Clinical Administrator

Anna Freud; Greater London; Remote; GBP 24.000 - 32.000; Vollzeit

Benefits dieser Stelle

Finishing early on Fridays

Free counselling via EAP

Diversity Networks

Zusammenfassung

Anna Freud is seeking a Clinical Administrator to join our Schools and Colleges Early Support Service (SCESS) on a fixed term contract until August 2027. The role provides administrative support to deliver safe, effective and timely mental health and wellbeing services for children and families.

You will coordinate referrals and appointments, maintain confidential records and support clinical casework, meetings and reporting.

Qualifikationen

• Experience supporting busy clinical, health, mental health, education or family-focused services.
• Strong administrative skills, including maintaining accurate records, analysing data and preparing reports.
• In your role as Clinical Administrator, you will be required to have excellent organisation, attention to detail and time-management skills, with the ability to manage competing deadlines.
• Confident using Microsoft Office, web-based systems and CRM or case-management systems.
• Ability to communicate sensitively, handle confidential information, use sound judgement and escalatem concerns appropriately.

Aufgaben

• Coordinate referrals, screening, allocations and appointments, escalating concerns where appropriate.
• Maintain accurate, timely and confidential service-user records and databases.
• Provide administrative support for clinical casework, interventions, meetings, training and service activities.
• Communicate professionally and sensitively with young people, families, education professionals and colleagues.
• Support safeguarding, information governance, data collection and reporting, ensuring sensitive information is handled securely.

Kenntnisse

Administrative skills

Data analysis

Time management

Microsoft Office

Ausbildung

Experience supporting busy clinical/health services

Tools

CRM/case-management systems

Web-based systems

Jobbeschreibung

Are you an Administrator looking to make a difference to children and young people’s lives?

If you’ve answered yes, please read on below to hear more about our exciting opportunity!

Anna Freud is seeking a Clinical Administrator to join our Schools and Colleges Early Support Service (SCESS) on a fixed term contract until August 2027. Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits, including wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.

What you’ll do

The Clinical Administrator provides administrative and operational support to enable the Schools and Colleges Early Support Service to deliver safe, effective and timely mental health and wellbeing support.

• Coordinate referrals, screening, allocations and appointments, escalating concerns where appropriate.
• You will maintain accurate, timely and confidential service-user records and databases.
• Your role will be to provide administrative support for clinical casework, interventions, meetings, training and service activities.
• Communicate professionally and sensitively with young people, families, education professionals and colleagues.
• Support safeguarding, information governance, data collection and reporting, ensuring sensitive information is handled securely.

What you’ll bring

As the ideal candidate, you will be a highly organised and compassionate administrator with experience supporting busy clinical or related services, strong attention to detail, and the confidence to handle sensitive information and competing priorities.

• You will have experience supporting busy clinical, health, mental health, education or family-focused services.
• Strong administrative skills, including maintaining accurate records, analysing data and preparing reports.
• In your role as Clinical Administrator, you will be required to have excellent organisation, attention to detail and time-management skills, with the ability to manage competing deadlines.
• Confident using Microsoft Office, web-based systems and CRM or case-management systems.
• Ability to communicate sensitively, handle confidential information, use sound judgement and escalatem concerns appropriately.

Hours:

Full-time: usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.

Salary:

£27,851 FTE per annum, plus 6% contributory pension scheme

Location:

Remote – on occasion the post holder may be required to attend a meeting at our London Office (4-8 Rodney Street, London N1 9JH)

Contract type:

Fixed term to August 2027

Next steps

Closing date for applications:

midday (12pm), Friday , 30 October 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview:

shortlisted applicants will be notified no later than Tuesday, 03 November 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews:

will be held remotely in week commencing 9 November 2026

Questions?

Please email [e-mail] with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.