Clinical Administrator

NHS; Wolverhampton; On-site; GBP 28,000 - 29,000; Full time

Job summary

A healthcare provider in Wolverhampton is seeking a Clinical Administrator to provide essential organisational support. In this role, you will work 40 hours weekly to ensure smooth services for our clients, assisting a team dedicated to mental health recovery. The position offers various benefits, including NHS discounts and a competitive salary of £28,260 per annum.

Benefits

Salary: £28,260 per annum

Free Meal on Shift

NHS Staff Discounts

Free Health Cash Plan

Cycle To Work Scheme

Employee Assistance Programme (EAP)

Free Eye Tests

Smart Health Toolkit

Qualifications

• Experience as an administrator liaising with customers/clients.
• Organised, helpful, and good multi-tasker.
• Computer literate including Windows, Word, Excel, Outlook.
• Knowledge of telephone systems.
• Polite, friendly, and approachable with excellent communication skills.
• GCSE Maths and English qualified.
• Diligent and accurate with attention to detail.
• Flexibility to cover annual leave/sickness/training.

Responsibilities

• Provide high standard organisational & administrative support.
• Prepare reports and other written materials.
• Maintain files and records as required.
• Collaborate with administration team for smooth department operation.
• Take notes and minutes at meetings.
• Answer telephone and respond to enquiries efficiently.

Job description

We are looking for a Clinical Administrator to join our team at Cygnet Sedgley Lodge & House.Youll be working 40 hours per week (Monday to Friday, 09:00 am till 05:00 pm, helping ensure the safe and smooth running of services for the people in our care.The Service:Cygnet Sedgley House and Cygnet Sedgley Lodge offer a 34-bed high support inpatient rehabilitation (level 2) service for men with complex needs. The service is designed to provide an environment that promotes mental health recovery by focusing on space, personal privacy and dignity.Cygnet Sedgley House and Lodge is located just outside Wolverhampton city centre, with good transport links to many areas in the West Midlands.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

About us

Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for aClinical Administratorto join our team atCygnet Sedgley Lodge & House.

Youll be working 40 hours per week (Monday to Friday, 09:00 am till 05:00 pm, helping ensure the safe and smooth running of services for the people in our care.

The Service:

Cygnet Sedgley House and Cygnet Sedgley Lodge offer a 34-bed high support inpatient rehabilitation (level 2) service for men with complex needs. The service is designed to provide an environment that promotes mental health recovery by focusing on space, personal privacy and dignity.

Cygnet Sedgley House and Lodge is located just outside Wolverhampton city centre, with good transport links to many areas in the West Midlands.

Residents We Support:

• Men aged 18+
• Detained under the Mental Health Act (1983) or informal
• Primary diagnosis of mental illness with:
• Substance, drug and alcohol abuse
• Treatment resistance
• Behaviours that challenge
• Aiming for a return to the community or community-based care
• History of sexual abuse or domestic violence
• May have secondary diagnoses of mild learning disability, autism spectrum disorder or personality disord er
• May have a forensic history and/or be stepping down from secure services
• May have a history of repeated acute admissions

Your Day-to-Day...

• Provide a high standard of organisational & administrative support
• Prepare reports & other written materials
• Keep files & records as required
• Work co-operatively with all other members of the administration team to ensure the department runs smoothly
• Taking notes & minutes at meetings when required
• Answer the telephone & respond to all enquiries in a friendly, efficient manner

What we are looking for is...

• An experienced administrator used to liaising with customers/clients
• Organised, naturally helpful and a good multi-tasker
• Computer literate including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths and English qualified, with a good level of numeracy and literacy
• Diligent & accurate, with an eye for detail and an understanding of confidentiality.
• Although it is a set shift pattern, we need flexibility to cover annual leave/sickness/training.

In return, well offer you:

• Salary:£28,260 per annum
• Free Meal on Shift
• NHS Staff Discounts
• Free Health Cash Plan
• Cycle To Work Scheme
• Employee Assistance Programme (EAP
• Free Eye Tests
• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Please note that successful candidates will be required to undergo an enhanced DBS check.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as pos sible

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

• Please refer to job description above
• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.