Clinic Manager

Thérapie Clinic; Bath; Hybrid; GBP 52,000 - 70,000; Full time

Benefits offered by this job

Continuous training and development

Annual leave

Uncapped commission

Staff discount

Free laser hair removal

Free EmSella

Generous discounts on skin, AWI and b0

Job summary

Thérapie Clinic Bath Clinic in Bath is seeking a Clinic Manager to lead a high-performing team, drive sales and maintain top-tier client experiences. You will shape the clinic’s future while upholding the highest standards of treatments and customer service.

You will be integral to creating the Thérapie culture, with extensive training, generous perks and a strong focus on staff development and exceptional patient care.

Qualifications

• Management or supervision experience.
• Strong organisation and attention to detail.
• Customer service experience.
• INDHP

Responsibilities

• Proven experience in operations with a focus on driving sales.
• Deliver 5-star service to customers at all times.
• Ensure procedures and policies are followed as set by Thérapie Clinic.
• Weekly 1-2-1's meetings with team members.
• Completing weekly reporting across operations and commercial targets.
• Staff Rostering/ Annual Leave management.
• Employee relations including probation management, disciplinary and grievance management.

Skills

Management or Supervision Experience

Organisation and attention to detail

Customer Service experience

INDHP

Job description

Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are seeking a Clinic Manager for our Bath Clinic to lead and inspire a team, drive sales, and ensure top-tier client experiences. This role offers the opportunity to shape the clinic’s future while maintaining the highest standards of treatments and customer service.

We want people to ‘Do their best work at Thérapie,’ and as part of the Clinic Team, you will be integral to creating that environment and culture. At Thérapie, we offer fantastic perks, including continuous training and development, annual leave, uncapped commission, staff discount, and many more wonderful benefits, which are listed at the end of the job specification!

Key Responsibilities

• Proven experience in operations with a focus on driving sales.
• Customers are at the forefront of everything we do, ensuring all team members deliver a 5-star service and all times.
• Ensuring all Procedures and Policies are followed as set by Thérapie Clinic.
• Weekly 1-2-1's meetings with team members.
• Completing weekly reporting across operations and commercial targets.
• Employee relations including probation management, disciplinary and grievance management.
• Staff Rostering/ Annual Leave management.
• Ad Hoc duties as required.

Qualifications and Skills

• Management or Supervision Experience.
• Organisation and attention to detail skills.
• Customer Service experience.
• INDHP

Perks

• Continuous training and development
• Annual leave
• Uncapped commission
• Staff discount
• Free laser hair removal
• Free EmSella
• Generous discounts on skin, AWI and body treatments
• Spouse and family discounts
• 10% off Thérapie Fertility & Optilase treatments
• One free treatment cycle of IVF/ICSI/RIVF after 2 years
• Free laser eye surgery after 2 years
• Discounts on leading skin brands & treatments (Murad, Skin Theory)
• Career progression & management training – we believe in promoting from within!
• Full week of paid training in our academy, where knowledge is power.
• Extra day off on your landmark birthday
• Earn extra annual leave days after 2 years of dedicated service
• Access confidential support services for personal and professional well-being