Clinic Manager

Balance Performance Physiotherapy; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading healthcare provider in Greater London is seeking a dynamic Clinic Manager to lead their thriving practice. The role requires a proactive leader who excels in a fast-paced environment, overseeing clinic operations and driving team performance. The ideal candidate will possess strong leadership skills, financial acumen, and experience in quality management. Join a supportive team that values innovation and growth.

Benefits

Pension

25 days holiday per annum

Qualifications

• Experience in leading and developing teams in a clinical setting.
• Proven business acumen and financial oversight.

Responsibilities

• Lead daily clinic operations and team performance.
• Drive financial performance and manage budgets.
• Oversee recruitment and HR processes.

Skills

Leadership

Interpersonal Skills

Financial Management

Change Management

Quality Management

Education

Degree in Business Administration

Healthcare Management

Tools

Practice Management Software

Google Suite

MS Office Suite

Job description

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Practice Manager at Balance Performance Physiotherapy

Are you a bold, people-centric multitasker with a passion for driving business success and leading high-performing teams? We are looking for an exceptional Clinic Manager to take the helm of our thriving practice and guide it through its next phase of growth.

About the Role:

This is a pivotal leadership role requiring a proactive individual who thrives in a fast-paced, ever-evolving environment. You’ll lead a dedicated team of professionals and administrative staff, ensuring the smooth operation of the clinic while continuously driving performance, patient experience, and commercial outcomes.

Key Responsibilities:

• Spearhead daily clinic operations and team performance for the 35 team members
• Motivate and manage multidisciplinary staff with a positive, leadership-driven approach
• Oversee diary optimisation, resource allocation, and workflow efficiency
• Ensure the highest standards in quality, audit compliance, and clinical governance
• Drive financial performance, including daily reconciliation and P&L management
• Set, manage, and work within allocated budgets
• Manage recruitment, onboarding, and all aspects of HR, including performance and development
• Lead change and implement creative business strategies for growth and improvement
• Monitor and adapt to evolving industry trends and patient needs
• Manage building and facilities to ensure a safe, efficient, and compliant working environment
• Oversee clinic website and social media presence to support patient engagement and brand visibility

The Ideal Candidate Will Be:

• People-focused with outstanding interpersonal and leadership skills
• Commercially astute with proven business acumen and financial oversight
• Tech-savvy and confident using practice or booking management systems
• Flexible and adaptable, able to manage priorities in a dynamic environment
• Target-oriented, results-driven, and confident in delivering on KPIs
• Experienced in quality management and audit processes
• A natural motivator who can inspire excellence and resilience in others
• Skilled in change management and continuous improvement initiatives

The Ideal Candidate Will Have Experience In:

• Leading and developing teams within an operation multitasking environment or clinical setting
• Using and managing practice management systems and clinical software
• Financial management including budgeting, P&L, and reconciliation
• Quality assurance, compliance, and audit frameworks
• Recruitment, HR processes, and performance management
• Facilities and premises management
• Strategic planning and business development
• Website content and social media strategy for multiple audiences

Qualifications:

• Degree or related experience in Business Administration, Healthcare Management, or related field
• Knowledge of SEM business regulations and compliance standards
• IT proficiency, particularly in practice management software, google suite, excel and MS Office suite
• Evidence of continued professional development (CPD) is an advantage

Why Join Us?

• We offer a supportive, forward-thinking work environment where innovation and leadership are recognised and rewarded. This is a chance to make a real impact, shape the future of the clinic, and be part of a team that values excellence, collaboration, and growth.

Ready to lead from the front? Apply now and show us why you’re the dynamic leader we’re looking for.

Pension

25 days holiday per annum

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Wellness and Fitness Services

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