role rotates between working on Reception, Cannulation shifts and supporting the Radiographers prepare patients for their scan

• Welcoming patients in a professional, courteous manner, coordinating their arrival through to departure
• Escorting patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionally
• Completing the patient's pre-scan data protection/consent form and health and safety questionnaire (where applicable)
• Assessing and monitoring the patient's condition after procedure, ensuring that any changes are reported to the relevant staff immediately
• Accurately entering all relevant patient data into the patient management system
• Managing administrative tasks within the department as required.
• Working on the reception desk, professionally welcoming patients into the Centre
• Learn to cannulate patients

We are looking for someone who has

• Experience in a healthcare environment or a passion to work in healthcare
• Experience working in a customer facing role
• Flexibility to working patterns
• An empathetic and caring approach
• A passion for delivering the highest level of customer service
• Experience working in a fast paced environment
• A Passion to learn cannulation

What's in it for you

We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more!

In addition to this, we also offer:

• 27 days annual leave (plus bank holidays)
• Generous company contribution pension scheme
• Private medical insurance options
• Life assurance
• Hybrid and flexible working opportunities
• Fantastic learning and development opportunities
• 24/7 access to a dedicated well-being hub and an Employee Assistance Programme
• Enhanced parental leave
• Monthly award programme and online peer-to-peer recognition
• Long service recognition, with vouchers and additional annual leave
• Refer a friend bonus
• Discounts on InHealth’s healthcare services
• Smart tech, Cycle to Work and thousands of discounts and cashback options
• Paid-for professional memberships and more!

Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway.

About us

InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.

£49,000 + £4200 car allowance or company car