Clinical Assessor

Capita Public Service; Coventry; On-site; GBP 40,000 - 41,000; Full time

Benefits offered by this job

Excellent training and ongoing support

Hybrid working (home and clinic)

Company pension

Life assurance

Cycle to Work

Headspace access

Volunteer day each year

Career development opportunities

25 days holiday (27 with service)

Job summary

Capita HAAS in Coventry is seeking a Clinical Assessor/Functional Specialist to assess benefit claimants in person or via video for WCA and PIP, producing detailed reports to support DWP decisions. The role offers a structured, flexible hybrid schedule with no weekend shifts and a starting salary of £39,500, rising to £40,500 after DWP approval.

Full or part-time positions (minimum 3 days/week) with 8:00–17:00 hours, 10% bonus, and strong training and development opportunities in a values-driven

Qualifications

• NMC or HCPC registration with valid PIN and no restrictions.
• Minimum of one year post-registration experience.
• Strong communication and interpersonal skills.
• Ability to produce clear, accurate reports.
• Good IT skills and the ability to learn new systems remotely.

Responsibilities

• Conduct initial reviews via face-to-face, video or telephone assessments.
• Analyse and interpret clinical information and supporting evidence.
• Write detailed evidence-based reports to support the DWP decisions.
• Use IT systems to support clinical decision-making and reporting.
• Develop clinical knowledge through ongoing learning.

Skills

NMC/HPC registered

Post-registration experience

Communication skills

Report writing

IT skills

Remote work capability

Observation and listening

Driving licence

Tools

Microsoft Office Suite

Job description

Are you looking for a better work/life balance?

We are recruiting for several hybrid roles based at our new Coventry Clinic, which will be opening in the coming weeks.

Main Location: Coventry – address to be confirmed soon

If you’re a registered nurse, paramedic, occupational therapist or physiotherapist ready to step away from shift work and hands-on care, this could be your perfect next move!

We offer a values-driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients.

As a Clinical Assessor/Functional Specialist you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.

What we offer

• Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised.


• Full or part time hours (minimum 3 days per week).


• Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required).


• £39,500 starting salary, rising to £40,500 after DWP approval.


• 10% of Salary Bonus scheme (based on quality and performance).


• Hybrid working – home and clinic based (up to 3 days per week).

Other benefits

• HCPC/NMC fees paid and full revalidation support.


• 15 weeks’ full maternity, adoption and shared parental pay.


• Company pension, life assurance and Cycle2Work scheme.


• Discounts across retail, travel, technology and wellbeing.


• Free access to Headspace (for you and up to 5 others).


• A paid volunteering day each year.


• Ongoing training, development and clear career pathways.


• 25 days’ holiday (rising to 27 with service) with the option to buy more up to 5 days.

What you’ll do in this role:

• Conduct initial reviews, face-to-face, video or telephone assessments to evaluate how a claimant’s health condition or disability affects them for various types of benefit including WCA and PIP.


• Analyse and interpret clinical information and supporting evidence.


• Write detailed evidence-based reports to support the DWP in making informed and objective decisions - no treatment or diagnosis required.


• Use IT systems to support clinical decision-making and report writing.


• Develop your clinical knowledge and constantly learn about health conditions which are less familiar to you.

What are PIP and WCA?

• Personal Independence Payment (PIP) is a benefit for people with a long-term health condition or impairment. It is paid to make a contribution to the extra costs that disabled people may face, to help them lead full, active and independent lives.


• Work Capability Assessment (WCA) is a functional assessment that looks at a range of different activities relating to physical, mental, intellectual and cognitive functions, to help DWP determine a customer’s capability for work or work‑related activity.

About you

• NMC registered Nurse (RGN, RMN or RNLD) or HCPC registered paramedic, occupational therapist or physiotherapist with a valid PIN and no current restrictions


• Minimum of one year’s post-registration experience.


• Strong communication and interpersonal skills.


• Ability to produce clear, accurate and detailed reports.


• Comfortable working quickly to meet structured targets.


• Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely.


• excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper.


• A driving licence or access to transport for assessment centre working.

Please note all candidates must hold the right to work in the UK as we are unable to offer visa sponsorship for this role.

About Capita HAAS

We were awarded two contracts to deliver the Health Assessment Advisory Service (HAAS) assessments in the Midlands and Wales for the Department for Work and Pensions (DWP), and in Northern Ireland for the Department for Communities (DfC).

We deliver assessments for a variety of different benefits, including delivering PIP assessments in the Midlands and Wales since 2013, and in Northern Ireland since 2016.

Security and compliance

Successful candidates will be required to successfully complete government baseline personnel security standard vetting. This is the recognised standard for the pre-employment screening of individuals with access to government asset.

This role is defined as regulated activity relating to children or vulnerable adults within the meaning of the Safeguarding Vulnerable Groups Act 2006 it is exempt from the Rehabilitation of Offenders Act 1974. At vetting, you will undergo an enhanced criminality check which will show both spent and unspent convictions.

We’re an equal opportunity employer and welcome applications from all backgrounds.

As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who met the minimum criteria for this role.

Please note part-time staff will be required to work either a Monday or a Friday each week and there will be an initial full time (paid) training period of 8 weeks so candidates must be able to commit to that.