Clinical Assessor

Capita Personal Independence Payment (PIP); Mansfield; Hybrid; GBP 39,500 - 40,500; Full time

Benefits offered by this job

Hybrid working

Headspace access

Volunteering day

Pension

Life assurance

Cycle2Work

25 days holiday (27 with service)

Job summary

Capita HAAS is recruiting for Clinical Assessor/Functional Specialist roles at our Mansfield Clinic, offering hybrid working with up to 3 days on site. We seek registered nurses or HCPC professionals to assess claimants in person or via video, writing detailed reports and contributing to DWP decisions.

We provide full training, a starting salary of £39,500 rising to £40,500 after DWP approval, plus a 10% bonus, generous holiday allowance and a comprehensive benefits package.

Qualifications

• NMC registered Nurse or HCPC registered professional with valid PIN and no current restrictions.
• Minimum of one year post-registration experience.
• Strong communication and interpersonal skills.
• Ability to produce clear, accurate and detailed reports.
• Comfortable working to meet structured targets.
• Proficient IT skills including Microsoft Office and adaptability to new systems.
• Excellent observational and communication abilities with empathy.
• Driving licence or access to transport for assessment centre work.

Responsibilities

• Carry out structured assessments to evaluate how health conditions impact daily living.
• Observe, listen and gather information with empathy.
• Analyse clinical evidence and supporting documentation.
• Produce detailed written reports (3,000–4,000 words).
• Provide clear clinical justification to support DWP decisions.
• Continuously develop knowledge across a range of conditions.
• In this role, complete up to 3 assessments per day (face to face, video or telephony).

Job description

Are you looking for a better work/life balance?

We are recruiting for several hybrid roles based at our new Mansfield Clinic, which will be opening in the coming weeks.

MainLocation: Mansfield–address to be confirmed soon

If you’re a registered nurse, paramedic, occupational therapist or physiotherapist ready to step away from shift work and hands‑on care, this could be your perfect next move!

We offer a values‑driven environment – our Capita Values of CustomersFirst, FearlessInnovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients.

As a Clinical Assessor/Functional Specialist you’ll use your clinical expertise and analytical skills in a different way – to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.

Job Description

What we offer

• Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised
• Full or part time hours (minimum 3 days per week)
• Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required)
• £39,500 starting salary, rising to £40,500 after DWP approval
• 10% of Salary Bonus scheme (based on quality and performance)
• Hybrid working – home and clinic based (up to 3 days per week)
• HCPC/NMC fees paid and full revalidation support
• 15 weeks’ full maternity, adoption and shared parental pay
• Company pension, life assurance and Cycle2Work scheme
• Discounts across retail, travel, technology and wellbeing
• Free access to Headspace (for you and up to 5 others)
• A paid volunteering day each year
• Ongoing training, development and clear career pathways
• 25 days’ holiday (rising to 27 with service) with the option to buy more up to 5 days

Key responsibilities

• Conducting assessments to evaluate how conditions impact daily living
• Observing, listening and gathering information with empathy
• Analysing clinical evidence and supporting documentation
• Producing detailed written reports (3,000–4,000 words)
• Providing clear clinical justification to support DWP decisions
• Continuously developing knowledge across a range of conditions

In this role you will

• Carry out structured assessments to understand how a person’s health condition affects their day‑to‑day life.
• Produce high quality detailed, evidence‑based reports that support the Department for Work and Pensions (DWP) in making fair and informed decisions
• Complete up to 3 assessments per day, either face to face at one of our clinics, via video call or on the telephone

Qualifications

About you

• NMC registered Nurse (RGN, RMN or RNLD) or HCPC registered paramedic, occupational therapist or physiotherapist with a valid PIN and no current restrictions
• Minimum of one year’s post‑registration experience
• Strong communication and interpersonal skills
• Ability to produce clear, accurate and detailed reports
• Comfortable working quickly to meet structured targets
• Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely
• Excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper
• A driving licence or access to transport for assessment centre working

Please note: all candidates must hold the right to work in the UK as we are unable to offer visa sponsorship for this role.

Additional Information

About Capita HAAS

Capita delivers the Health Assessment Advisory Service (HAAS) on behalf of the government, supporting individuals applying for benefits including Personal Independence Payment (PIP), Employment and Support Allowance (ESA) and Universal Credit (UC).

Security and compliance

Successful candidates will be required to successfully complete government baseline personnel security standard vetting. This is the recognised standard for the pre‑employment screening of individuals with access to government asset.

This role is defined as regulated activity relating to children or vulnerable adults within the meaning of the Safeguarding Vulnerable Groups Act 2006 it is exempt from the Rehabilitation of Offenders Act 1974. At vetting, you will undergo an enhanced criminality check which will show both spent and unspent convictions.

We’re an equal opportunity employer and welcome applications from all backgrounds.

As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet the minimum criteria for this role.