Clinical Admin & Scheduling Lead

The Christie NHS Foundation Trust; Macclesfield; On-site; GBP 32,000 - 45,000; Full time

Job summary

The Christie NHS Foundation Trust at Macclesfield seeks an enthusiastic Admin Manager to lead the administration team and coordinate the day-to-day running of SACT and haematology scheduling, radiotherapy planning and admin staff management.

You will allocate work, support junior staff with training, manage rotas and annual leave, and ensure deadlines for coding are met while supporting patient queries and complaints.

Qualifications

• Experience with patient administration systems and NHS workflows.
• Excellent communication skills, including handling difficult conversations.
• Strong organisational and scheduling abilities.
• Experience supervising administrative staff.
• Ability to train and mentor junior team members.

Responsibilities

• Provide a full scheduling service for clinical teams to book referrals on time.
• Manage staff rotas, annual leave, and workload to keep services running smoothly.
• Escalate issues to service managers and maintain staffing levels.
• Support patient queries and resolve complaints with a clear, caring approach.
• Ensure deadlines for coding and information flow to support patient pathways.
• Lead training for new admin staff and supervise the bookings team.

Skills

Patient administration systems

Excellent communication

Conflict resolution

Scheduling workload management

Team supervision

Training and coaching

Job description

The Christie NHS Foundation Trust at Macclesfield seeks an enthusiastic Admin Manager to lead the administration team and coordinate the day-to-day running of SACT and haematology scheduling, radiotherapy planning and admin staff management.

You will allocate work, support junior staff with training, manage rotas and annual leave, and ensure deadlines for coding are met while supporting patient queries and complaints.