Clinical Admin Officer - Obs & Gynae

FHFT Education Academy; Slough; On-site; GBP 24,000 - 30,000; Full time

Job summary

Frimley Health NHS Foundation Trust is seeking a Clinical Admin Officer to join the Obstetrics & Gynaecology Admin team at Frimley Park Hospital. Accuracy and attention to detail are essential in a busy department, with opportunities to work alongside Obs & Gynae Consultants and clinical staff.

The role requires NHS experience, good communication, and strong organisational skills, with a focus on confidentiality and efficient information handling in a trusted setting.

Qualifications

• NVQ Level 3 Administration or equivalent practical knowledge.
• Good education to GCSE standard or equivalent experience.
• ECDL or equivalent.

Responsibilities

• Provide an administrative service to the Department.
• Plan and organise own work schedule with good time management and report anticipated difficulties.
• Action urgent correspondence, medico-legal reports and other adhoc correspondence in line with Trust policies.
• Obtain and organise information, maintain confidentiality per procedures.
• Answer queries from colleagues, GPs and patients promptly and professionally.
• Ensure secure systems for storage of resources including electronic records.
• Open mail promptly and distribute to consultants as needed.
• Scan and upload patient documents into the Trust’s EPIC system.
• Set up and maintain filing, bring forward and retrieval systems.

Skills

Clear communication

Interpersonal skills

Time management

Organisational skills

Ability to work in busy environment

Education

NVQ Level 3 Administration or equivalent practical knowledge

GCSE level education or equivalent

ECDL or equivalent

Tools

MS Word

Excel

PowerPoint

EPIC

Job description

An exciting opportunity has arisen for a Clinical Admin Officer to join the Obstetrics & Gynaecology Clinical Admin team at Frimley Park Hospital. Accuracy and attention to detail are a must. Applicants should enjoy working in a busy environment and you will need to be organised, enthusiastic and dedicated with excellent interpersonal and time management skills.

The position will offer the chance to work with Obs & Gynae Consultants and their clinical team. The role is ideally suited to candidates with administrative experience with a positive approach to change. If you enjoy a complex and varied workload this could be the post for you.

Visa Sponsorship:
This position is not eligiblefor Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

Main duties of the job

• To provide an administrative service to the Department.
• To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensure anticipated difficulties in meeting deadlines are promptly reported.
• Deal with Consultants requests for actioning urgent correspondence, medico-legal reports and any other appropriate adhoc correspondence requested in line with the Trusts policies and procedures.
• To obtain and organise information in support of own work activities, maintain confidentiality in accordance with organisation procedures.
• Answer queries from colleagues, GP's and patients in a timely and professional manner.
• To ensure that secure systems are in place for the storage of all resources including computerised information.
• To promptly open incoming mail, linking to relevant medical records and distributing post to consultants where necessary.
• Scanning and uploading relevant patient medical documents into the Trust’s Electronic Patient Record system.
• Set up and maintain effective filing, bring forward and retrieval systems.

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Detailed job description and main responsibilities

For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.

Qualifications

• NVQ Level 3 Administration or equivalent practical knowledge
• Good education to GCSE standard or equivalent experience
• ECDL or equivalent.

Experience

• Experience of working in an office environment
• Competent with current software programmes (i.e. MS Word, Excel, PowerPoint)
• Experience of working within a team environment
• Working in the NHS either in a hospital/private practice/GP setting
• Call centre experience.
• Experience of using EPIC

Skills

• Ability to communicate clearly
• Ability to work with minimal supervision
• Ability to prioritise workload
• Able to adapt to change
• Excellent interpersonal skills.
• Understanding of medical terminology
• Judge/analyse situations to resolve patient problems
• Conversant with hospital information systems.
• Understanding of medical terminology.
• Knowledge of NHS targets.

Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.

Our new organisational strategy - FHFT 2030 - sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values - Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation - we are creating a culture where our people can thrive and patients always come first.

We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.

We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Th rough our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.

Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.

Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.

Application numbers

This vacancy may close early if it receives a high number of applications. We would advise that you complete and submit your application in good time to avoid disappointment.